TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is GREAT I've been using TurboTax for over 25 years. Very user friendly and exact info.
Date published: 2021-06-03
Rated 5 out of 5 by from Exceptional Professional Service I received exceptional professional tax preparation service in a timely manner.
Date published: 2021-06-03
Rated 3 out of 5 by from Not bad, could be better What is the benefit of using a software that cost a lot without much customer service? This was my first time using for business and may be the last, due to lack of service attached to the product.
Date published: 2021-06-03
Rated 1 out of 5 by from Beware of downloading I have been using Turbo Tax since it was Parson's Technology, and have loved it every year that I have used it, no problems. I have always purchased a CD and installed it on my computer to use. This year I downloaded from Amazon to my new laptop. Everything was as usual until it came time to pay to file the state return. Came up with a blank screen, after two or three days of looking I found you have to lower the resolution of your display settings in order for it to work. After changing it the process worked.
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing To Work With! My turbo Tax Expert (Alicia) was a pleasure to work with. She was very knowledgeable and patient with me and the many questions I had regarding my taxes. She helped make my life so much easier and walked me through every step needed.
Date published: 2021-06-03
Rated 1 out of 5 by from Turbo tax is overpriced now I used to go to turbo tax because i could file my own taxes for low costs, but now im paying more than i would going to HR block and having someone else do them. Being charged 200$ to do your own taxes.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax is awesome Easy to do and I had no trouble at all. Will continue to use every year.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax is always easy to use TurboTax is always easy to use. It's self-guided and double-checks your work.
Date published: 2021-06-03
Rated 5 out of 5 by from Excellent Customer Service! Blair went live on my screen and walked me through filing my 1099-G form because there was an error on it. He answered all of my questions, solved the problem and completed the filing!
Date published: 2021-06-03
Rated 5 out of 5 by from love it i saved $50 doing this myself, rather than sending to an accountant, and knowing I receive assistance along they way lets me know I can feel secure I did my taxes correctly.
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is GREAT I've been using TurboTax for over 25 years. Very user friendly and exact info.
Date published: 2021-06-03
Rated 5 out of 5 by from Exceptional Professional Service I received exceptional professional tax preparation service in a timely manner.
Date published: 2021-06-03
Rated 3 out of 5 by from Not bad, could be better What is the benefit of using a software that cost a lot without much customer service? This was my first time using for business and may be the last, due to lack of service attached to the product.
Date published: 2021-06-03
Rated 1 out of 5 by from Beware of downloading I have been using Turbo Tax since it was Parson's Technology, and have loved it every year that I have used it, no problems. I have always purchased a CD and installed it on my computer to use. This year I downloaded from Amazon to my new laptop. Everything was as usual until it came time to pay to file the state return. Came up with a blank screen, after two or three days of looking I found you have to lower the resolution of your display settings in order for it to work. After changing it the process worked.
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing To Work With! My turbo Tax Expert (Alicia) was a pleasure to work with. She was very knowledgeable and patient with me and the many questions I had regarding my taxes. She helped make my life so much easier and walked me through every step needed.
Date published: 2021-06-03
Rated 1 out of 5 by from Turbo tax is overpriced now I used to go to turbo tax because i could file my own taxes for low costs, but now im paying more than i would going to HR block and having someone else do them. Being charged 200$ to do your own taxes.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax is awesome Easy to do and I had no trouble at all. Will continue to use every year.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax is always easy to use TurboTax is always easy to use. It's self-guided and double-checks your work.
Date published: 2021-06-03
Rated 5 out of 5 by from Excellent Customer Service! Blair went live on my screen and walked me through filing my 1099-G form because there was an error on it. He answered all of my questions, solved the problem and completed the filing!
Date published: 2021-06-03
Rated 5 out of 5 by from love it i saved $50 doing this myself, rather than sending to an accountant, and knowing I receive assistance along they way lets me know I can feel secure I did my taxes correctly.
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 109