TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Most confusing program of last 20 years I had to refer to online and outside information. The flow of the program was a bit confusing, especially the Annuity questions and qualified business questions regarding property mgmt. Also the max refund at the end should probably read "cumulative refund" as I chose to debit an amount owed for federal... not pay if from my state return. All good though...the import helps greatly.
Date published: 2022-04-18
Rated 5 out of 5 by from AMAZING Super easy for someone who HATES numbers and doing this stuff :)
Date published: 2022-04-18
Rated 5 out of 5 by from LONG TIME USER, LOVE THE PRODUCT. I NEED TO TRANSMIT NOW TO LEAVE TOWN PRONTO WHY ARE YOU TORTURING ME?
Date published: 2022-04-18
Rated 2 out of 5 by from Gets slower and harder to use every year! Would have probably been significantly quicker to do manually on paper IRS forms. TurboTax gets more cumbersome and bloated every year, resulting in slower and slower taxes. Probably more room for error as well. As an added bonus, most of the "Tips" were absolutely worthless this year.
Date published: 2022-04-18
Rated 5 out of 5 by from I'm Confident I feel that TurboTax did a really good job at ensuring that I maximized my return, and it was pretty easy. I also had great customer service the three times that I had phone calls with TurboTax tax experts.
Date published: 2022-04-18
Rated 3 out of 5 by from rough and not user friendly Took a few times to e-file because of issues that don't make sense
Date published: 2022-04-18
Rated 5 out of 5 by from Great service and so easy to use! Nobody like doing taxes but TurboTax makes it alot less stressful.
Date published: 2022-04-18
Rated 5 out of 5 by from super easy to use been using it for years, and it gets easier every year
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax ok but where is free Fidelity version? TurboTax is always pretty easy to use and I have complete confidence in accuracy of my return. However, I am completely disappointed that the "free version" available through Fidelity website is a chimera. I find this a very underhanded corporate tease.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Accurate Turbo tax is easy to use. When using Turbo tax, I know my forms are filed correctly. No worries of being audited.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1152
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Most confusing program of last 20 years I had to refer to online and outside information. The flow of the program was a bit confusing, especially the Annuity questions and qualified business questions regarding property mgmt. Also the max refund at the end should probably read "cumulative refund" as I chose to debit an amount owed for federal... not pay if from my state return. All good though...the import helps greatly.
Date published: 2022-04-18
Rated 5 out of 5 by from AMAZING Super easy for someone who HATES numbers and doing this stuff :)
Date published: 2022-04-18
Rated 5 out of 5 by from LONG TIME USER, LOVE THE PRODUCT. I NEED TO TRANSMIT NOW TO LEAVE TOWN PRONTO WHY ARE YOU TORTURING ME?
Date published: 2022-04-18
Rated 2 out of 5 by from Gets slower and harder to use every year! Would have probably been significantly quicker to do manually on paper IRS forms. TurboTax gets more cumbersome and bloated every year, resulting in slower and slower taxes. Probably more room for error as well. As an added bonus, most of the "Tips" were absolutely worthless this year.
Date published: 2022-04-18
Rated 5 out of 5 by from I'm Confident I feel that TurboTax did a really good job at ensuring that I maximized my return, and it was pretty easy. I also had great customer service the three times that I had phone calls with TurboTax tax experts.
Date published: 2022-04-18
Rated 3 out of 5 by from rough and not user friendly Took a few times to e-file because of issues that don't make sense
Date published: 2022-04-18
Rated 5 out of 5 by from Great service and so easy to use! Nobody like doing taxes but TurboTax makes it alot less stressful.
Date published: 2022-04-18
Rated 5 out of 5 by from super easy to use been using it for years, and it gets easier every year
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax ok but where is free Fidelity version? TurboTax is always pretty easy to use and I have complete confidence in accuracy of my return. However, I am completely disappointed that the "free version" available through Fidelity website is a chimera. I find this a very underhanded corporate tease.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Accurate Turbo tax is easy to use. When using Turbo tax, I know my forms are filed correctly. No worries of being audited.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1152