TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is quick, easy, and accurate Since the first time I used TurboTax several years ago ago it has always been easy and effective to use. Each year has seen improvements and its great knowing that excellent service must be a cornerstone to their mindset. This perspective is based on the fact that the tax prep software is consistently updated in order to rapidly accommodate any changes that are occurring routinely in order to be as up to date as possible
Date published: 2021-10-06
Rated 5 out of 5 by from Great Turbo Tax TurboTax was easy to use. Great product. Must invest into
Date published: 2021-10-06
Rated 5 out of 5 by from Great experience Easy to use and useful to get my return done correctly.
Date published: 2021-10-06
Rated 5 out of 5 by from AWESOME GREAT AND EASY TO USE!! Price is great. Although i do not like the fact that it forced me to upgrade
Date published: 2021-10-06
Rated 5 out of 5 by from Wow. I did it on my cellphone without needing my laptop. It was easy to walk through
Date published: 2021-10-06
Rated 5 out of 5 by from TurboTax Live is worth every penny! I'm one of those people who wants to know WHY. The reps were very patient and had explanations I could easily understand. My tax situation was complicated (to me), and I'm very satisfied with this service.
Date published: 2021-10-05
Rated 5 out of 5 by from Very Good Very good even thought due to having to delay in getting this filed due to health issues.
Date published: 2021-10-05
Rated 1 out of 5 by from Turbo Tax State had a glitch for Virginia efiling This year VA state had a glitch which would not allow me to file my state taxes electronically. After spending more than 15 hours with various Turbo Tax techs I finally got Bobbie on the line who after more than 2 hours finally figured out a workaround the system to allow me to efile VA. This has been a very painful experience. Have been using Turbo Tax for many years but this was the first year that i have had this issue. Very frustrating.
Date published: 2021-10-05
Rated 2 out of 5 by from Terrible I've been using it for years. It never is able to transfer over old personal data. This year, it said that it didn't even recognize my email or that I filed a 2019 1040 with them, EVEN THOUGH THEY EMAILED ME TO NOTIFY ME THAT IT WAS TIME TO FILE FOR 2020! The info that they ask for is excessive and intrusive (such as on this page). They try to lock you into buying additional products and it take a long time to go back to reverse what you may have chosen to do. I could have done my return myself in half the time. I'll look for a new company next year.
Date published: 2021-10-05
Rated 5 out of 5 by from Easy Progam The program was easy to use and helped me maximize my refund
Date published: 2021-10-05
All TurboTax® Offerings Reviews - Page 1061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is quick, easy, and accurate Since the first time I used TurboTax several years ago ago it has always been easy and effective to use. Each year has seen improvements and its great knowing that excellent service must be a cornerstone to their mindset. This perspective is based on the fact that the tax prep software is consistently updated in order to rapidly accommodate any changes that are occurring routinely in order to be as up to date as possible
Date published: 2021-10-06
Rated 5 out of 5 by from Great Turbo Tax TurboTax was easy to use. Great product. Must invest into
Date published: 2021-10-06
Rated 5 out of 5 by from Great experience Easy to use and useful to get my return done correctly.
Date published: 2021-10-06
Rated 5 out of 5 by from AWESOME GREAT AND EASY TO USE!! Price is great. Although i do not like the fact that it forced me to upgrade
Date published: 2021-10-06
Rated 5 out of 5 by from Wow. I did it on my cellphone without needing my laptop. It was easy to walk through
Date published: 2021-10-06
Rated 5 out of 5 by from TurboTax Live is worth every penny! I'm one of those people who wants to know WHY. The reps were very patient and had explanations I could easily understand. My tax situation was complicated (to me), and I'm very satisfied with this service.
Date published: 2021-10-05
Rated 5 out of 5 by from Very Good Very good even thought due to having to delay in getting this filed due to health issues.
Date published: 2021-10-05
Rated 1 out of 5 by from Turbo Tax State had a glitch for Virginia efiling This year VA state had a glitch which would not allow me to file my state taxes electronically. After spending more than 15 hours with various Turbo Tax techs I finally got Bobbie on the line who after more than 2 hours finally figured out a workaround the system to allow me to efile VA. This has been a very painful experience. Have been using Turbo Tax for many years but this was the first year that i have had this issue. Very frustrating.
Date published: 2021-10-05
Rated 2 out of 5 by from Terrible I've been using it for years. It never is able to transfer over old personal data. This year, it said that it didn't even recognize my email or that I filed a 2019 1040 with them, EVEN THOUGH THEY EMAILED ME TO NOTIFY ME THAT IT WAS TIME TO FILE FOR 2020! The info that they ask for is excessive and intrusive (such as on this page). They try to lock you into buying additional products and it take a long time to go back to reverse what you may have chosen to do. I could have done my return myself in half the time. I'll look for a new company next year.
Date published: 2021-10-05
Rated 5 out of 5 by from Easy Progam The program was easy to use and helped me maximize my refund
Date published: 2021-10-05
All TurboTax® Offerings Reviews - Page 1061