TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax helped I had a pretty good experience when talking to someone live. The last time I called I was given inncorrect information concerning Money Plus accounts set up for medical spending. All other people were very knowledgeable.
Date published: 2021-05-14
Rated 2 out of 5 by from Very disappointed this year! The main reason I switched to TurboTax from tax act which is much cheaper is that they made a mistake and reported my interest and dividend income twice after I imported bank information. The same thing almost happened with TurboTax this year because it showed in red font and added a red button that the bank information needs to be reviewed and once I clicked on the review button, it added the same amount from the same bank multiple times. This kept happening for every bank that I added. The main reason for the review every time was that the check box saying that there is important information to be added in the additional blank boxes (and there was none in my forms), was set on by default (turning the check box green). As a precautionary measure that is OK but you should never double identical reports and most importantly you should NEVER ADD new bank item after a person clicks just the review button that you posted! You guarantee best return yet your software could have reported 2 or 3 times greater amount in interest earned.
Date published: 2021-05-14
Rated 5 out of 5 by from I love Turbotax The Home and Business software is the best around.
Date published: 2021-05-14
Rated 4 out of 5 by from First time using Turbo tax It was easy and user friendly. The turbo staff was helpful when I needed help
Date published: 2021-05-14
Rated 5 out of 5 by from I like it I had a slow start but it became easier as I progressed. I will recommend the product to friends and relatives
Date published: 2021-05-14
Rated 4 out of 5 by from Auto-Fill Fields A lot of fields should be auto-fill from the year before. It's a hassle having to re-enter a lot of stuff that can be carried over from the previous year.
Date published: 2021-05-14
Rated 5 out of 5 by from very good its been very good i cant use a computer that well and was able to get er done
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes filing easy Each year filing my taxes becomes easier. Wouldn't think of using any other tax software.
Date published: 2021-05-14
Rated 1 out of 5 by from Super difficult to find tax forms you need Super expensive, but convenient, until you try to find tax forms you need. They charged me for Premier, not sure why, but I had no option to downgrade to Deluxe. Next year for sure I'm doing the non-online version.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy to use Seamless experience. Experts were available within a few minutes and very helpful with questions
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1146
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax helped I had a pretty good experience when talking to someone live. The last time I called I was given inncorrect information concerning Money Plus accounts set up for medical spending. All other people were very knowledgeable.
Date published: 2021-05-14
Rated 2 out of 5 by from Very disappointed this year! The main reason I switched to TurboTax from tax act which is much cheaper is that they made a mistake and reported my interest and dividend income twice after I imported bank information. The same thing almost happened with TurboTax this year because it showed in red font and added a red button that the bank information needs to be reviewed and once I clicked on the review button, it added the same amount from the same bank multiple times. This kept happening for every bank that I added. The main reason for the review every time was that the check box saying that there is important information to be added in the additional blank boxes (and there was none in my forms), was set on by default (turning the check box green). As a precautionary measure that is OK but you should never double identical reports and most importantly you should NEVER ADD new bank item after a person clicks just the review button that you posted! You guarantee best return yet your software could have reported 2 or 3 times greater amount in interest earned.
Date published: 2021-05-14
Rated 5 out of 5 by from I love Turbotax The Home and Business software is the best around.
Date published: 2021-05-14
Rated 4 out of 5 by from First time using Turbo tax It was easy and user friendly. The turbo staff was helpful when I needed help
Date published: 2021-05-14
Rated 5 out of 5 by from I like it I had a slow start but it became easier as I progressed. I will recommend the product to friends and relatives
Date published: 2021-05-14
Rated 4 out of 5 by from Auto-Fill Fields A lot of fields should be auto-fill from the year before. It's a hassle having to re-enter a lot of stuff that can be carried over from the previous year.
Date published: 2021-05-14
Rated 5 out of 5 by from very good its been very good i cant use a computer that well and was able to get er done
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes filing easy Each year filing my taxes becomes easier. Wouldn't think of using any other tax software.
Date published: 2021-05-14
Rated 1 out of 5 by from Super difficult to find tax forms you need Super expensive, but convenient, until you try to find tax forms you need. They charged me for Premier, not sure why, but I had no option to downgrade to Deluxe. Next year for sure I'm doing the non-online version.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy to use Seamless experience. Experts were available within a few minutes and very helpful with questions
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1146