TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It works! I like working with Turbo Tax, it would be helpful to have a list of documents to have before I start working on my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Greatness Awesome, Easy and efficient and very easy to complete my tax return.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent Great experience will use turbo tax every year in the future
Date published: 2022-04-18
Rated 5 out of 5 by from awesome very easy to use. no changes needed. would recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is amazing My experience with experts was amazing. She helped me throughout the process of filing my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is amazing! My experience was great, everything was simple and easy to follow.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy to Use! I like that Turbo Tax goes through each step of the return filing which helps you remember any deductions you may have missed.
Date published: 2022-04-18
Rated 3 out of 5 by from very disappointed. it did not prompt me to put in mortgage interest and retirement income. I had to search it out. when i tried to put in the mortgage interest, it stated that form 1098 was not ready. also did not allow entering 1095-C statement. very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple very easy and simple to follow. the tax specialists i spoke to were nice and very thorough. made sure everything was correct before letting me go
Date published: 2022-04-18
Rated 1 out of 5 by from Exact Same Problem This Year, 2021 As I had in 202 I have been using more than 25 years. I had my first less than stellar TT in 2020. It took several 3+ hour phone calls to install TT Premiere 2020. Each time install would work until it crashed. Then it would get up to the TT splash & return the desktop. After several tech calls later, I finally got to the end after 10+ hours on the phone with tech support. In 2022. I tried to open my 2020 return to get the AGI for electronic filing. Launch Splash -> no splash screen -> quit. I had to use the pdf to get my AGI 2021. Same exact problem. This year I tried to install TT 2021 Premiere. Same problem. I switched to my Windows 10 Lenovo laptop. Installed fine. Then TT 2021 complained the file for the 2020 import was corrupted. Gave up on the import. Finished my return. Installed an update & when TT 2021 relaunched it said the 2021 file was corrupted. Re-did my taxes, filed. What a nightmare! I will have to consider another solution next year. I tried H & R Block. It was terrible
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1140
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It works! I like working with Turbo Tax, it would be helpful to have a list of documents to have before I start working on my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Greatness Awesome, Easy and efficient and very easy to complete my tax return.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent Great experience will use turbo tax every year in the future
Date published: 2022-04-18
Rated 5 out of 5 by from awesome very easy to use. no changes needed. would recommend
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is amazing My experience with experts was amazing. She helped me throughout the process of filing my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is amazing! My experience was great, everything was simple and easy to follow.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy to Use! I like that Turbo Tax goes through each step of the return filing which helps you remember any deductions you may have missed.
Date published: 2022-04-18
Rated 3 out of 5 by from very disappointed. it did not prompt me to put in mortgage interest and retirement income. I had to search it out. when i tried to put in the mortgage interest, it stated that form 1098 was not ready. also did not allow entering 1095-C statement. very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple very easy and simple to follow. the tax specialists i spoke to were nice and very thorough. made sure everything was correct before letting me go
Date published: 2022-04-18
Rated 1 out of 5 by from Exact Same Problem This Year, 2021 As I had in 202 I have been using more than 25 years. I had my first less than stellar TT in 2020. It took several 3+ hour phone calls to install TT Premiere 2020. Each time install would work until it crashed. Then it would get up to the TT splash & return the desktop. After several tech calls later, I finally got to the end after 10+ hours on the phone with tech support. In 2022. I tried to open my 2020 return to get the AGI for electronic filing. Launch Splash -> no splash screen -> quit. I had to use the pdf to get my AGI 2021. Same exact problem. This year I tried to install TT 2021 Premiere. Same problem. I switched to my Windows 10 Lenovo laptop. Installed fine. Then TT 2021 complained the file for the 2020 import was corrupted. Gave up on the import. Finished my return. Installed an update & when TT 2021 relaunched it said the 2021 file was corrupted. Re-did my taxes, filed. What a nightmare! I will have to consider another solution next year. I tried H & R Block. It was terrible
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1140