TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbo Tax Easy to use and will be using this system once again next year
Date published: 2022-04-17
Rated 3 out of 5 by from Pricing Needs To Be More Clear Overall I like the software. What needs to be improved is the pricing and how it is communicated. I thought I was signing up for the Deluxe ($49), however it signed me up for the Deluxe Live ($119). The difference is the Deluxe you have the download the software and the Live is Online. H&R Block you can do all your taxes online for the $49 price. I had to call in to the support desk and they told me I would have to clear and restart my tax return to get the $49 price and download the software. Poor user experience. Next year I'll just go with HR Block like I have for all the other years.
Date published: 2022-04-17
Rated 3 out of 5 by from To expensive We do all the work and have to pay so much. And if you need help you have to pay. I us to tell people about turbo tax but I don't anymore.
Date published: 2022-04-17
Rated 1 out of 5 by from overcharging Your free tax software appears to never be free. Even with a deluxe purchase there always seems to be a charge for something. That's crap. Even helping my Uncle with the simple tax return of $30,000 income, fees upon fees upon fees. That's stupid
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Quick, easy, and you can back up and edit as necessary to ensure everything is RIGHT for the IRS
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax cost Ours was a simple return. I was disappointed we had to pay so much.
Date published: 2022-04-17
Rated 5 out of 5 by from Stress Free & Fast Thank you, TurboTax for years of helping with our taxes and improving year over year.
Date published: 2022-04-17
Rated 5 out of 5 by from Live Help is AWESOME!!! I desperately needed help with our Arizona taxes. I worked with Betty on Live Help and she was so professional and knowledgeable and we were able to get them done!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Works great and easy to use I like the way turbotax asks questions and checks for issues and helps you figure them out. Also like the way they present payment options - very easy to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax with Live is great! Turbo Tax has gotten better every year... every year the platform becomes easier and more user friendly. Spoke with Frank, a Turbo Tax expert, and he was very awesome. Kind and knowledgeable. Fast response too!!! Recommend!!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1068
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbo Tax Easy to use and will be using this system once again next year
Date published: 2022-04-17
Rated 3 out of 5 by from Pricing Needs To Be More Clear Overall I like the software. What needs to be improved is the pricing and how it is communicated. I thought I was signing up for the Deluxe ($49), however it signed me up for the Deluxe Live ($119). The difference is the Deluxe you have the download the software and the Live is Online. H&R Block you can do all your taxes online for the $49 price. I had to call in to the support desk and they told me I would have to clear and restart my tax return to get the $49 price and download the software. Poor user experience. Next year I'll just go with HR Block like I have for all the other years.
Date published: 2022-04-17
Rated 3 out of 5 by from To expensive We do all the work and have to pay so much. And if you need help you have to pay. I us to tell people about turbo tax but I don't anymore.
Date published: 2022-04-17
Rated 1 out of 5 by from overcharging Your free tax software appears to never be free. Even with a deluxe purchase there always seems to be a charge for something. That's crap. Even helping my Uncle with the simple tax return of $30,000 income, fees upon fees upon fees. That's stupid
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Quick, easy, and you can back up and edit as necessary to ensure everything is RIGHT for the IRS
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax cost Ours was a simple return. I was disappointed we had to pay so much.
Date published: 2022-04-17
Rated 5 out of 5 by from Stress Free & Fast Thank you, TurboTax for years of helping with our taxes and improving year over year.
Date published: 2022-04-17
Rated 5 out of 5 by from Live Help is AWESOME!!! I desperately needed help with our Arizona taxes. I worked with Betty on Live Help and she was so professional and knowledgeable and we were able to get them done!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Works great and easy to use I like the way turbotax asks questions and checks for issues and helps you figure them out. Also like the way they present payment options - very easy to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax with Live is great! Turbo Tax has gotten better every year... every year the platform becomes easier and more user friendly. Spoke with Frank, a Turbo Tax expert, and he was very awesome. Kind and knowledgeable. Fast response too!!! Recommend!!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1068