TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Amazing product My experience was quite positive. the on-line expert Seelah was phenomenal in helping me. Everyone should be as kind and helpful as her
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax CD I have used Turbo Tax for more than 20 years. I always purchased the CD to use. For 2021, I tried the Turbo Tax on-line. NEVER again! I will only purchase the CD. The so-called live support (for 2021) was NOT helpful at all, and one "tax professional" told me to go to the IRS website to find my answers. Enough said. I will only purchase the Turbo Tax CD in the future.
Date published: 2022-10-16
Rated 5 out of 5 by from Great program Seemed very easy to use and was done quickly. Less than 8 hours to complete taxes.
Date published: 2022-10-16
Rated 4 out of 5 by from TurboTax Works Wonderfully EXCEPT.... My biggest problem every year is home-based business and home office expenses/deductions. Intuitively, it makes no sense to me why those screens aren't kept together (like my receipts and files are). I purchase the upgraded TurboTax to guide me through, but I still can't seem to navigate back to those easily if I find an additional receipt (for computer software, for example). Even if the accounting software is on separate schedules, the screens where you ask the questions could be together, and then you could make the search box somehow more robust so when I type in "home office" it takes me to the home office numbers I've already entered. This doesn't seem so complicated to me. Every Year I Fight This. Everything else in TurboTax works like a dream.
Date published: 2022-10-16
Rated 5 out of 5 by from Just a normal person amazing, fast, easy, helpful. will use again. thank you
Date published: 2022-10-16
Rated 5 out of 5 by from Makes filing taxes easier It has made the process of filing taxes streamlined and helpful.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax Easy to use. Completing return is fast. Great product
Date published: 2022-10-16
Rated 4 out of 5 by from Wish a tec person was available to trouble softwar I like the software. My biggest problems is operation software. I need some IT help. Which is not turbo taxes problem
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo Tax Home & Business CD from Costco The software was great but had some errors while trying to save the federal file. Googled the error and was able to resolve it but also realized its a known error which hasn't been fixed unfortunately and still keeps happening. Was charged $25 extra for state eFile which wasnt included in Costco price. I would have preferred this to be included in the Costco price. Other than the prompts were good and helpful and was able to enter my personal and business details without much scratching of my head. Hence, the 3 stars for the review !
Date published: 2022-10-16
Rated 5 out of 5 by from Awesome I have been using your productfor more then 25 years. I can not say enough about it very easy to use.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing product My experience was quite positive. the on-line expert Seelah was phenomenal in helping me. Everyone should be as kind and helpful as her
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax CD I have used Turbo Tax for more than 20 years. I always purchased the CD to use. For 2021, I tried the Turbo Tax on-line. NEVER again! I will only purchase the CD. The so-called live support (for 2021) was NOT helpful at all, and one "tax professional" told me to go to the IRS website to find my answers. Enough said. I will only purchase the Turbo Tax CD in the future.
Date published: 2022-10-16
Rated 5 out of 5 by from Great program Seemed very easy to use and was done quickly. Less than 8 hours to complete taxes.
Date published: 2022-10-16
Rated 4 out of 5 by from TurboTax Works Wonderfully EXCEPT.... My biggest problem every year is home-based business and home office expenses/deductions. Intuitively, it makes no sense to me why those screens aren't kept together (like my receipts and files are). I purchase the upgraded TurboTax to guide me through, but I still can't seem to navigate back to those easily if I find an additional receipt (for computer software, for example). Even if the accounting software is on separate schedules, the screens where you ask the questions could be together, and then you could make the search box somehow more robust so when I type in "home office" it takes me to the home office numbers I've already entered. This doesn't seem so complicated to me. Every Year I Fight This. Everything else in TurboTax works like a dream.
Date published: 2022-10-16
Rated 5 out of 5 by from Just a normal person amazing, fast, easy, helpful. will use again. thank you
Date published: 2022-10-16
Rated 5 out of 5 by from Makes filing taxes easier It has made the process of filing taxes streamlined and helpful.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax Easy to use. Completing return is fast. Great product
Date published: 2022-10-16
Rated 4 out of 5 by from Wish a tec person was available to trouble softwar I like the software. My biggest problems is operation software. I need some IT help. Which is not turbo taxes problem
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo Tax Home & Business CD from Costco The software was great but had some errors while trying to save the federal file. Googled the error and was able to resolve it but also realized its a known error which hasn't been fixed unfortunately and still keeps happening. Was charged $25 extra for state eFile which wasnt included in Costco price. I would have preferred this to be included in the Costco price. Other than the prompts were good and helpful and was able to enter my personal and business details without much scratching of my head. Hence, the 3 stars for the review !
Date published: 2022-10-16
Rated 5 out of 5 by from Awesome I have been using your productfor more then 25 years. I can not say enough about it very easy to use.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 124