TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Pretty darn good. I've been using Turbo Tax since 2014. The tax codes have become more complex and endlessly change. Turbo Tax keeps up with it all. Great product. I highly recommend it.
Date published: 2021-05-15
Rated 3 out of 5 by from TURBO TAX WAS EASY TURBO TAX WAS EASY TO DO BUT CHARGED ME FOR HAVING TO MUCH PAID INTEREST FROM THE BANK. THOUGHT TURBO TAX WAS FREE
Date published: 2021-05-15
Rated 5 out of 5 by from TTax is Great Easy to navigate, secure and I was not intimated by it.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax to the Rescue Normally do my taxes in February. This year, due to a couple of hospitalizations & general bad health I find myself doing this at the last minute. Thank goodnes TT is easy to follow.
Date published: 2021-05-15
Rated 1 out of 5 by from No Customer Service You can't get help for anything on here without paying extra money. Makes no sense at all. You guys need to do better with customer service. Y'all are paying them to work. Why do I have to pay extra to get help?
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy to use Been using Turbo Tax for many years and it is very easy to use
Date published: 2021-05-15
Rated 1 out of 5 by from Turbotax uses misleading tactics I don't qualify for any deductions and although it is nice to have someone checking my work I could have filed on my own for free if I knew I would be charged to file a standard tax return. Some how, adding self employed income makes my taxes tricker to file.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbotax okay but not perfect... My complaint is when trying to efile I was requried to give AGI's for both my wife and I, who file jointly. Attempts to go back and find a way to change anything is often thwarted by a wall that won't allow one to go back without clearing the entire form. I was unable to efile because of this.
Date published: 2021-05-15
Rated 5 out of 5 by from Filing Assistant Jaday was excellent and quick! Very good multistate questions answered! Quick response on a Saturday!
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Mark did a great job assisting me in finding ways to reduce my tax due!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1220
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pretty darn good. I've been using Turbo Tax since 2014. The tax codes have become more complex and endlessly change. Turbo Tax keeps up with it all. Great product. I highly recommend it.
Date published: 2021-05-15
Rated 3 out of 5 by from TURBO TAX WAS EASY TURBO TAX WAS EASY TO DO BUT CHARGED ME FOR HAVING TO MUCH PAID INTEREST FROM THE BANK. THOUGHT TURBO TAX WAS FREE
Date published: 2021-05-15
Rated 5 out of 5 by from TTax is Great Easy to navigate, secure and I was not intimated by it.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax to the Rescue Normally do my taxes in February. This year, due to a couple of hospitalizations & general bad health I find myself doing this at the last minute. Thank goodnes TT is easy to follow.
Date published: 2021-05-15
Rated 1 out of 5 by from No Customer Service You can't get help for anything on here without paying extra money. Makes no sense at all. You guys need to do better with customer service. Y'all are paying them to work. Why do I have to pay extra to get help?
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy to use Been using Turbo Tax for many years and it is very easy to use
Date published: 2021-05-15
Rated 1 out of 5 by from Turbotax uses misleading tactics I don't qualify for any deductions and although it is nice to have someone checking my work I could have filed on my own for free if I knew I would be charged to file a standard tax return. Some how, adding self employed income makes my taxes tricker to file.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbotax okay but not perfect... My complaint is when trying to efile I was requried to give AGI's for both my wife and I, who file jointly. Attempts to go back and find a way to change anything is often thwarted by a wall that won't allow one to go back without clearing the entire form. I was unable to efile because of this.
Date published: 2021-05-15
Rated 5 out of 5 by from Filing Assistant Jaday was excellent and quick! Very good multistate questions answered! Quick response on a Saturday!
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Mark did a great job assisting me in finding ways to reduce my tax due!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1220