TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No significant improvement over the years Process is too cumbersome. In the end, at least for me, it feels more complicated than it really is.
Date published: 2022-04-18
Rated 1 out of 5 by from Horrible, very little guidance, more complicated I haven't used TurboTax for a few years but thought I'd come back to give it another try. This was the worst experience I've ever had with ANY tax filing software, including previous experience with TurboTax software. My spouse did a little Door-dashing over the past tax year which required us use the "self employed" version. Having had to file a Schedule C several years ago I hadn't expected it to be very complicated. This version was poorly guided and left many questions as I went. TurboTax used to be very helpful, I always felt confident that I hadn't made any errors and it was all well guided. This was confusing and time consuming. I will go elsewhere in the future.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Wonderful easy and fast got the job done I will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Love This program! Amazingly simple and easy to navigate!! never paying for another person to file my taxes!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use with very helpful tax advisors This year we sold and bought a new home. The tax advisors were very helpful in answering my questions about home sales.
Date published: 2022-04-18
Rated 4 out of 5 by from Seemed to not re-access inputed W2 information I feel the reason behind the Indiana amendment was due to a miss-identified portion of the 3 W2's I received. Box 15 "Employer's state ID no." for Indiana W2 was NOT "TOTAL STATE" it is 0004557964 001. (To be safe) -- Ohio's is 52-0660333.
Date published: 2022-04-18
Rated 5 out of 5 by from Great tax prep product TurboTax is a great product to use. Easy to follow, step by step process.
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed it required me to upgrade to Premier It kept telling me i had a K-1 form which i did not have and it required me to upgrade to premier in order to file
Date published: 2022-04-18
Rated 5 out of 5 by from wonderful tax service we use turbo tax each year due to their reliability, ease of use and help if needed.
Date published: 2022-04-18
Rated 5 out of 5 by from I Love Turbo Tax I have been using Turbo Tax for years now and it is very easy to navigate. Will use again next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1086
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No significant improvement over the years Process is too cumbersome. In the end, at least for me, it feels more complicated than it really is.
Date published: 2022-04-18
Rated 1 out of 5 by from Horrible, very little guidance, more complicated I haven't used TurboTax for a few years but thought I'd come back to give it another try. This was the worst experience I've ever had with ANY tax filing software, including previous experience with TurboTax software. My spouse did a little Door-dashing over the past tax year which required us use the "self employed" version. Having had to file a Schedule C several years ago I hadn't expected it to be very complicated. This version was poorly guided and left many questions as I went. TurboTax used to be very helpful, I always felt confident that I hadn't made any errors and it was all well guided. This was confusing and time consuming. I will go elsewhere in the future.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Wonderful easy and fast got the job done I will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Love This program! Amazingly simple and easy to navigate!! never paying for another person to file my taxes!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use with very helpful tax advisors This year we sold and bought a new home. The tax advisors were very helpful in answering my questions about home sales.
Date published: 2022-04-18
Rated 4 out of 5 by from Seemed to not re-access inputed W2 information I feel the reason behind the Indiana amendment was due to a miss-identified portion of the 3 W2's I received. Box 15 "Employer's state ID no." for Indiana W2 was NOT "TOTAL STATE" it is 0004557964 001. (To be safe) -- Ohio's is 52-0660333.
Date published: 2022-04-18
Rated 5 out of 5 by from Great tax prep product TurboTax is a great product to use. Easy to follow, step by step process.
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed it required me to upgrade to Premier It kept telling me i had a K-1 form which i did not have and it required me to upgrade to premier in order to file
Date published: 2022-04-18
Rated 5 out of 5 by from wonderful tax service we use turbo tax each year due to their reliability, ease of use and help if needed.
Date published: 2022-04-18
Rated 5 out of 5 by from I Love Turbo Tax I have been using Turbo Tax for years now and it is very easy to navigate. Will use again next year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1086