TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from easy to use I was happy with the information provided by the site.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax is very good. Found it relatively easy to navigate through the tax return. Seems to me there was previously a "go to" feature that allowed me to click on the line on the tax return and it would take me to the input screen(s) for that particular line. I could not find that this year. I wanted to apply CA state refund to estimated taxes for 2022 but could not find the input screen. I was able to find the screen for Fed. but not for CA state. So now I must receive the full refund from CA and then pay estimated taxes back to CA. Where is that input screen?
Date published: 2022-10-16
Rated 5 out of 5 by from Success! Although I had a number of dropped calls with different people at Turbo Tax, everyone was responsive, friendly and helpful. Janet called me back and we were able to reconnect.
Date published: 2022-10-16
Rated 3 out of 5 by from Lacking Year after year its the same info, it seems to never update. I don't know how much long I will use them at this rate. Always check your options.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is the best software I have been using TurboTax for more than 10 years, very good program and flag all issues. The Help Center addresses many issues and how to open certain forms. Just hope it can increase more supporting forms such as 3805V so we can e-file everything.
Date published: 2022-10-16
Rated 4 out of 5 by from Some Errors Never Go Away I have used Turbo Tax since day one. Each year the same errors occur: 1) required K1 when not necessary for schedule C business and makes one go through error screens and 2) not enough space for names downloaded on 1099 information. 3) This year, there were errors in my Iowa State Return (did not copy the same information from Federal return) and had to call in to correct.
Date published: 2022-10-16
Rated 5 out of 5 by from Big Fan Have been using TurboTax since it first came out. The private keeps improving every year with more features being added. Given the complexity of the IRS code, I am amazed that TurboTax is able to cover every aspect and help you maximize your tax savings.
Date published: 2022-10-16
Rated 5 out of 5 by from Save time, take away all the complicated calculati Save time, take away all the complicated calculati
Date published: 2022-10-16
Rated 5 out of 5 by from Excellent Expert Review Bob made a very timely, detailed and throughout review of an unusual transaction in a very short timeline, one day before the extension deadline.
Date published: 2022-10-16
Rated 3 out of 5 by from TurboTax is Tedious There were over 500 different screens to deal with to get in all the information. I found at least four times I was reentering information I had already entered that I should not have had to re-enter. One time I was trying to add some additional income that I did not know had to be included as income until much later in the process, and the link to do that was caught in a loop and I was unable do do so from that screen. I had to find out where to go to enter that information, then go back to the income tab and enter the numbers.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy to use I was happy with the information provided by the site.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax is very good. Found it relatively easy to navigate through the tax return. Seems to me there was previously a "go to" feature that allowed me to click on the line on the tax return and it would take me to the input screen(s) for that particular line. I could not find that this year. I wanted to apply CA state refund to estimated taxes for 2022 but could not find the input screen. I was able to find the screen for Fed. but not for CA state. So now I must receive the full refund from CA and then pay estimated taxes back to CA. Where is that input screen?
Date published: 2022-10-16
Rated 5 out of 5 by from Success! Although I had a number of dropped calls with different people at Turbo Tax, everyone was responsive, friendly and helpful. Janet called me back and we were able to reconnect.
Date published: 2022-10-16
Rated 3 out of 5 by from Lacking Year after year its the same info, it seems to never update. I don't know how much long I will use them at this rate. Always check your options.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is the best software I have been using TurboTax for more than 10 years, very good program and flag all issues. The Help Center addresses many issues and how to open certain forms. Just hope it can increase more supporting forms such as 3805V so we can e-file everything.
Date published: 2022-10-16
Rated 4 out of 5 by from Some Errors Never Go Away I have used Turbo Tax since day one. Each year the same errors occur: 1) required K1 when not necessary for schedule C business and makes one go through error screens and 2) not enough space for names downloaded on 1099 information. 3) This year, there were errors in my Iowa State Return (did not copy the same information from Federal return) and had to call in to correct.
Date published: 2022-10-16
Rated 5 out of 5 by from Big Fan Have been using TurboTax since it first came out. The private keeps improving every year with more features being added. Given the complexity of the IRS code, I am amazed that TurboTax is able to cover every aspect and help you maximize your tax savings.
Date published: 2022-10-16
Rated 5 out of 5 by from Save time, take away all the complicated calculati Save time, take away all the complicated calculati
Date published: 2022-10-16
Rated 5 out of 5 by from Excellent Expert Review Bob made a very timely, detailed and throughout review of an unusual transaction in a very short timeline, one day before the extension deadline.
Date published: 2022-10-16
Rated 3 out of 5 by from TurboTax is Tedious There were over 500 different screens to deal with to get in all the information. I found at least four times I was reentering information I had already entered that I should not have had to re-enter. One time I was trying to add some additional income that I did not know had to be included as income until much later in the process, and the link to do that was caught in a loop and I was unable do do so from that screen. I had to find out where to go to enter that information, then go back to the income tab and enter the numbers.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 116