TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from On a scale or 1 - 10, 1 being best - TT is a 7 I have been suing TT for many years. The interface is old and nothing new has been provided. Help is difficult to get. Filing is confusing when you need to print and file electronically. It asks to print and file several times. It does not save automatically. The transfer from the previous filing is cumbersome and it does not work all the time. Same with transfers from financial institutions, even when it works to all info is transferred. The program does not always return to the last location that it was left. The start screen is small and does not show all returns. It needs updating!!!
Date published: 2022-10-16
Rated 5 out of 5 by from A Fantastic Experience - Again! The step-by-step process has been the way to go for 20+ years! Always seems to find one or two items i hadn't considered. Even if I cannot deduct for the filing year, going step-by-step educates me to other tax benefits that I may be eligible for in the future!
Date published: 2022-10-16
Rated 5 out of 5 by from Great Turbo tax was fast and easy and a lot cheaper then going to another tax company.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax made it easy! After trying to do it myself online I decided I wanted help with an expert. I chose the Full Service option and I already had most of my documents ready to share. Overall experience went really smoothly. I appreciated my CPA service and made it less stressful for me. Thank you Pam!
Date published: 2022-10-16
Rated 5 out of 5 by from Amazing product My experience was quite positive. the on-line expert Seelah was phenomenal in helping me. Everyone should be as kind and helpful as her
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax CD I have used Turbo Tax for more than 20 years. I always purchased the CD to use. For 2021, I tried the Turbo Tax on-line. NEVER again! I will only purchase the CD. The so-called live support (for 2021) was NOT helpful at all, and one "tax professional" told me to go to the IRS website to find my answers. Enough said. I will only purchase the Turbo Tax CD in the future.
Date published: 2022-10-16
Rated 5 out of 5 by from Great program Seemed very easy to use and was done quickly. Less than 8 hours to complete taxes.
Date published: 2022-10-16
Rated 4 out of 5 by from TurboTax Works Wonderfully EXCEPT.... My biggest problem every year is home-based business and home office expenses/deductions. Intuitively, it makes no sense to me why those screens aren't kept together (like my receipts and files are). I purchase the upgraded TurboTax to guide me through, but I still can't seem to navigate back to those easily if I find an additional receipt (for computer software, for example). Even if the accounting software is on separate schedules, the screens where you ask the questions could be together, and then you could make the search box somehow more robust so when I type in "home office" it takes me to the home office numbers I've already entered. This doesn't seem so complicated to me. Every Year I Fight This. Everything else in TurboTax works like a dream.
Date published: 2022-10-16
Rated 5 out of 5 by from Just a normal person amazing, fast, easy, helpful. will use again. thank you
Date published: 2022-10-16
Rated 5 out of 5 by from Makes filing taxes easier It has made the process of filing taxes streamlined and helpful.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from On a scale or 1 - 10, 1 being best - TT is a 7 I have been suing TT for many years. The interface is old and nothing new has been provided. Help is difficult to get. Filing is confusing when you need to print and file electronically. It asks to print and file several times. It does not save automatically. The transfer from the previous filing is cumbersome and it does not work all the time. Same with transfers from financial institutions, even when it works to all info is transferred. The program does not always return to the last location that it was left. The start screen is small and does not show all returns. It needs updating!!!
Date published: 2022-10-16
Rated 5 out of 5 by from A Fantastic Experience - Again! The step-by-step process has been the way to go for 20+ years! Always seems to find one or two items i hadn't considered. Even if I cannot deduct for the filing year, going step-by-step educates me to other tax benefits that I may be eligible for in the future!
Date published: 2022-10-16
Rated 5 out of 5 by from Great Turbo tax was fast and easy and a lot cheaper then going to another tax company.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax made it easy! After trying to do it myself online I decided I wanted help with an expert. I chose the Full Service option and I already had most of my documents ready to share. Overall experience went really smoothly. I appreciated my CPA service and made it less stressful for me. Thank you Pam!
Date published: 2022-10-16
Rated 5 out of 5 by from Amazing product My experience was quite positive. the on-line expert Seelah was phenomenal in helping me. Everyone should be as kind and helpful as her
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax CD I have used Turbo Tax for more than 20 years. I always purchased the CD to use. For 2021, I tried the Turbo Tax on-line. NEVER again! I will only purchase the CD. The so-called live support (for 2021) was NOT helpful at all, and one "tax professional" told me to go to the IRS website to find my answers. Enough said. I will only purchase the Turbo Tax CD in the future.
Date published: 2022-10-16
Rated 5 out of 5 by from Great program Seemed very easy to use and was done quickly. Less than 8 hours to complete taxes.
Date published: 2022-10-16
Rated 4 out of 5 by from TurboTax Works Wonderfully EXCEPT.... My biggest problem every year is home-based business and home office expenses/deductions. Intuitively, it makes no sense to me why those screens aren't kept together (like my receipts and files are). I purchase the upgraded TurboTax to guide me through, but I still can't seem to navigate back to those easily if I find an additional receipt (for computer software, for example). Even if the accounting software is on separate schedules, the screens where you ask the questions could be together, and then you could make the search box somehow more robust so when I type in "home office" it takes me to the home office numbers I've already entered. This doesn't seem so complicated to me. Every Year I Fight This. Everything else in TurboTax works like a dream.
Date published: 2022-10-16
Rated 5 out of 5 by from Just a normal person amazing, fast, easy, helpful. will use again. thank you
Date published: 2022-10-16
Rated 5 out of 5 by from Makes filing taxes easier It has made the process of filing taxes streamlined and helpful.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 121