TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from turbo tax 2020 had a lot of trouble with entering 1098T. it wasn't as easy as last year but i figured it out by going back though it.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome tax services! Tax preparer is always knowledgeable in assisting with tax issues.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Charge to much Turbo Tax is easy to use and very helpful while filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax was great it was pretty easy to use i would do it again next year
Date published: 2021-02-26
Rated 5 out of 5 by from charlie is the man please give him a raise he resolved my issue and was so professional he is the real mvp
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax Yes I engaged with expert, but they didn't fix my problem. I went back and corrected my own mistake. I appreciate they tried to help.
Date published: 2021-02-26
Rated 1 out of 5 by from Expenses pile up at the end I was told I was going to have to pay one price to file, and then I was told I was getting $20 with Robinhood, but at the very end when I filed it was over twice what I was expecting to pay and there wasn't much I could do about it since I was already done. Way too expensive and will definitely be looking for other options next year.
Date published: 2021-02-26
Rated 5 out of 5 by from It's easy and simple. Great I found it to be really easy and simple, I like that it walks you through everything.
Date published: 2021-02-26
Rated 1 out of 5 by from Charging me alot to pay with my refund. Everything went pretty much as expected. However when I was choosing how to pay for my services I was informed that I would be charged $40 for using my upcoming refund to cover the service fees. I don't remember if this was the same as previous years but this is the kind of nickel and diming that leads me to file elsewhere. I really do like you guys and would not mind if I paid more for the services overall, but the idea of having to pay extra just because I want to use your premium filing (and HAVE to for my freelance income form 1099) and don't have $200 sitting around to cover it, is a low blow. Don't be like the bad guys Turbotax be better.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax 2021 Easy to follow instructions, helpful information, no problems.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1088
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from turbo tax 2020 had a lot of trouble with entering 1098T. it wasn't as easy as last year but i figured it out by going back though it.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome tax services! Tax preparer is always knowledgeable in assisting with tax issues.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Charge to much Turbo Tax is easy to use and very helpful while filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax was great it was pretty easy to use i would do it again next year
Date published: 2021-02-26
Rated 5 out of 5 by from charlie is the man please give him a raise he resolved my issue and was so professional he is the real mvp
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax Yes I engaged with expert, but they didn't fix my problem. I went back and corrected my own mistake. I appreciate they tried to help.
Date published: 2021-02-26
Rated 1 out of 5 by from Expenses pile up at the end I was told I was going to have to pay one price to file, and then I was told I was getting $20 with Robinhood, but at the very end when I filed it was over twice what I was expecting to pay and there wasn't much I could do about it since I was already done. Way too expensive and will definitely be looking for other options next year.
Date published: 2021-02-26
Rated 5 out of 5 by from It's easy and simple. Great I found it to be really easy and simple, I like that it walks you through everything.
Date published: 2021-02-26
Rated 1 out of 5 by from Charging me alot to pay with my refund. Everything went pretty much as expected. However when I was choosing how to pay for my services I was informed that I would be charged $40 for using my upcoming refund to cover the service fees. I don't remember if this was the same as previous years but this is the kind of nickel and diming that leads me to file elsewhere. I really do like you guys and would not mind if I paid more for the services overall, but the idea of having to pay extra just because I want to use your premium filing (and HAVE to for my freelance income form 1099) and don't have $200 sitting around to cover it, is a low blow. Don't be like the bad guys Turbotax be better.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax 2021 Easy to follow instructions, helpful information, no problems.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1088