TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Simple, Fast, Easy, Accurate, Value Simple, fast, easy, accurate service at a good value. What else can you ask for?
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Experience BEYOND AMAZING! I needed help with my return and Marilyn from Seattle was SPECTACULAR!
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome Turbo Tax App is Easy to use, Very helpful . I was very pleased
Date published: 2022-04-17
Rated 1 out of 5 by from turbo tax takes my money there are fees even when selecting no fees. there's no way to really see an overview of what you're doing or where you are in the process and its not very easy to make changes or go back or
Date published: 2022-04-17
Rated 3 out of 5 by from Convenient & Frustrating It was convenient how many KPI's made connecting my other profiles pretty easy. But some of the click loops I found myself in were extremely agitating.
Date published: 2022-04-17
Rated 4 out of 5 by from Like having a tax advisor by your side Did taxes by hand for years. Used Turbo Tax once and have never gone back to paper, pen, calculator and publications. Two glaring problems that Turbo Tax won't fix really detract from the software. 1. If any states are ever downloaded, you are stuck with them forever. Worked in NY one summer after college in 2003, lived in SC for a few years, now live in Va. Every year Turbo Tax takes up disk space when it loads all 3 states. When booting up Turbo Tax I have to wait while it updates all 3 states with changes. Please add a remove state option. 2. I pay extra for the State software along with the Federal program. After all of the work is done and my Va. taxes are ready to file, the Federal filing is free. Why does Turbo Tax charge an additional $25 to e-file?
Date published: 2022-04-17
Rated 5 out of 5 by from I'll never use another Tax company This year I did a lot of moving, I had a baby, and worked different jobs and had different health insurance. They helped me out so much. They made it easy for me and were very understanding of my screaming baby in the background. Between all the forms, and new changes this year they were able to help me greatly. Love Turbo Tax they didn't let me down.
Date published: 2022-04-17
Rated 4 out of 5 by from Nothing new or major in this release This year seemed to have a lot less needs for updating the software. If you are a returning user, it transfered all the prior data flawlessly. Only a couple deadend step by step guides.
Date published: 2022-04-17
Rated 4 out of 5 by from Asking me to file forms I don't think are necessar Would have liked to have spoken to an agent regarding my specific situation
Date published: 2022-04-17
Rated 3 out of 5 by from More complicated and Tool has lot of bugs Though it helps to file the tax, I had to spend lot of time, Customer support is not great. No tax help and Tool has lot of unresolved bugs including Managing Crypto Currency. I am totally disappointed as the issues are increasing year after the Year. Instructions and explanations are not user friendly.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple, Fast, Easy, Accurate, Value Simple, fast, easy, accurate service at a good value. What else can you ask for?
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Experience BEYOND AMAZING! I needed help with my return and Marilyn from Seattle was SPECTACULAR!
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome Turbo Tax App is Easy to use, Very helpful . I was very pleased
Date published: 2022-04-17
Rated 1 out of 5 by from turbo tax takes my money there are fees even when selecting no fees. there's no way to really see an overview of what you're doing or where you are in the process and its not very easy to make changes or go back or
Date published: 2022-04-17
Rated 3 out of 5 by from Convenient & Frustrating It was convenient how many KPI's made connecting my other profiles pretty easy. But some of the click loops I found myself in were extremely agitating.
Date published: 2022-04-17
Rated 4 out of 5 by from Like having a tax advisor by your side Did taxes by hand for years. Used Turbo Tax once and have never gone back to paper, pen, calculator and publications. Two glaring problems that Turbo Tax won't fix really detract from the software. 1. If any states are ever downloaded, you are stuck with them forever. Worked in NY one summer after college in 2003, lived in SC for a few years, now live in Va. Every year Turbo Tax takes up disk space when it loads all 3 states. When booting up Turbo Tax I have to wait while it updates all 3 states with changes. Please add a remove state option. 2. I pay extra for the State software along with the Federal program. After all of the work is done and my Va. taxes are ready to file, the Federal filing is free. Why does Turbo Tax charge an additional $25 to e-file?
Date published: 2022-04-17
Rated 5 out of 5 by from I'll never use another Tax company This year I did a lot of moving, I had a baby, and worked different jobs and had different health insurance. They helped me out so much. They made it easy for me and were very understanding of my screaming baby in the background. Between all the forms, and new changes this year they were able to help me greatly. Love Turbo Tax they didn't let me down.
Date published: 2022-04-17
Rated 4 out of 5 by from Nothing new or major in this release This year seemed to have a lot less needs for updating the software. If you are a returning user, it transfered all the prior data flawlessly. Only a couple deadend step by step guides.
Date published: 2022-04-17
Rated 4 out of 5 by from Asking me to file forms I don't think are necessar Would have liked to have spoken to an agent regarding my specific situation
Date published: 2022-04-17
Rated 3 out of 5 by from More complicated and Tool has lot of bugs Though it helps to file the tax, I had to spend lot of time, Customer support is not great. No tax help and Tool has lot of unresolved bugs including Managing Crypto Currency. I am totally disappointed as the issues are increasing year after the Year. Instructions and explanations are not user friendly.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1165