TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Deceitful I paid $86 only to be informed after paying and completing the tax form online that I could not e-file. This information should be provided prior to taking my money. I could have easily filled out 1040 in 10-15 minutes and mailed if for FREE.
Date published: 2022-11-14
Rated 1 out of 5 by from So frustrated Took for months to get this tool worked. It double charged me. It crashes while I was in the process of filing and every record was gone!
Date published: 2022-11-14
Rated 5 out of 5 by from TurboTax is the bedt! Very easy to work with. I have used for over 20 years.
Date published: 2022-11-14
Rated 5 out of 5 by from Turbo Tac is great I had great difficulty downloading the 2021 tax return and I spoke with a great gentleman who walked me through step by step. Could not enter my previous information so took a great deal of time. All in all worked for me. Thanks
Date published: 2022-11-13
Rated 5 out of 5 by from Super easy to use and checks for all tax breaks I've used Turbotax for years and love it. I'm self-employed and my husband works for a company. It's so easy to use
Date published: 2022-11-13
Rated 1 out of 5 by from Turbo Tax doesn't know what they are doing I have used Turbo Tax for years. This year I was not able to file my taxes prior to the extension deadline. I paid for my online tax program in April. Imagine my shock when I went to file my return only to find out that I couldn't use the online version. I had to buy the desktop version and pay again for my return and that I couldn't file electronically because it was after October 31. I know for a fact that the IRS has not shut down e-filing as of yet. They are shutting it down on November 26, 2022. This is very frustrating. Just because they are the biggest doesn't mean that they are the best.
Date published: 2022-11-13
Rated 5 out of 5 by from easy to use easy to use. ive been using turbo tax for over 20 years
Date published: 2022-11-13
Rated 1 out of 5 by from TurboTax failed to allow efile A huge problem is that Turbotax does not flag whether you are able to efile until you actually submit the efile, so for anyone waiting until the last day it's not too late to mail your return once you learn the efile has failed. Also Turbotax already charged me the fee to efile which I now have to try getting back. I've used Turbotax since the first year it was available. This year was a disaster using it. Prior years no problem.
Date published: 2022-11-13
Rated 5 out of 5 by from LOVE TURBO TAX EASIEST WAY TO FILE YOUR BUSINESS TAXES, CUSTOMER SERVICE IS REALLY HELPFUL
Date published: 2022-11-13
Rated 1 out of 5 by from TT can't efile amended 2019 returns! Lousy! TT software claims to be able to efile amended 2019 returns, but after lots of clicks finally TT says you have to print out & mail the return -- meaning my refund is perhaps years away due to IRS processing backlogs! Uncompetitive! Other products offer efiling amended returns!
Date published: 2022-11-13
All TurboTax® Offerings Reviews - Page 13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Deceitful I paid $86 only to be informed after paying and completing the tax form online that I could not e-file. This information should be provided prior to taking my money. I could have easily filled out 1040 in 10-15 minutes and mailed if for FREE.
Date published: 2022-11-14
Rated 1 out of 5 by from So frustrated Took for months to get this tool worked. It double charged me. It crashes while I was in the process of filing and every record was gone!
Date published: 2022-11-14
Rated 5 out of 5 by from TurboTax is the bedt! Very easy to work with. I have used for over 20 years.
Date published: 2022-11-14
Rated 5 out of 5 by from Turbo Tac is great I had great difficulty downloading the 2021 tax return and I spoke with a great gentleman who walked me through step by step. Could not enter my previous information so took a great deal of time. All in all worked for me. Thanks
Date published: 2022-11-13
Rated 5 out of 5 by from Super easy to use and checks for all tax breaks I've used Turbotax for years and love it. I'm self-employed and my husband works for a company. It's so easy to use
Date published: 2022-11-13
Rated 1 out of 5 by from Turbo Tax doesn't know what they are doing I have used Turbo Tax for years. This year I was not able to file my taxes prior to the extension deadline. I paid for my online tax program in April. Imagine my shock when I went to file my return only to find out that I couldn't use the online version. I had to buy the desktop version and pay again for my return and that I couldn't file electronically because it was after October 31. I know for a fact that the IRS has not shut down e-filing as of yet. They are shutting it down on November 26, 2022. This is very frustrating. Just because they are the biggest doesn't mean that they are the best.
Date published: 2022-11-13
Rated 5 out of 5 by from easy to use easy to use. ive been using turbo tax for over 20 years
Date published: 2022-11-13
Rated 1 out of 5 by from TurboTax failed to allow efile A huge problem is that Turbotax does not flag whether you are able to efile until you actually submit the efile, so for anyone waiting until the last day it's not too late to mail your return once you learn the efile has failed. Also Turbotax already charged me the fee to efile which I now have to try getting back. I've used Turbotax since the first year it was available. This year was a disaster using it. Prior years no problem.
Date published: 2022-11-13
Rated 5 out of 5 by from LOVE TURBO TAX EASIEST WAY TO FILE YOUR BUSINESS TAXES, CUSTOMER SERVICE IS REALLY HELPFUL
Date published: 2022-11-13
Rated 1 out of 5 by from TT can't efile amended 2019 returns! Lousy! TT software claims to be able to efile amended 2019 returns, but after lots of clicks finally TT says you have to print out & mail the return -- meaning my refund is perhaps years away due to IRS processing backlogs! Uncompetitive! Other products offer efiling amended returns!
Date published: 2022-11-13
All TurboTax® Offerings Reviews - Page 13