TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great help and experienced live help received! Needed experienced techs to call me three times, all were very patient and very helpful!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax has been Awesome for Many Years Just Awesome! The only hiccups I had was entering Schedule K-1. The entry/questionsection assistance and "learn more" in the K-1 was not as helpful/clear as the rest of the tax return.
Date published: 2021-05-14
Rated 1 out of 5 by from Will never use again I entered all of my info and TT downloaded gains on sales of investments directly and I was able to print my returns at no cost. When I received notice my last investment gain 1099 was ready to be entered I was charged $125 before Turbo Tax would load it. I have been a customer for decades but will never use Turbo Tax again.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is great We are not very tax savvy but this was indeed helpful and our expert found money we were owed so we are super grateful for her and her help!
Date published: 2021-05-14
Rated 5 out of 5 by from thank you for making it easy super easy to use this system. made the entire process very smooth
Date published: 2021-05-14
Rated 1 out of 5 by from Absolutely awful Terrible experience, I can not even file for Baltimore city because the tax software doesn't work there. How useless
Date published: 2021-05-14
Rated 5 out of 5 by from turpo tax is excellent turbo tax made it very easy to do my taxes. thank you
Date published: 2021-05-14
Rated 4 out of 5 by from Turbotax is sexist It's really annoying that Turbotax assumes my husband prepares the taxes so always addresses him by name. I have always prepared our taxes and find this insulting.
Date published: 2021-05-14
Rated 2 out of 5 by from Don't know what happened to you guys I don't know what happened at Turbo Tax this year. It's like you old staff all jumped off a cliff and there are a bunch of newbies running the place. The program has a bunch of what I call oopses. Its not as straight forward as before. And God forbid if you want to open up your TT from a prior year, even tho the program is on the hard drive from then. I'm not thinking I will ever use TT again, even though I have used it for many, many years. You need to go back to the ease and friendliness of using the program.
Date published: 2021-05-14
Rated 4 out of 5 by from Christian return Live experts were awesome. Had to connect several times due to program issues with home mortgage deduction. Needs update. Some people would not understand the problem.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great help and experienced live help received! Needed experienced techs to call me three times, all were very patient and very helpful!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax has been Awesome for Many Years Just Awesome! The only hiccups I had was entering Schedule K-1. The entry/questionsection assistance and "learn more" in the K-1 was not as helpful/clear as the rest of the tax return.
Date published: 2021-05-14
Rated 1 out of 5 by from Will never use again I entered all of my info and TT downloaded gains on sales of investments directly and I was able to print my returns at no cost. When I received notice my last investment gain 1099 was ready to be entered I was charged $125 before Turbo Tax would load it. I have been a customer for decades but will never use Turbo Tax again.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is great We are not very tax savvy but this was indeed helpful and our expert found money we were owed so we are super grateful for her and her help!
Date published: 2021-05-14
Rated 5 out of 5 by from thank you for making it easy super easy to use this system. made the entire process very smooth
Date published: 2021-05-14
Rated 1 out of 5 by from Absolutely awful Terrible experience, I can not even file for Baltimore city because the tax software doesn't work there. How useless
Date published: 2021-05-14
Rated 5 out of 5 by from turpo tax is excellent turbo tax made it very easy to do my taxes. thank you
Date published: 2021-05-14
Rated 4 out of 5 by from Turbotax is sexist It's really annoying that Turbotax assumes my husband prepares the taxes so always addresses him by name. I have always prepared our taxes and find this insulting.
Date published: 2021-05-14
Rated 2 out of 5 by from Don't know what happened to you guys I don't know what happened at Turbo Tax this year. It's like you old staff all jumped off a cliff and there are a bunch of newbies running the place. The program has a bunch of what I call oopses. Its not as straight forward as before. And God forbid if you want to open up your TT from a prior year, even tho the program is on the hard drive from then. I'm not thinking I will ever use TT again, even though I have used it for many, many years. You need to go back to the ease and friendliness of using the program.
Date published: 2021-05-14
Rated 4 out of 5 by from Christian return Live experts were awesome. Had to connect several times due to program issues with home mortgage deduction. Needs update. Some people would not understand the problem.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1155