TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Stop the Selling Turbo Tax is great when it just does the taxes. However, the constant selling of its products or partner companies is annoying and too aggressive. The constant pop ups to add this or that and often appearing to give you no choice but to add is misleading. After 12 years doing Turbo Tax, I'm thinking of changing to another tool.
Date published: 2021-05-15
Rated 4 out of 5 by from Patient and Dedicated Customer Service Download was initially a challenge. I think because I already had an online account. Customer service rep patiently helped me, and download was resent to appear on my established account. After that, most of the process went well for a first timer.
Date published: 2021-05-15
Rated 2 out of 5 by from State of VA needs work State of VA is inadequate. It seems like State is an afterthought.
Date published: 2021-05-15
Rated 5 out of 5 by from 2020 was rough. Threw the pandemic and losing a couple jobs I ended up working as an independent contractor, which I knew would be terrible during tax time, but I sucked it up and actually paid for them to do it for me. It was an incredible experience! Super friendly and understanding people.
Date published: 2021-05-15
Rated 4 out of 5 by from easy step by step instructions easy to follow to file your personal taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Love it, show income level where tax rate step up! Ease of use. Could be better if you show where income tax breaks before jump into the next tax level.
Date published: 2021-05-15
Rated 5 out of 5 by from The best Turbo Tax is incredibly easy to use and has always gotten me the best return possible.
Date published: 2021-05-15
Rated 5 out of 5 by from Great job Great listener helpful information staying on the phone with a Rep that give very easy and helpful instructions
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax makes taxes easy Turbotax's step by step completion process makes it easy to do and file taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is easy to use. Did not use a live expert this time. It was easy to navigate.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1058
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Stop the Selling Turbo Tax is great when it just does the taxes. However, the constant selling of its products or partner companies is annoying and too aggressive. The constant pop ups to add this or that and often appearing to give you no choice but to add is misleading. After 12 years doing Turbo Tax, I'm thinking of changing to another tool.
Date published: 2021-05-15
Rated 4 out of 5 by from Patient and Dedicated Customer Service Download was initially a challenge. I think because I already had an online account. Customer service rep patiently helped me, and download was resent to appear on my established account. After that, most of the process went well for a first timer.
Date published: 2021-05-15
Rated 2 out of 5 by from State of VA needs work State of VA is inadequate. It seems like State is an afterthought.
Date published: 2021-05-15
Rated 5 out of 5 by from 2020 was rough. Threw the pandemic and losing a couple jobs I ended up working as an independent contractor, which I knew would be terrible during tax time, but I sucked it up and actually paid for them to do it for me. It was an incredible experience! Super friendly and understanding people.
Date published: 2021-05-15
Rated 4 out of 5 by from easy step by step instructions easy to follow to file your personal taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Love it, show income level where tax rate step up! Ease of use. Could be better if you show where income tax breaks before jump into the next tax level.
Date published: 2021-05-15
Rated 5 out of 5 by from The best Turbo Tax is incredibly easy to use and has always gotten me the best return possible.
Date published: 2021-05-15
Rated 5 out of 5 by from Great job Great listener helpful information staying on the phone with a Rep that give very easy and helpful instructions
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax makes taxes easy Turbotax's step by step completion process makes it easy to do and file taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is easy to use. Did not use a live expert this time. It was easy to navigate.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1058