TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from It’s good ! It was super fast and efficient and it worked well.
Date published: 2021-05-13
Rated 4 out of 5 by from Still buggy after all these years I have been using TT Premier every year since 1998 and I have the same complaints about problems, bugs, gotchas and difficult-to-navigate areas for many years. I give feedback but they never get fixed or improved.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to Use Clear and concise. Being able to import tax information electronically and the ability to take photo's of documents that weren't available online was a big help`
Date published: 2021-05-13
Rated 2 out of 5 by from "Deluxe Package" I was not expecting to pay $50 per every state. Turbo tax should give you the option to file every state for free!
Date published: 2021-05-13
Rated 4 out of 5 by from good product I have used Turbo Tax for several years. The product seems to be streamlined quite a bit compared to previous years. Will continue to use Turbo Tax in the future.
Date published: 2021-05-13
Rated 1 out of 5 by from Made my simple tax return so complicated. Hated it I moved in the middle of the year, but trying to do the part-time resident NY tax form was impossible. I gave up and did a full-year resident and paid hundreds more in taxes. Absolutely hate turbotax
Date published: 2021-05-13
Rated 5 out of 5 by from Love TurboTax. So easy to use!!! I've been using TurboTax for years! Love the thoroughness of the questions and how it picks up on any possibly incorrect information, so it can be fixed before filing. Also love the Audit Risk thermometer!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best I have been using Turbo Tax for years is so easy to use. I wish I had started using it earlier. The value you get for the money you spend is money well spent.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Simple to Use Very fast and easy to use. Been using Turbo Tax for over 5 years now.
Date published: 2021-05-13
Rated 3 out of 5 by from cost at end I have used the free Turbo Tax for years to do our taxes. This year we made an early withdraw from a 401K, when I got to the end of the taxes it said I needed to upgrade for $60 due to the early withdraw. I had not issues doing that as I have always used the free option so I clicked on that it then took me to another page saying it would be $60 for federal and $50 for state....ok I wasn't thrilled about that but the state taxes is where we were owing from the early withdraw so I agreed. I wanted to have the $110 charge taken out of my federal returns so I sat that up. When I got to the very end it showed the $60, $50 and another $40 charge that I have no idea where that came from. I was very disappointed in the "hidden fees that showed up". Again I did not mind paying as I have always used the free option but was very upset about how the money kept adding up and with really no warning.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It’s good ! It was super fast and efficient and it worked well.
Date published: 2021-05-13
Rated 4 out of 5 by from Still buggy after all these years I have been using TT Premier every year since 1998 and I have the same complaints about problems, bugs, gotchas and difficult-to-navigate areas for many years. I give feedback but they never get fixed or improved.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to Use Clear and concise. Being able to import tax information electronically and the ability to take photo's of documents that weren't available online was a big help`
Date published: 2021-05-13
Rated 2 out of 5 by from "Deluxe Package" I was not expecting to pay $50 per every state. Turbo tax should give you the option to file every state for free!
Date published: 2021-05-13
Rated 4 out of 5 by from good product I have used Turbo Tax for several years. The product seems to be streamlined quite a bit compared to previous years. Will continue to use Turbo Tax in the future.
Date published: 2021-05-13
Rated 1 out of 5 by from Made my simple tax return so complicated. Hated it I moved in the middle of the year, but trying to do the part-time resident NY tax form was impossible. I gave up and did a full-year resident and paid hundreds more in taxes. Absolutely hate turbotax
Date published: 2021-05-13
Rated 5 out of 5 by from Love TurboTax. So easy to use!!! I've been using TurboTax for years! Love the thoroughness of the questions and how it picks up on any possibly incorrect information, so it can be fixed before filing. Also love the Audit Risk thermometer!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best I have been using Turbo Tax for years is so easy to use. I wish I had started using it earlier. The value you get for the money you spend is money well spent.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Simple to Use Very fast and easy to use. Been using Turbo Tax for over 5 years now.
Date published: 2021-05-13
Rated 3 out of 5 by from cost at end I have used the free Turbo Tax for years to do our taxes. This year we made an early withdraw from a 401K, when I got to the end of the taxes it said I needed to upgrade for $60 due to the early withdraw. I had not issues doing that as I have always used the free option so I clicked on that it then took me to another page saying it would be $60 for federal and $50 for state....ok I wasn't thrilled about that but the state taxes is where we were owing from the early withdraw so I agreed. I wanted to have the $110 charge taken out of my federal returns so I sat that up. When I got to the very end it showed the $60, $50 and another $40 charge that I have no idea where that came from. I was very disappointed in the "hidden fees that showed up". Again I did not mind paying as I have always used the free option but was very upset about how the money kept adding up and with really no warning.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1212