TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from would recommend Always easy and effective. will continue to use and recommend
Date published: 2021-02-28
Rated 3 out of 5 by from What happened The software did not make me happy this year. I had numerous glitches and I had to really work at doing my taxes this year which is different from other years. I have used this software for 8 years now and until this year I was always happy. I had to go back and manually delete forms that were carried over from previous years even though in the initial questionnaire part, I specifically answered no to those carry overs. I would change one entry, delete it, then in review it would pop up. I don't know what happened. I had to clear the whole thing (wasted at least 4 hours) and start over again. I finally filed but it was for less of a refund than the first time around. I hope the software gets fixed for next year.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome excellent and easy, i recommend it. i will be using it again.
Date published: 2021-02-28
Rated 3 out of 5 by from first time First time doing my own taxes, I was pretty nervous and I'm still not sure how well I did.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy to file!!! Easy to file! No issues. Easy step by step directions
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome It was quick and easy... love it. I will recommend it to anyone with a tax return.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax did a great job It was much easier than I thought it would be. I have never filed my own taxes before
Date published: 2021-02-28
Rated 4 out of 5 by from Very easy to use Easy to use and well organized. Help/info is pretty useful.
Date published: 2021-02-28
Rated 4 out of 5 by from Flawless Filing - Then Stumbles... I have been using TuboTax since 1984, won't use any others (have tried just for comparison, TaxAct, TaxCut, horrid...) but only file with TurboTax. This years (2020TY) flowed very easily, but stumbled like it has for the last several years at the close. Printing the return should not be a mystery! When you click PRINT RETURN FOR MAILING, the program should go right to printing, THEN offer you methods of Archived Files, such as PDF... NOT to jump from the Print to "save as PDF" & "Review File". You have not printed yet! A great program stumbles every year at the closing.... a 5-STAR performer with a 4-STAR operations & control... I know my review will not mean anything to you, after all, the irritant only happens once a year!
Date published: 2021-02-28
Rated 5 out of 5 by from cool It was a great experience, and I appreciate your help with my taxes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1107
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from would recommend Always easy and effective. will continue to use and recommend
Date published: 2021-02-28
Rated 3 out of 5 by from What happened The software did not make me happy this year. I had numerous glitches and I had to really work at doing my taxes this year which is different from other years. I have used this software for 8 years now and until this year I was always happy. I had to go back and manually delete forms that were carried over from previous years even though in the initial questionnaire part, I specifically answered no to those carry overs. I would change one entry, delete it, then in review it would pop up. I don't know what happened. I had to clear the whole thing (wasted at least 4 hours) and start over again. I finally filed but it was for less of a refund than the first time around. I hope the software gets fixed for next year.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome excellent and easy, i recommend it. i will be using it again.
Date published: 2021-02-28
Rated 3 out of 5 by from first time First time doing my own taxes, I was pretty nervous and I'm still not sure how well I did.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy to file!!! Easy to file! No issues. Easy step by step directions
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome It was quick and easy... love it. I will recommend it to anyone with a tax return.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax did a great job It was much easier than I thought it would be. I have never filed my own taxes before
Date published: 2021-02-28
Rated 4 out of 5 by from Very easy to use Easy to use and well organized. Help/info is pretty useful.
Date published: 2021-02-28
Rated 4 out of 5 by from Flawless Filing - Then Stumbles... I have been using TuboTax since 1984, won't use any others (have tried just for comparison, TaxAct, TaxCut, horrid...) but only file with TurboTax. This years (2020TY) flowed very easily, but stumbled like it has for the last several years at the close. Printing the return should not be a mystery! When you click PRINT RETURN FOR MAILING, the program should go right to printing, THEN offer you methods of Archived Files, such as PDF... NOT to jump from the Print to "save as PDF" & "Review File". You have not printed yet! A great program stumbles every year at the closing.... a 5-STAR performer with a 4-STAR operations & control... I know my review will not mean anything to you, after all, the irritant only happens once a year!
Date published: 2021-02-28
Rated 5 out of 5 by from cool It was a great experience, and I appreciate your help with my taxes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1107