TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tia405qtpie from
Awesome
They were patient with me and filled in a timely manner thanks TurboTax
Date published: 2022-06-30
Rated 5 out of 5 by
David153456 from
Straightforward and efficient
Made a daunting task manageable. Live tax professional made it much more comfortable
Date published: 2022-06-30
Rated 5 out of 5 by
Raymc04 from
Pretty good experience
The help they gave me was very good I will use again
Date published: 2022-06-30
Rated 5 out of 5 by
gmiranda2418 from
Love TurboTax
It’s so easy and quick..I will always use them!! .. plus I am saving so much money
Date published: 2022-06-30
Rated 2 out of 5 by
MrTaxH8Er from
Waste of money
I spent way too much effort, money and time trying to get someone to do my taxes!
Date published: 2022-06-30
Rated 5 out of 5 by
JrN12 from
Turbo Tax is a Great Tax Tool!
Turbo Tax was very easy to use and file my Taxes. I made a mistake and resubmit was a quick process.
Date published: 2022-06-30
Rated 1 out of 5 by
Unhappy Customer NC from
POOR VALUE and MERELY TRANSACTIONAL
I am pretty disappointed with this service. This is my second year using it. Last year was rough but my assigned representative was pleasant so I gave it one more shot. This year the process was very different starting with the associates handling the prescreening. There was no acknowledgement of changes made and the onboarding was choppy. The first CPA I was assigned to was delightful, knowledgeable, and efficient. Unfortunately, I had to file for an extension waiting on a K1. The second representative was with me for a week or two and then notified me that she was leaving for the year. My third representative has been pleasant to work with but, even after I made it clear to her (and all other reps) that I need guidance with my SEP IRA contribution, at the end stated that she couldn't help me with it. Why am I paying $600???????? Certainly not just to have someone else put numbers in boxes. Also, I am a business professional as are the tax experts. If I hired someone in town, I would know there first and last name along with direct contact information AND I would pay the same amount or less for way more service AND a relationship. Now I am left with reviewing my returns with my third representative leaving for the summer on the date of completion. I was notified of her vacation this week! Unacceptable! This engagement is sadly only transactional and a poor value. Thank you for the opportunity to share my views.
Date published: 2022-06-30
Rated 4 out of 5 by
Matt 60 from
Reviewer was great, the software had a huge bug
My first agent was over loaded, and the QC department was horribly overloaded. The software didn't recognize 1256 information from the largest retail options brokerage. The second agent was excellent.
Date published: 2022-06-30
Rated 5 out of 5 by
Nugent69 from
Great experience
Very easy to use. Great communication with my tax expert
Date published: 2022-06-30
Rated 5 out of 5 by
Joy5254 from
Turbo tax took off my tax burden
Bengi, the accountant was very patient with me. So I give her all the credit
All TurboTax® Offerings Reviews - Page 13
Date published: 2022-06-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tia405qtpie from
Awesome
They were patient with me and filled in a timely manner thanks TurboTax
Date published: 2022-06-30
Rated 5 out of 5 by
David153456 from
Straightforward and efficient
Made a daunting task manageable. Live tax professional made it much more comfortable
Date published: 2022-06-30
Rated 5 out of 5 by
Raymc04 from
Pretty good experience
The help they gave me was very good I will use again
Date published: 2022-06-30
Rated 5 out of 5 by
gmiranda2418 from
Love TurboTax
It’s so easy and quick..I will always use them!! .. plus I am saving so much money
Date published: 2022-06-30
Rated 2 out of 5 by
MrTaxH8Er from
Waste of money
I spent way too much effort, money and time trying to get someone to do my taxes!
Date published: 2022-06-30
Rated 5 out of 5 by
JrN12 from
Turbo Tax is a Great Tax Tool!
Turbo Tax was very easy to use and file my Taxes. I made a mistake and resubmit was a quick process.
Date published: 2022-06-30
Rated 1 out of 5 by
Unhappy Customer NC from
POOR VALUE and MERELY TRANSACTIONAL
I am pretty disappointed with this service. This is my second year using it. Last year was rough but my assigned representative was pleasant so I gave it one more shot. This year the process was very different starting with the associates handling the prescreening. There was no acknowledgement of changes made and the onboarding was choppy. The first CPA I was assigned to was delightful, knowledgeable, and efficient. Unfortunately, I had to file for an extension waiting on a K1. The second representative was with me for a week or two and then notified me that she was leaving for the year. My third representative has been pleasant to work with but, even after I made it clear to her (and all other reps) that I need guidance with my SEP IRA contribution, at the end stated that she couldn't help me with it. Why am I paying $600???????? Certainly not just to have someone else put numbers in boxes. Also, I am a business professional as are the tax experts. If I hired someone in town, I would know there first and last name along with direct contact information AND I would pay the same amount or less for way more service AND a relationship. Now I am left with reviewing my returns with my third representative leaving for the summer on the date of completion. I was notified of her vacation this week! Unacceptable! This engagement is sadly only transactional and a poor value. Thank you for the opportunity to share my views.
Date published: 2022-06-30
Rated 4 out of 5 by
Matt 60 from
Reviewer was great, the software had a huge bug
My first agent was over loaded, and the QC department was horribly overloaded. The software didn't recognize 1256 information from the largest retail options brokerage. The second agent was excellent.
Date published: 2022-06-30
Rated 5 out of 5 by
Nugent69 from
Great experience
Very easy to use. Great communication with my tax expert
Date published: 2022-06-30
Rated 5 out of 5 by
Joy5254 from
Turbo tax took off my tax burden
Bengi, the accountant was very patient with me. So I give her all the credit
All TurboTax® Offerings Reviews - Page 13
Date published: 2022-06-30