TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Hidden Fees Easy to use tool, one thing I absolutely didnt care for was the hidden fees. At every turn, you think you have a free option selected but once you get to the final page you're hit with a fee that wasn't explained in the orignial description/drop down. When given the option of how to obtain refund, it makes it seem as though using the credit karma card would be faster then direct deposit or paper check, but it turns out to be the same amount of time after you have already entered and created a new account and have gone to the final page.
Date published: 2021-05-14
Rated 4 out of 5 by from TT has always been pretty simple and easy I like using TT because it is straight forward and simple.
Date published: 2021-05-14
Rated 4 out of 5 by from supposed to get free state, got charged Not perfect, got charged for state. Had nice people at helpdesk, but was on the first time for 1 hour and 48 minutes without a resolve.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for years. I had a consulting business and used Turbo Tax as it was easy to file my taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is easy to use was very easy to use and no bugs, highly recommend!
Date published: 2021-05-14
Rated 5 out of 5 by from IF IT WASNT GOOD I WOULDNT KEEP USING IT KEEP USING IT AS I LIKE IT AND HAVENT HEARD OF ONE I WOULD LIKE BETTER
Date published: 2021-05-14
Rated 5 out of 5 by from An Excellent Service By talking over a problem with one of your reps, I went from paying to getting a refund. Thanks!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is helpful some questions not answered. I had difficulty answering the cost basis showed blank on 1099-b
Date published: 2021-05-14
Rated 4 out of 5 by from Did the job The software does a good job walking you though most things. There were a couple things I had to look up. It would be nice if Turbo Tax would provide a contractor list of codes and suggestions for which to use for common professions. Wasn't too big of an issue.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Been using Turbo Tax for about 15 years. Walks you through the process and learn the tax law along the way. Invaluable to me.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Hidden Fees Easy to use tool, one thing I absolutely didnt care for was the hidden fees. At every turn, you think you have a free option selected but once you get to the final page you're hit with a fee that wasn't explained in the orignial description/drop down. When given the option of how to obtain refund, it makes it seem as though using the credit karma card would be faster then direct deposit or paper check, but it turns out to be the same amount of time after you have already entered and created a new account and have gone to the final page.
Date published: 2021-05-14
Rated 4 out of 5 by from TT has always been pretty simple and easy I like using TT because it is straight forward and simple.
Date published: 2021-05-14
Rated 4 out of 5 by from supposed to get free state, got charged Not perfect, got charged for state. Had nice people at helpdesk, but was on the first time for 1 hour and 48 minutes without a resolve.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for years. I had a consulting business and used Turbo Tax as it was easy to file my taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is easy to use was very easy to use and no bugs, highly recommend!
Date published: 2021-05-14
Rated 5 out of 5 by from IF IT WASNT GOOD I WOULDNT KEEP USING IT KEEP USING IT AS I LIKE IT AND HAVENT HEARD OF ONE I WOULD LIKE BETTER
Date published: 2021-05-14
Rated 5 out of 5 by from An Excellent Service By talking over a problem with one of your reps, I went from paying to getting a refund. Thanks!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is helpful some questions not answered. I had difficulty answering the cost basis showed blank on 1099-b
Date published: 2021-05-14
Rated 4 out of 5 by from Did the job The software does a good job walking you though most things. There were a couple things I had to look up. It would be nice if Turbo Tax would provide a contractor list of codes and suggestions for which to use for common professions. Wasn't too big of an issue.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Been using Turbo Tax for about 15 years. Walks you through the process and learn the tax law along the way. Invaluable to me.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1158