TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Software is decent, but state e-file mispriced I looked up the e-file price for state ahead of time and saw $19.99 as the price for that. When I got to that step in actually filing, it was raised to $25.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax really stinks for state returns Turbo Tax was terrible for the Virginia return. It didn't ask questions about basic deductions (long term care insurance premiums and personal property tax). Fortunately I knew that those items are deductible so when Turbo Tax didn't ask about them, I researched it more and then had to figure out a way to get them to appear on the return. The "expert" (NOT) tax advisor was no help at all and a total waste of my money. I explained the situation and asked if there were any problems created by the fact that I had to incorrectly answer some questions incorrectly (e.g., "Did you have medical expenses greater than.... in 2021?") in order to get to the screen were I could enter in the long term care premiums. The "expert" kept telling me that the LTC premiums appeared but that wasn't my question. I knew I had manipulated TurboTax to get the LTC deduction to count but I wanted to make sure there wasn't some domino effect of answering a question wrong. Turbo Tax should NOT make me have to answer a question wrong so I can get proper credit for me deduction. Same problem with the personal property taxes. UGH!!!! what a scam to have to pay almost $50 for a state return that TT does incorrectly.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax wonderful experience as usual. Seven years in a row!
Date published: 2022-04-18
Rated 4 out of 5 by from My Taxes are Done on Time. That's Good I've been using Turbo Tax to file my taxes for a decade now. It was easy when everything was on a disc. And it just got easier.
Date published: 2022-04-18
Rated 5 out of 5 by from yes excellent i used an assistant chat. also joined in the community and saw what others had to say very good input.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTaxl had calculations problems in an area TurboTax software had an additive problem in one area that was never corrected. I advised one of your experts and he blew me off saying the problem would be corrected in a month but it never was. He was not very helpful in trying to get the problem resolved and in my opinion not a very good representative for the company or the software.
Date published: 2022-04-18
Rated 4 out of 5 by from Simple and Hasslefree It was the best experience when filing your taxes online.
Date published: 2022-04-18
Rated 3 out of 5 by from A little dissapointed I cannot believe that TurboTax didn't allow to download all financial information from finance institutions. It didn't ask me for any code or how to encrypt my file like TurboTax Deluxe.
Date published: 2022-04-18
Rated 5 out of 5 by from Another easy tax filing Easy to install and import prior year data. Questions are direct and not complicated. many reviews to insure noting was missed. e-filing is simple and quick
Date published: 2022-04-18
Rated 5 out of 5 by from Painless! Outstanding. TurboTax made it easy and my refund is larger than I expected. Well Done!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1087
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Software is decent, but state e-file mispriced I looked up the e-file price for state ahead of time and saw $19.99 as the price for that. When I got to that step in actually filing, it was raised to $25.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax really stinks for state returns Turbo Tax was terrible for the Virginia return. It didn't ask questions about basic deductions (long term care insurance premiums and personal property tax). Fortunately I knew that those items are deductible so when Turbo Tax didn't ask about them, I researched it more and then had to figure out a way to get them to appear on the return. The "expert" (NOT) tax advisor was no help at all and a total waste of my money. I explained the situation and asked if there were any problems created by the fact that I had to incorrectly answer some questions incorrectly (e.g., "Did you have medical expenses greater than.... in 2021?") in order to get to the screen were I could enter in the long term care premiums. The "expert" kept telling me that the LTC premiums appeared but that wasn't my question. I knew I had manipulated TurboTax to get the LTC deduction to count but I wanted to make sure there wasn't some domino effect of answering a question wrong. Turbo Tax should NOT make me have to answer a question wrong so I can get proper credit for me deduction. Same problem with the personal property taxes. UGH!!!! what a scam to have to pay almost $50 for a state return that TT does incorrectly.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax wonderful experience as usual. Seven years in a row!
Date published: 2022-04-18
Rated 4 out of 5 by from My Taxes are Done on Time. That's Good I've been using Turbo Tax to file my taxes for a decade now. It was easy when everything was on a disc. And it just got easier.
Date published: 2022-04-18
Rated 5 out of 5 by from yes excellent i used an assistant chat. also joined in the community and saw what others had to say very good input.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTaxl had calculations problems in an area TurboTax software had an additive problem in one area that was never corrected. I advised one of your experts and he blew me off saying the problem would be corrected in a month but it never was. He was not very helpful in trying to get the problem resolved and in my opinion not a very good representative for the company or the software.
Date published: 2022-04-18
Rated 4 out of 5 by from Simple and Hasslefree It was the best experience when filing your taxes online.
Date published: 2022-04-18
Rated 3 out of 5 by from A little dissapointed I cannot believe that TurboTax didn't allow to download all financial information from finance institutions. It didn't ask me for any code or how to encrypt my file like TurboTax Deluxe.
Date published: 2022-04-18
Rated 5 out of 5 by from Another easy tax filing Easy to install and import prior year data. Questions are direct and not complicated. many reviews to insure noting was missed. e-filing is simple and quick
Date published: 2022-04-18
Rated 5 out of 5 by from Painless! Outstanding. TurboTax made it easy and my refund is larger than I expected. Well Done!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1087