TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Crypto Options are severly lacking in general No easy way to import Crypto Transaction from Coinbase or Ethereum Blockchain. Editing forms is a total pain. UI needs a fresh update, this software reminds me of Madden re-skins.
Date published: 2022-04-16
Rated 5 out of 5 by from Most definitely a five star Turbo tax always finds a way to get the most of your tax returns which is great.(:
Date published: 2022-04-16
Rated 5 out of 5 by from Greatest Online Tax Preparation Assistance Program I was able to take my time, review and delete when necessary and get the assistance from tax specialist when I was a little confused about questions.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to Use and understand Step by step instructions are very helpful and easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from Really liked the Turbo help I received along way It was a solid experience, that was user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from PAINLESS PROCESS THIS PROGRAM IS NOT CONFUSING AND I WILL CONTINUE TO USE AS LONG IT IS AVAILABLE.
Date published: 2022-04-16
Rated 5 out of 5 by from More Refund $$$$ Ran my same numbers on another 'Free tax' site got much less total refund anticipated
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is great! TurboTax made it easy to auto populate certain fillable information quickly. if you don't have any tax credits, itemized deductions or medical data to fill in, you can skip right through most of the sections. Thank you
Date published: 2022-04-16
Rated 5 out of 5 by from Great Experience - Used live help Several times I upgraded to Deluxe Plus with live help this year. I sold my home last year and wanted the extra help plus the added benefit of tax advice for next year. Great experience with the live help, everyone was professional and I feel confident that my return is correct.
Date published: 2022-04-16
Rated 4 out of 5 by from Good - but could be improved Each year I'm confused on the entry wizard for Schedule E related to rental income and expenses. I rent a second home part of the year. In the wizard for the entering rental expenses I always struggle to remember whether I should enter the total year expenses, enter the expenses for only the duration of the time I'm renting, or prorate based on the ratio of days rented over course of year. Each year I basically 'reverse engineer' that TurbaTax is doing the prorating and I need to figure out which method used. All this could be spelled out more clearly, with a clear switch that allows me to disable the TurboTax prorating and apply my own, if desired. Without more transparency its hard to trust that TurboTax is making the correct calculations. Very frustrating.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Crypto Options are severly lacking in general No easy way to import Crypto Transaction from Coinbase or Ethereum Blockchain. Editing forms is a total pain. UI needs a fresh update, this software reminds me of Madden re-skins.
Date published: 2022-04-16
Rated 5 out of 5 by from Most definitely a five star Turbo tax always finds a way to get the most of your tax returns which is great.(:
Date published: 2022-04-16
Rated 5 out of 5 by from Greatest Online Tax Preparation Assistance Program I was able to take my time, review and delete when necessary and get the assistance from tax specialist when I was a little confused about questions.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to Use and understand Step by step instructions are very helpful and easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from Really liked the Turbo help I received along way It was a solid experience, that was user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from PAINLESS PROCESS THIS PROGRAM IS NOT CONFUSING AND I WILL CONTINUE TO USE AS LONG IT IS AVAILABLE.
Date published: 2022-04-16
Rated 5 out of 5 by from More Refund $$$$ Ran my same numbers on another 'Free tax' site got much less total refund anticipated
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is great! TurboTax made it easy to auto populate certain fillable information quickly. if you don't have any tax credits, itemized deductions or medical data to fill in, you can skip right through most of the sections. Thank you
Date published: 2022-04-16
Rated 5 out of 5 by from Great Experience - Used live help Several times I upgraded to Deluxe Plus with live help this year. I sold my home last year and wanted the extra help plus the added benefit of tax advice for next year. Great experience with the live help, everyone was professional and I feel confident that my return is correct.
Date published: 2022-04-16
Rated 4 out of 5 by from Good - but could be improved Each year I'm confused on the entry wizard for Schedule E related to rental income and expenses. I rent a second home part of the year. In the wizard for the entering rental expenses I always struggle to remember whether I should enter the total year expenses, enter the expenses for only the duration of the time I'm renting, or prorate based on the ratio of days rented over course of year. Each year I basically 'reverse engineer' that TurbaTax is doing the prorating and I need to figure out which method used. All this could be spelled out more clearly, with a clear switch that allows me to disable the TurboTax prorating and apply my own, if desired. Without more transparency its hard to trust that TurboTax is making the correct calculations. Very frustrating.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1208