TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Beware! Y'all was dead wrong for charging me that amount because I know people that used this same tax engine and only got charged $80.
Date published: 2021-02-28
Rated 4 out of 5 by from Worked well Seemed to work well, have used it for several years
Date published: 2021-02-28
Rated 4 out of 5 by from sneaky fee adds--not cool turbo tax! Software makes filing easy but tries to add on fees in a sneaky way--shame on you turbo tax
Date published: 2021-02-28
Rated 4 out of 5 by from Charitable Donation Turbotax stated that standard deduction would allow for a $300 cash donation contributions. I've definitely contributed that amount and tried to efile accordingly. Turbotax kept saying that my 1040 donations were too high and if I wanted the number I put in (<300) I'd have to file by mail. I did not want to pay extra to chat online with a consultant (used to be free) Not too happy this year. Prices keep going up, service keeps going down.
Date published: 2021-02-28
Rated 4 out of 5 by from need better way to get to customer service had questions as to did my return get sent--- would have been nice to have a LIVE Customer Service Rep to talk to
Date published: 2021-02-28
Rated 4 out of 5 by from A Breeze!!!! Very easy to navigate the website.Info input was a breeze.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Very easy to use and will highly recommend to others
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it easy Very easy to fill out forms and file with TurboTax. Any question I've had, they have had a quick and easy answer.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax expert and very helpful and friendly. He helped me find the answer I needed.
Date published: 2021-02-28
Rated 4 out of 5 by from Helpful For What It Provides I have used TurboTax Premier for the last six or so years, ever since first starting out investing in the stock market. While I do pay an additional fee for the service, TurboTax Premier makes it easy to navigate and address potential tax breaks and places where I might be able to deduct more. I hope to continue to use this service.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1195
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Beware! Y'all was dead wrong for charging me that amount because I know people that used this same tax engine and only got charged $80.
Date published: 2021-02-28
Rated 4 out of 5 by from Worked well Seemed to work well, have used it for several years
Date published: 2021-02-28
Rated 4 out of 5 by from sneaky fee adds--not cool turbo tax! Software makes filing easy but tries to add on fees in a sneaky way--shame on you turbo tax
Date published: 2021-02-28
Rated 4 out of 5 by from Charitable Donation Turbotax stated that standard deduction would allow for a $300 cash donation contributions. I've definitely contributed that amount and tried to efile accordingly. Turbotax kept saying that my 1040 donations were too high and if I wanted the number I put in (<300) I'd have to file by mail. I did not want to pay extra to chat online with a consultant (used to be free) Not too happy this year. Prices keep going up, service keeps going down.
Date published: 2021-02-28
Rated 4 out of 5 by from need better way to get to customer service had questions as to did my return get sent--- would have been nice to have a LIVE Customer Service Rep to talk to
Date published: 2021-02-28
Rated 4 out of 5 by from A Breeze!!!! Very easy to navigate the website.Info input was a breeze.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Very easy to use and will highly recommend to others
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it easy Very easy to fill out forms and file with TurboTax. Any question I've had, they have had a quick and easy answer.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax expert and very helpful and friendly. He helped me find the answer I needed.
Date published: 2021-02-28
Rated 4 out of 5 by from Helpful For What It Provides I have used TurboTax Premier for the last six or so years, ever since first starting out investing in the stock market. While I do pay an additional fee for the service, TurboTax Premier makes it easy to navigate and address potential tax breaks and places where I might be able to deduct more. I hope to continue to use this service.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1195