TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Super easy Very easy to follow and complete my taxes and my husbands
Date published: 2021-03-02
Rated 5 out of 5 by from Wow! Could not have been easier. The sequence and steps in the process were easy to follow and very well explained. Lots of good information was available if I was unsure. I don't know why I waited this long to do my own taxes
Date published: 2021-03-02
Rated 3 out of 5 by from Pray you don't have to call or chat for help I had an issue with a duplicate school tax code. I followed the directions to delete where it was originating. I tried to use chat and after waiting 32 minutes and chatting 15 we were disconnected. I tried again the next night and after a 40+ minute hold for a call, I was hung up on after they placed me on hold for 15 minutes to research my question. All said and done by the time I finally erased and restarted from scratch my return, I had over 4 hours invested on this platform........not impressed
Date published: 2021-03-02
Rated 5 out of 5 by from RICHARD IS AMAZING I could not figure out my K-1 form and with a chat Richard was able to help me out and gave me exceptional customer service. GIVE HIM A RAISE
Date published: 2021-03-02
Rated 4 out of 5 by from Rating For the past seven years I have been filing with turbo tax, it has always been, and continues to be convenient
Date published: 2021-03-02
Rated 5 out of 5 by from Easy breezy Love Turbo Tax. Been using it for years. It makes it so easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly For a 1st time user, TurboTax is very easy to use.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to file but pricey Makes filing easy but is very expensive especially when you would rather pay them using your tax refund.
Date published: 2021-03-02
Rated 5 out of 5 by from Smooth Process Great experience for the 2nd Year.....You can do it,!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Was a little nervous, but it was so easy! I especially liked the step-by-step and easy questions. Don't know what I was so afraid of.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1203
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy Very easy to follow and complete my taxes and my husbands
Date published: 2021-03-02
Rated 5 out of 5 by from Wow! Could not have been easier. The sequence and steps in the process were easy to follow and very well explained. Lots of good information was available if I was unsure. I don't know why I waited this long to do my own taxes
Date published: 2021-03-02
Rated 3 out of 5 by from Pray you don't have to call or chat for help I had an issue with a duplicate school tax code. I followed the directions to delete where it was originating. I tried to use chat and after waiting 32 minutes and chatting 15 we were disconnected. I tried again the next night and after a 40+ minute hold for a call, I was hung up on after they placed me on hold for 15 minutes to research my question. All said and done by the time I finally erased and restarted from scratch my return, I had over 4 hours invested on this platform........not impressed
Date published: 2021-03-02
Rated 5 out of 5 by from RICHARD IS AMAZING I could not figure out my K-1 form and with a chat Richard was able to help me out and gave me exceptional customer service. GIVE HIM A RAISE
Date published: 2021-03-02
Rated 4 out of 5 by from Rating For the past seven years I have been filing with turbo tax, it has always been, and continues to be convenient
Date published: 2021-03-02
Rated 5 out of 5 by from Easy breezy Love Turbo Tax. Been using it for years. It makes it so easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly For a 1st time user, TurboTax is very easy to use.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to file but pricey Makes filing easy but is very expensive especially when you would rather pay them using your tax refund.
Date published: 2021-03-02
Rated 5 out of 5 by from Smooth Process Great experience for the 2nd Year.....You can do it,!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Was a little nervous, but it was so easy! I especially liked the step-by-step and easy questions. Don't know what I was so afraid of.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1203