TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Great experience I like doing my own taxes, turbo tax made it possible
Date published: 2021-05-18
Rated 5 out of 5 by from Smooth Writer!!! Fast, easy and accurate! Will continue to use year after year.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is Best of Breed I have used Turbotax for more years than I can remember. It works, it does the job. It is easy to use and understand. I would never use anything else. I also like the fact that Intuit doesn't feel compelled to mess with the general format (like Microsoft does to purposefully confuse the faithful users.) I have confidence they always get it right, reflecting the current state of tax law well. I have never had a problem with the IRS for any of my returns, which are extremely complicated. I have only two complaints: 1. Sometimes I have difficulty connecting to the website from the PC client at the end of processing all my tax information. Unfortunately, I usually wait to the last minute and I am probably contending with a lot of other users, but it seems slow and frequently fails. I have to try repeatedly to get it to connect. Last night, I could never connect to pay for the state efiling as myself, I had to login as guest. I did succeed in filing on time, but barely. Everything about TT works smoothly except this final step. Of course, since I use the PC client everything is happening on my PC until I need the web connection at the end. 2. I usually have some errors to correct at the end. It seems the logic for creating the proper forms behind the scenes fails, and I have to go in and manually correct the electronic copies of the forms several places. My perception is that this is a coding failure; it never has to do with my making a mistake in how I respond to the questions. I think you guys could work a little harder to get rid of these errors so that as long as you answer the questions, you never get an error. I don't like having to repeat the error-catching process repeatedly either.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is awesome Thanks Turbo tax this was easy to complete and didn't take a long time
Date published: 2021-05-18
Rated 5 out of 5 by from Love this and was super user friendly This was super user friendly, thank you for your expertise.
Date published: 2021-05-18
Rated 5 out of 5 by from Very satisfied with the process Was very satisfied with the service will definitely use next year.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax 2020 This year I tried to put in some transaction we had but they did not fit in any of the categories. I did not request the Premier but after I finished my tax return, there it was at checkout. I tried all the buttons for help, typed in everything I could think of. Never got an answer and could not get connected to a live person. The only option I had was to start the return all over again. We have used Turbo Tax for many years but this year I was very disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great!! first time doing my taxes, they helped me with my questions! really loved using turbo tax!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Been using Turbo Tax for years! Won't use anything else!
Date published: 2021-05-18
Rated 5 out of 5 by from exelent! I like use turbo tax, it’s easy to file my taxes and I can do by myself
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great experience I like doing my own taxes, turbo tax made it possible
Date published: 2021-05-18
Rated 5 out of 5 by from Smooth Writer!!! Fast, easy and accurate! Will continue to use year after year.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is Best of Breed I have used Turbotax for more years than I can remember. It works, it does the job. It is easy to use and understand. I would never use anything else. I also like the fact that Intuit doesn't feel compelled to mess with the general format (like Microsoft does to purposefully confuse the faithful users.) I have confidence they always get it right, reflecting the current state of tax law well. I have never had a problem with the IRS for any of my returns, which are extremely complicated. I have only two complaints: 1. Sometimes I have difficulty connecting to the website from the PC client at the end of processing all my tax information. Unfortunately, I usually wait to the last minute and I am probably contending with a lot of other users, but it seems slow and frequently fails. I have to try repeatedly to get it to connect. Last night, I could never connect to pay for the state efiling as myself, I had to login as guest. I did succeed in filing on time, but barely. Everything about TT works smoothly except this final step. Of course, since I use the PC client everything is happening on my PC until I need the web connection at the end. 2. I usually have some errors to correct at the end. It seems the logic for creating the proper forms behind the scenes fails, and I have to go in and manually correct the electronic copies of the forms several places. My perception is that this is a coding failure; it never has to do with my making a mistake in how I respond to the questions. I think you guys could work a little harder to get rid of these errors so that as long as you answer the questions, you never get an error. I don't like having to repeat the error-catching process repeatedly either.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is awesome Thanks Turbo tax this was easy to complete and didn't take a long time
Date published: 2021-05-18
Rated 5 out of 5 by from Love this and was super user friendly This was super user friendly, thank you for your expertise.
Date published: 2021-05-18
Rated 5 out of 5 by from Very satisfied with the process Was very satisfied with the service will definitely use next year.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax 2020 This year I tried to put in some transaction we had but they did not fit in any of the categories. I did not request the Premier but after I finished my tax return, there it was at checkout. I tried all the buttons for help, typed in everything I could think of. Never got an answer and could not get connected to a live person. The only option I had was to start the return all over again. We have used Turbo Tax for many years but this year I was very disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great!! first time doing my taxes, they helped me with my questions! really loved using turbo tax!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Been using Turbo Tax for years! Won't use anything else!
Date published: 2021-05-18
Rated 5 out of 5 by from exelent! I like use turbo tax, it’s easy to file my taxes and I can do by myself
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1126