TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Disappointing Even with the assistance of TurboTax customer service I was not able to figure out how to enter a form 1099-misc.
Date published: 2021-02-23
Rated 5 out of 5 by from Great and easy to use This is year two that I have filed by myself and its taken me no more then 20 minutes each time.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great Quick and easy. Done it at home one evening. Would recommend
Date published: 2021-02-23
Rated 2 out of 5 by from I am definitely unsatisfied. First time customer; my Federal and State returns are "Rejected"; It seems I have paid 140.oo for this status as well. I have no reason to furnish in-accurate information and I do not see why my 2019 AGI, which was processed/accepted by the IRS last year is "rejected" this year, when I actually owe taxes. Chat was unsuccessful, the individual actually reached me by phone, (nice customer service) the Customer Service line is a recording, which indicated "I need to enter 0 in the AGI for 2019." THIS is untrue, I cannot follow that directive. Very disappointed and I believe I need a refund from TurboTax.
Date published: 2021-02-23
Rated 5 out of 5 by from easy to use Very easy to use, breaks down the importance of each step, and the live help is just a click away. Also more affordable than a tax service.
Date published: 2021-02-23
Rated 5 out of 5 by from File taxes next level It was very easy I loved it self explanatory and helpful thank you so much for making something so hard so easy to do.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the best! I've used TurboTax for years, and this year was asked why by several people. I had no problem convincing them that the proof is in the past filings! My adult children also file with TurboTax, and I'm truly glad a friend showed me his TurboTax decades ago when my return was complex and many pages--TurboTax takes the stress out of doing your own taxes!
Date published: 2021-02-23
Rated 5 out of 5 by from Great Product! Wonderful the way they walk you through your return every step of the way leaving nothing out.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax was easy I Did it with some help from my grandmother. it was easy she just guided me thru the parts I was unsure of.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was so much easier Turbo tax was so much easier than the way I did last year. Printing forms then filling them in while trying to figure out what I could or couldn't deduct. Very Pleased
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1193
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Disappointing Even with the assistance of TurboTax customer service I was not able to figure out how to enter a form 1099-misc.
Date published: 2021-02-23
Rated 5 out of 5 by from Great and easy to use This is year two that I have filed by myself and its taken me no more then 20 minutes each time.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great Quick and easy. Done it at home one evening. Would recommend
Date published: 2021-02-23
Rated 2 out of 5 by from I am definitely unsatisfied. First time customer; my Federal and State returns are "Rejected"; It seems I have paid 140.oo for this status as well. I have no reason to furnish in-accurate information and I do not see why my 2019 AGI, which was processed/accepted by the IRS last year is "rejected" this year, when I actually owe taxes. Chat was unsuccessful, the individual actually reached me by phone, (nice customer service) the Customer Service line is a recording, which indicated "I need to enter 0 in the AGI for 2019." THIS is untrue, I cannot follow that directive. Very disappointed and I believe I need a refund from TurboTax.
Date published: 2021-02-23
Rated 5 out of 5 by from easy to use Very easy to use, breaks down the importance of each step, and the live help is just a click away. Also more affordable than a tax service.
Date published: 2021-02-23
Rated 5 out of 5 by from File taxes next level It was very easy I loved it self explanatory and helpful thank you so much for making something so hard so easy to do.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the best! I've used TurboTax for years, and this year was asked why by several people. I had no problem convincing them that the proof is in the past filings! My adult children also file with TurboTax, and I'm truly glad a friend showed me his TurboTax decades ago when my return was complex and many pages--TurboTax takes the stress out of doing your own taxes!
Date published: 2021-02-23
Rated 5 out of 5 by from Great Product! Wonderful the way they walk you through your return every step of the way leaving nothing out.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax was easy I Did it with some help from my grandmother. it was easy she just guided me thru the parts I was unsure of.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was so much easier Turbo tax was so much easier than the way I did last year. Printing forms then filling them in while trying to figure out what I could or couldn't deduct. Very Pleased
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1193