TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good Experience The live expert was helpful. She was able to look up things she didnt know and get fast answers
Date published: 2021-05-14
Rated 3 out of 5 by from Great software, but tiring. I've used it in past years, but this year it constantly logged me out when I'd take a short break. Then, I'd have to redo everything that Id recently completed. It definitely needs a save and continue option.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Fees NOT COOL Turbotax is awesome but i hate the fees, its not fair we have to pay just for you to take money from my return, and if i dont need help with anything why am i being charged anything? Dont get me wrong i love the fact that you guys save all my personal/work history, i just hate the fees.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax is Reliable and Well-Built I have used TurboTax for nearly 20 years and would not use another tax preparation software. After years using the CD-based version, this was my first year utilizing the online version. While still very strong, I was surprised and a bit disappointed that the information transfer from my prior-year return was not nearly as complete and seamless as I would have expected. Year-over-year comparison was also not provided, as in the past with the CD-based version. Going forward, I hope that these features are included in my online TurboTax experience.
Date published: 2021-05-14
Rated 5 out of 5 by from The right amount to help when I needed it Super easy to use. When I got stuck the Chat feature was really easy to use. Quick answers to my question.
Date published: 2021-05-14
Rated 5 out of 5 by from Super Easy TurboTax It's a great tax software. It is very user friendly and the steps are easy to follow. You don't have to be a genius to be able to understand the steps and it is very detail oriented.
Date published: 2021-05-14
Rated 3 out of 5 by from Could not login and no support I wanted to pay by credit card, however my phone number changed this year. I could not login because you wanted to send me a phone call for verification to my old number.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Great TurboTax made filing my taxes for the first time as an independent so easy! I'm so grateful!
Date published: 2021-05-14
Rated 3 out of 5 by from no 1099-OID made for a long night It's ok for doing a trust, but missing 1099-oid is not a fun thing to deal with. Fix it .
Date published: 2021-05-14
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1203
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Experience The live expert was helpful. She was able to look up things she didnt know and get fast answers
Date published: 2021-05-14
Rated 3 out of 5 by from Great software, but tiring. I've used it in past years, but this year it constantly logged me out when I'd take a short break. Then, I'd have to redo everything that Id recently completed. It definitely needs a save and continue option.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Fees NOT COOL Turbotax is awesome but i hate the fees, its not fair we have to pay just for you to take money from my return, and if i dont need help with anything why am i being charged anything? Dont get me wrong i love the fact that you guys save all my personal/work history, i just hate the fees.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax is Reliable and Well-Built I have used TurboTax for nearly 20 years and would not use another tax preparation software. After years using the CD-based version, this was my first year utilizing the online version. While still very strong, I was surprised and a bit disappointed that the information transfer from my prior-year return was not nearly as complete and seamless as I would have expected. Year-over-year comparison was also not provided, as in the past with the CD-based version. Going forward, I hope that these features are included in my online TurboTax experience.
Date published: 2021-05-14
Rated 5 out of 5 by from The right amount to help when I needed it Super easy to use. When I got stuck the Chat feature was really easy to use. Quick answers to my question.
Date published: 2021-05-14
Rated 5 out of 5 by from Super Easy TurboTax It's a great tax software. It is very user friendly and the steps are easy to follow. You don't have to be a genius to be able to understand the steps and it is very detail oriented.
Date published: 2021-05-14
Rated 3 out of 5 by from Could not login and no support I wanted to pay by credit card, however my phone number changed this year. I could not login because you wanted to send me a phone call for verification to my old number.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Great TurboTax made filing my taxes for the first time as an independent so easy! I'm so grateful!
Date published: 2021-05-14
Rated 3 out of 5 by from no 1099-OID made for a long night It's ok for doing a trust, but missing 1099-oid is not a fun thing to deal with. Fix it .
Date published: 2021-05-14
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1203