TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 3 out of 5 by from Turbo tax seems harder to use than previous Several times I had to refer to outside documents and resources to address questions turbo tax would raise. Similarly in the review section it referred to specific tax form lines with little or no information about what the topic was... for example "line 17 part b or c must have a value"
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is the best way to file Turbo Tax makes filing taxes easy and accurate. The procedure is easy to follow and very thorough.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent support Online help was awesome! IRS rejected the AGI. The support help get accepted.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax Went good wish I could have been able to see more options on some things over all good tho
Date published: 2021-05-16
Rated 1 out of 5 by from 2020 I could not get the child I dont have off the state and could not file it or delete to start the state over
Date published: 2021-05-16
Rated 5 out of 5 by from Such a life saver I remember the old days of forms and hand calculations and no one to call. Well, I have been filing taxes with Turbotax now for 4 years. Sure I have friends who receive much more in refunds but I watched the process and feel secure in telling the tax truth. Don't have to look over my shoulder! Thank you TT!
Date published: 2021-05-16
Rated 4 out of 5 by from ive used turbo tax for years i would give 5 stars except cant understand why efile state there is another $25 charge this is a charge i dont agree with since already paid just to have it included!
Date published: 2021-05-16
Rated 5 out of 5 by from Both times I received help with turbo tax I had two different agents help me on my turbo tax live chat--and they were so patient, quick, kind, and helpful. Really thankful for the first agent that really helped me organize everything. It was my first time using turbotax--I don't think I can use any other. so easy and quick :)
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax was awesome Easy to use and quite helpful. will definitely use again
Date published: 2021-05-16
Rated 5 out of 5 by from Being filing with Turbo for years I paid the fee but wont be able to talk to someone today. All booked up. I feel i need the refund
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax seems harder to use than previous Several times I had to refer to outside documents and resources to address questions turbo tax would raise. Similarly in the review section it referred to specific tax form lines with little or no information about what the topic was... for example "line 17 part b or c must have a value"
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is the best way to file Turbo Tax makes filing taxes easy and accurate. The procedure is easy to follow and very thorough.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent support Online help was awesome! IRS rejected the AGI. The support help get accepted.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax Went good wish I could have been able to see more options on some things over all good tho
Date published: 2021-05-16
Rated 1 out of 5 by from 2020 I could not get the child I dont have off the state and could not file it or delete to start the state over
Date published: 2021-05-16
Rated 5 out of 5 by from Such a life saver I remember the old days of forms and hand calculations and no one to call. Well, I have been filing taxes with Turbotax now for 4 years. Sure I have friends who receive much more in refunds but I watched the process and feel secure in telling the tax truth. Don't have to look over my shoulder! Thank you TT!
Date published: 2021-05-16
Rated 4 out of 5 by from ive used turbo tax for years i would give 5 stars except cant understand why efile state there is another $25 charge this is a charge i dont agree with since already paid just to have it included!
Date published: 2021-05-16
Rated 5 out of 5 by from Both times I received help with turbo tax I had two different agents help me on my turbo tax live chat--and they were so patient, quick, kind, and helpful. Really thankful for the first agent that really helped me organize everything. It was my first time using turbotax--I don't think I can use any other. so easy and quick :)
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax was awesome Easy to use and quite helpful. will definitely use again
Date published: 2021-05-16
Rated 5 out of 5 by from Being filing with Turbo for years I paid the fee but wont be able to talk to someone today. All booked up. I feel i need the refund
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1078