TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Bad program to pay fees to Turbo Doing my taxes was easy, but I can't scroll down to make a payment of $25.00 to get my state tax refund. Going out to buy a different program so I can file my taxes. This sticks. You can't contact any one for help on your program
Date published: 2022-04-17
Rated 4 out of 5 by from Almost easy It took 30 minutes to fill out the form. And another 45 minutes to efile. It would have been nice to have been forewarned about needing 2020's tax return. WIthout it, the process is complicated.
Date published: 2022-04-17
Rated 4 out of 5 by from Great Product and Awesome Live Help I had an issue with my State return. I was on the phone with Ayanna for over an hour. She worked so hard to help get to the bottom of the problem. Now hopefully next year I can breeze through!
Date published: 2022-04-17
Rated 3 out of 5 by from Useful but far from perfect It should be free, but there are too many small things that force you to "upgrade" to the delux version.
Date published: 2022-04-17
Rated 1 out of 5 by from You charge highway robbery You charge highway robbery and lobby to keep taxes complicated. Please stop. Have the government just bill us the amount we owe and get out of lives forever. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use I was a bit nervous this year because I had a different tax situation. But, Turbo Tax came through and had my situation in hand. Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy navigation Turbo tax is easy to navigate and has explanations for any question you may have. They are very thorough.
Date published: 2022-04-17
Rated 4 out of 5 by from Friendly to use, but getting expensive I like the interface, but too many offers for additional services that I don't need, and the filing price is getting expensive
Date published: 2022-04-17
Rated 1 out of 5 by from Not so good. There were certain areas that were not clear to me at all.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use step by step directions offers assistance questions are easy to comprehend
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1136
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad program to pay fees to Turbo Doing my taxes was easy, but I can't scroll down to make a payment of $25.00 to get my state tax refund. Going out to buy a different program so I can file my taxes. This sticks. You can't contact any one for help on your program
Date published: 2022-04-17
Rated 4 out of 5 by from Almost easy It took 30 minutes to fill out the form. And another 45 minutes to efile. It would have been nice to have been forewarned about needing 2020's tax return. WIthout it, the process is complicated.
Date published: 2022-04-17
Rated 4 out of 5 by from Great Product and Awesome Live Help I had an issue with my State return. I was on the phone with Ayanna for over an hour. She worked so hard to help get to the bottom of the problem. Now hopefully next year I can breeze through!
Date published: 2022-04-17
Rated 3 out of 5 by from Useful but far from perfect It should be free, but there are too many small things that force you to "upgrade" to the delux version.
Date published: 2022-04-17
Rated 1 out of 5 by from You charge highway robbery You charge highway robbery and lobby to keep taxes complicated. Please stop. Have the government just bill us the amount we owe and get out of lives forever. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use I was a bit nervous this year because I had a different tax situation. But, Turbo Tax came through and had my situation in hand. Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy navigation Turbo tax is easy to navigate and has explanations for any question you may have. They are very thorough.
Date published: 2022-04-17
Rated 4 out of 5 by from Friendly to use, but getting expensive I like the interface, but too many offers for additional services that I don't need, and the filing price is getting expensive
Date published: 2022-04-17
Rated 1 out of 5 by from Not so good. There were certain areas that were not clear to me at all.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use step by step directions offers assistance questions are easy to comprehend
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1136