TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo tax is not REALLY free I did turbo tax to file my 2020 federal & state. I was told I need to upgrade $60 to file federal return because of a tax credit. I could only get the tax credit if I upgraded. I was angry but felt I had no choice. After returns were ready a new screen pops up showing my fees: $60 federal upgrade & $50 state upgrade ( broke even with the state). Again could not go back or find a way to remove state upgrade. Plus, trying to get me to upgrade again for $80. Also, said didn't need to pay now, fee will be taken from return. At the end of this whole process a fee schedule shows up again & shows the $110 upgrade fees NOW has a $40 fee to take the fees from return. Again no way to go back & change this. So my "FREE" tax return this year cost me $150. I will DEFINATELY be going back to my accountant next year.
Date published: 2021-07-20
Rated 4 out of 5 by from As a Repeat User and Customer - Very Happy It continues to be simple to use and when in a bit of confusion, I used the live advisor who called me within 3 minutes and did a great job. Cost has become much higher, however.
Date published: 2021-07-20
Rated 5 out of 5 by from Awesome! Made my business return simple! My business return was simple and straightforward! Thank you!
Date published: 2021-07-20
Rated 5 out of 5 by from easy to use I find the questions and forms easy to use. Allows me to handle my small corporation in a way that saves times and money
Date published: 2021-07-20
Rated 5 out of 5 by from Turbo Tax lets me do my own taxes. I was able to do my taxes on line and send then in with little complication.
Date published: 2021-07-20
Rated 5 out of 5 by from Self Sufficient! I love turbotax!!!! Gives you the ability to be more in control of your financial matters.
Date published: 2021-07-20
Rated 4 out of 5 by from good product did not save on Turbo Tax 2019. When I open Turbo Tax 2019, my return is not there. I have to open a saved copy. Also does not show 2019 on my Turbo Tax 2020.
Date published: 2021-07-20
Rated 5 out of 5 by from great easy to use i have used it many years in a row - my taxes are relatively easy so im not sure how it would be with more complicated tax forms
Date published: 2021-07-20
Rated 5 out of 5 by from Turbo Tax is awesome!! Turbo Tax was easy and efficient! will be using again next year.
Date published: 2021-07-20
Rated 5 out of 5 by from Awesome Good thank you soveryveryveryveryveryveryveryvery much
Date published: 2021-07-20
All TurboTax® Offerings Reviews - Page 111
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo tax is not REALLY free I did turbo tax to file my 2020 federal & state. I was told I need to upgrade $60 to file federal return because of a tax credit. I could only get the tax credit if I upgraded. I was angry but felt I had no choice. After returns were ready a new screen pops up showing my fees: $60 federal upgrade & $50 state upgrade ( broke even with the state). Again could not go back or find a way to remove state upgrade. Plus, trying to get me to upgrade again for $80. Also, said didn't need to pay now, fee will be taken from return. At the end of this whole process a fee schedule shows up again & shows the $110 upgrade fees NOW has a $40 fee to take the fees from return. Again no way to go back & change this. So my "FREE" tax return this year cost me $150. I will DEFINATELY be going back to my accountant next year.
Date published: 2021-07-20
Rated 4 out of 5 by from As a Repeat User and Customer - Very Happy It continues to be simple to use and when in a bit of confusion, I used the live advisor who called me within 3 minutes and did a great job. Cost has become much higher, however.
Date published: 2021-07-20
Rated 5 out of 5 by from Awesome! Made my business return simple! My business return was simple and straightforward! Thank you!
Date published: 2021-07-20
Rated 5 out of 5 by from easy to use I find the questions and forms easy to use. Allows me to handle my small corporation in a way that saves times and money
Date published: 2021-07-20
Rated 5 out of 5 by from Turbo Tax lets me do my own taxes. I was able to do my taxes on line and send then in with little complication.
Date published: 2021-07-20
Rated 5 out of 5 by from Self Sufficient! I love turbotax!!!! Gives you the ability to be more in control of your financial matters.
Date published: 2021-07-20
Rated 4 out of 5 by from good product did not save on Turbo Tax 2019. When I open Turbo Tax 2019, my return is not there. I have to open a saved copy. Also does not show 2019 on my Turbo Tax 2020.
Date published: 2021-07-20
Rated 5 out of 5 by from great easy to use i have used it many years in a row - my taxes are relatively easy so im not sure how it would be with more complicated tax forms
Date published: 2021-07-20
Rated 5 out of 5 by from Turbo Tax is awesome!! Turbo Tax was easy and efficient! will be using again next year.
Date published: 2021-07-20
Rated 5 out of 5 by from Awesome Good thank you soveryveryveryveryveryveryveryvery much
Date published: 2021-07-20
All TurboTax® Offerings Reviews - Page 111