TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from NEVER AGAIN Turbo Tax is not user friendly. It is the Spirits Airlines of Tax Filing Software/services. You live and you learn. I will never use this service again.
Date published: 2021-03-02
Rated 4 out of 5 by from Worked great until payment for State e-file Overall I was happy with the program. Uploading my broker information worked flawlessly. When I tried to e-file, I could not successfully log into my account as the program suggested (tried 4 times). I then used the "Continue as guest" option for my payment. Which worked fine. I was surprised that this option did remember my credit card information.
Date published: 2021-03-02
Rated 4 out of 5 by from Getting way to expensive I appreciate getting my taxes done so quickly but the price is making me change to doing them myself next year
Date published: 2021-03-02
Rated 3 out of 5 by from So, so.. - Not that much better than competition (taxAct) - Expansive for what it offers (Delux version) - While it's more straightforward than Taxslayer, at the end of the day, the tax calculation ends up being the same, for 1/2 price.... - Number of instances requireing redundant data entry from last year- real nuisance! - I really wish they just included the cost of uploading the State return in the price, upfront. It takes several minutes and number of mundane steps to pay extra. And no, I do not want to open an account with Intuit, just to pay via CC! Aside from that, it appears the software states it's extra $20 to upload. It's actually $25.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax makes it easy to file turbotax is easy to use and fast to complete. I would recommend turbotax to my friends and family. I feel that this is a safe site
Date published: 2021-03-02
Rated 1 out of 5 by from Pricing I have been a loyal customer since 2013. I was waiting on a form from my husband's work that I did not get until March 2, and they would not honor the pricing that ended Feb. 28. Ridiculous that the amount almost doubled. I will remember that next year and take my 8 years of business elsewhere.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax do everything I needed and wanted! Easy to follow and great error checking as caught several of my errors
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Awesome use them every year would recommend to anybody
Date published: 2021-03-02
Rated 4 out of 5 by from simple, understandable, quick 5 years and still super simple. Glad I made the switch!
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent My experience was fantastic. The Person I talked to walked me through everything.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1205
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from NEVER AGAIN Turbo Tax is not user friendly. It is the Spirits Airlines of Tax Filing Software/services. You live and you learn. I will never use this service again.
Date published: 2021-03-02
Rated 4 out of 5 by from Worked great until payment for State e-file Overall I was happy with the program. Uploading my broker information worked flawlessly. When I tried to e-file, I could not successfully log into my account as the program suggested (tried 4 times). I then used the "Continue as guest" option for my payment. Which worked fine. I was surprised that this option did remember my credit card information.
Date published: 2021-03-02
Rated 4 out of 5 by from Getting way to expensive I appreciate getting my taxes done so quickly but the price is making me change to doing them myself next year
Date published: 2021-03-02
Rated 3 out of 5 by from So, so.. - Not that much better than competition (taxAct) - Expansive for what it offers (Delux version) - While it's more straightforward than Taxslayer, at the end of the day, the tax calculation ends up being the same, for 1/2 price.... - Number of instances requireing redundant data entry from last year- real nuisance! - I really wish they just included the cost of uploading the State return in the price, upfront. It takes several minutes and number of mundane steps to pay extra. And no, I do not want to open an account with Intuit, just to pay via CC! Aside from that, it appears the software states it's extra $20 to upload. It's actually $25.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax makes it easy to file turbotax is easy to use and fast to complete. I would recommend turbotax to my friends and family. I feel that this is a safe site
Date published: 2021-03-02
Rated 1 out of 5 by from Pricing I have been a loyal customer since 2013. I was waiting on a form from my husband's work that I did not get until March 2, and they would not honor the pricing that ended Feb. 28. Ridiculous that the amount almost doubled. I will remember that next year and take my 8 years of business elsewhere.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax do everything I needed and wanted! Easy to follow and great error checking as caught several of my errors
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Awesome use them every year would recommend to anybody
Date published: 2021-03-02
Rated 4 out of 5 by from simple, understandable, quick 5 years and still super simple. Glad I made the switch!
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent My experience was fantastic. The Person I talked to walked me through everything.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1205