TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Easy to use Turbo Tax has step by step instructions. It is easy to use but it is a little pricey.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and takes the anxiety away! This is my second year using Turbo Tax and I had to get a little help from my daughter in law, but I did most of the work myself.
Date published: 2022-04-16
Rated 3 out of 5 by from has been better some of the buttons did not work, in particular the button to allow you to file taxes. Others I had to go through the section and answer no to the questions and put in $0 Also my bank and investment firm documents, Fidelity and TD Ameritrade, would not down load.
Date published: 2022-04-16
Rated 4 out of 5 by from Great tool had some difficulty finding the correct forms but the tax professional was a huge help!
Date published: 2022-04-16
Rated 5 out of 5 by from Very Satisfied with Turbo Tax Turbo Tax carefully and artfully guided me thru completing my return
Date published: 2022-04-16
Rated 2 out of 5 by from TURBOTAX meets the requirements Confusing instructions. Explanations provided are inadequate. For example, when rental loss does not lead to tax reduction, no clear explanation for why this is so. Canned explanations provided are difficult to understand. Phone support is very poor and too time consuming and quality is inconsistent.
Date published: 2022-04-16
Rated 1 out of 5 by from Got worse this year The person who helped me on the phone was great however the problems they helped fix were software bugs that prevented auto uploads from working this year. This will likely be the last year I use turbo tax as it was almost as hard as filing on paper.
Date published: 2022-04-16
Rated 5 out of 5 by from Loved it. It was easy I had a few stocks, RSUs and crypto. Turbotax made it easy. Will be using Turbotax from now on.
Date published: 2022-04-16
Rated 5 out of 5 by from always easy and thorough used turbo tax for years, it's always easy and thorough
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax just gets better and better I've been using Turbo Tax for a number of years now and continue to enjoy working with then to file my taxes. I plan on using them again in the future!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Turbo Tax has step by step instructions. It is easy to use but it is a little pricey.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use and takes the anxiety away! This is my second year using Turbo Tax and I had to get a little help from my daughter in law, but I did most of the work myself.
Date published: 2022-04-16
Rated 3 out of 5 by from has been better some of the buttons did not work, in particular the button to allow you to file taxes. Others I had to go through the section and answer no to the questions and put in $0 Also my bank and investment firm documents, Fidelity and TD Ameritrade, would not down load.
Date published: 2022-04-16
Rated 4 out of 5 by from Great tool had some difficulty finding the correct forms but the tax professional was a huge help!
Date published: 2022-04-16
Rated 5 out of 5 by from Very Satisfied with Turbo Tax Turbo Tax carefully and artfully guided me thru completing my return
Date published: 2022-04-16
Rated 2 out of 5 by from TURBOTAX meets the requirements Confusing instructions. Explanations provided are inadequate. For example, when rental loss does not lead to tax reduction, no clear explanation for why this is so. Canned explanations provided are difficult to understand. Phone support is very poor and too time consuming and quality is inconsistent.
Date published: 2022-04-16
Rated 1 out of 5 by from Got worse this year The person who helped me on the phone was great however the problems they helped fix were software bugs that prevented auto uploads from working this year. This will likely be the last year I use turbo tax as it was almost as hard as filing on paper.
Date published: 2022-04-16
Rated 5 out of 5 by from Loved it. It was easy I had a few stocks, RSUs and crypto. Turbotax made it easy. Will be using Turbotax from now on.
Date published: 2022-04-16
Rated 5 out of 5 by from always easy and thorough used turbo tax for years, it's always easy and thorough
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax just gets better and better I've been using Turbo Tax for a number of years now and continue to enjoy working with then to file my taxes. I plan on using them again in the future!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1183