TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from TurboTax sucks, worst experience ever I've used TurboTax for the past 10 years, and this is the first time it consistently crashes. Cannot save the work. Had to redo my taxes 3 times, and hit the save button after every entry. Very slow. If I don't do this, and it tries to save by itself, it crashes and I lose all my work.
Date published: 2021-05-16
Rated 2 out of 5 by from Much more complicated this year! Near the end I was asked to put a description of items that were already on descriptive lines. It took awhile to figure out how to bypass this.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is the best! It was great! I loved all the additional help and questions to get me the maximum return possible.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is awesome The best thing that I have used to do my taxes I hope this goes fine
Date published: 2021-05-16
Rated 4 out of 5 by from It was easy to fix some issues over all good minor issues with transfer of data.. Wish it could go into banks and down load 1099s. Over all it was smooth and easy to input by hand data. Good feedback on errors.
Date published: 2021-05-16
Rated 4 out of 5 by from would like TURBOTAX to be flexible on options Changes in life style should be changed in Turbo Tax as the same programs are not needed. For example Premier isn't needed if I sold a home. How do I get a $50 dollar rebate from USAA?
Date published: 2021-05-16
Rated 5 out of 5 by from Inexpensive, User friendly tax filing Turbotax has always been very user friendly. It walks you through the process step-by-step and explains the tax system well.
Date published: 2021-05-16
Rated 5 out of 5 by from great easy to use has helpful info on looking up info and info locating
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax good except for page to pay for state I find Turbo Tax easy to use except when I get to the page to pay for filing state return electronically the page to 'continue as guest' does not fit on my screen and it's very difficult to get to the continue button. It's like this every year! Please fix this - it's very frustrating after spending hours to complete my return!
Date published: 2021-05-16
Rated 5 out of 5 by from EASY AND SMART WAY TO FILE TAXES So long as you gather all the necessary documentation and even if you're missing one, Turbotax will guide you every step from start to finish. The tools and procedures it provided are straightforward, it's like talking to a tax consultant. It knows everything. Here's the best part, doing it myself using this software saves a lot of money! Done at the comfort of my house and at my convenient time, no need to schedule an appointment. I saved my work and came back, reviewed it a number of times before sending them online.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax sucks, worst experience ever I've used TurboTax for the past 10 years, and this is the first time it consistently crashes. Cannot save the work. Had to redo my taxes 3 times, and hit the save button after every entry. Very slow. If I don't do this, and it tries to save by itself, it crashes and I lose all my work.
Date published: 2021-05-16
Rated 2 out of 5 by from Much more complicated this year! Near the end I was asked to put a description of items that were already on descriptive lines. It took awhile to figure out how to bypass this.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is the best! It was great! I loved all the additional help and questions to get me the maximum return possible.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is awesome The best thing that I have used to do my taxes I hope this goes fine
Date published: 2021-05-16
Rated 4 out of 5 by from It was easy to fix some issues over all good minor issues with transfer of data.. Wish it could go into banks and down load 1099s. Over all it was smooth and easy to input by hand data. Good feedback on errors.
Date published: 2021-05-16
Rated 4 out of 5 by from would like TURBOTAX to be flexible on options Changes in life style should be changed in Turbo Tax as the same programs are not needed. For example Premier isn't needed if I sold a home. How do I get a $50 dollar rebate from USAA?
Date published: 2021-05-16
Rated 5 out of 5 by from Inexpensive, User friendly tax filing Turbotax has always been very user friendly. It walks you through the process step-by-step and explains the tax system well.
Date published: 2021-05-16
Rated 5 out of 5 by from great easy to use has helpful info on looking up info and info locating
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax good except for page to pay for state I find Turbo Tax easy to use except when I get to the page to pay for filing state return electronically the page to 'continue as guest' does not fit on my screen and it's very difficult to get to the continue button. It's like this every year! Please fix this - it's very frustrating after spending hours to complete my return!
Date published: 2021-05-16
Rated 5 out of 5 by from EASY AND SMART WAY TO FILE TAXES So long as you gather all the necessary documentation and even if you're missing one, Turbotax will guide you every step from start to finish. The tools and procedures it provided are straightforward, it's like talking to a tax consultant. It knows everything. Here's the best part, doing it myself using this software saves a lot of money! Done at the comfort of my house and at my convenient time, no need to schedule an appointment. I saved my work and came back, reviewed it a number of times before sending them online.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1085