TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 1 out of 5 by from The cost of your service I have been using this service to do my taxes for my entire adult life. At this point, I have seen the cost in fees go up from the original $30 (even though your commercials you had been running for years said they were FREE and we all know that they were obviously not free). I just paid over $200 for almost the exact same service. I know that this does not cost you a difference of $170 to file my taxes. I would absolutely love to see what it costs your company per year to operate vs the amount being made off of people using your service. I confidently doubt it is five times higher than it was ten years ago. I am sure Turbotax has been absolutely raking in money by providing taxpayers this service for decades now. To see a price increase of this amount during a time when many Americans are struggling to make ends meet is insulting and downright greedy. Not only are you bending me over a barrel for this money but I am sure my data is being sold wherever possible as well(for more profit). Anyways, see you(I doubt anyone is actually reading this) next year when the price inevitably increases to $250 for absolutely no reason. Thanks for nothing, -Poor
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is a scam Because I purchased health insurance through the marketplace my return had 1 additional form above standard income statements. For this I was required to pay 64 dollars for the "deluxe" package, which only provided the service of allowing me to file this form with my normal taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax takes so much stress out of tax season. Turbo Tax is always worth the fee. It saves time, money and stress.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product Great UI, service, speed, and works great for my use case. Fast and reliable
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, Thorough and Quick I love using TurboTax for my small business every year. I feel confident it's all correct as the software looks into all tax breaks, double checks amounts and gives recommendations to help me save the most while making sure I'm doing it right.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! Been using for about 15 years. Great product to use if you just want someone to walk you through the process.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is pretty Good Turbo Tax is pretty good but just needs to assist in options for people outside the US. Some options need to be more visible. Everything else was good and even the live assistants.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes life easier Since taxes are one of those things none of us can avoid, yet none of us enjoy. Turbo Tax helps relieve the stress and are really good at explaining any of your tax queries in a way that is easy to understand! Any other tax website I have researched, I find, makes things so complicated and difficult, you feel forced to hire someone to do the work for you. Turbo tax help you to understand and assist with the filing so life is easy!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbotax CD is not easy to use I was not able to use the download option because the program kept telling me that the account was with someone else. I also called your help desk, which was not able to assist me. it was very frustrating and may lead me to stop purchasing any turbotax products.
Date published: 2023-04-18
Rated 5 out of 5 by from good solid reliable product I've used TT for as long as I can remember doing my taxes. It's easy, feels thorough,...even with complex situations.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1226
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The cost of your service I have been using this service to do my taxes for my entire adult life. At this point, I have seen the cost in fees go up from the original $30 (even though your commercials you had been running for years said they were FREE and we all know that they were obviously not free). I just paid over $200 for almost the exact same service. I know that this does not cost you a difference of $170 to file my taxes. I would absolutely love to see what it costs your company per year to operate vs the amount being made off of people using your service. I confidently doubt it is five times higher than it was ten years ago. I am sure Turbotax has been absolutely raking in money by providing taxpayers this service for decades now. To see a price increase of this amount during a time when many Americans are struggling to make ends meet is insulting and downright greedy. Not only are you bending me over a barrel for this money but I am sure my data is being sold wherever possible as well(for more profit). Anyways, see you(I doubt anyone is actually reading this) next year when the price inevitably increases to $250 for absolutely no reason. Thanks for nothing, -Poor
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is a scam Because I purchased health insurance through the marketplace my return had 1 additional form above standard income statements. For this I was required to pay 64 dollars for the "deluxe" package, which only provided the service of allowing me to file this form with my normal taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax takes so much stress out of tax season. Turbo Tax is always worth the fee. It saves time, money and stress.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product Great UI, service, speed, and works great for my use case. Fast and reliable
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, Thorough and Quick I love using TurboTax for my small business every year. I feel confident it's all correct as the software looks into all tax breaks, double checks amounts and gives recommendations to help me save the most while making sure I'm doing it right.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! Been using for about 15 years. Great product to use if you just want someone to walk you through the process.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is pretty Good Turbo Tax is pretty good but just needs to assist in options for people outside the US. Some options need to be more visible. Everything else was good and even the live assistants.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes life easier Since taxes are one of those things none of us can avoid, yet none of us enjoy. Turbo Tax helps relieve the stress and are really good at explaining any of your tax queries in a way that is easy to understand! Any other tax website I have researched, I find, makes things so complicated and difficult, you feel forced to hire someone to do the work for you. Turbo tax help you to understand and assist with the filing so life is easy!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbotax CD is not easy to use I was not able to use the download option because the program kept telling me that the account was with someone else. I also called your help desk, which was not able to assist me. it was very frustrating and may lead me to stop purchasing any turbotax products.
Date published: 2023-04-18
Rated 5 out of 5 by from good solid reliable product I've used TT for as long as I can remember doing my taxes. It's easy, feels thorough,...even with complex situations.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1226