TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Great tax software User friendly. Only issue is the depreciation for residential investment properties which did offer an option for an accelerated depreciation option that comes with Turbotax purchased from a store.
Date published: 2021-05-15
Rated 2 out of 5 by from Absurdly hard to run on Mac, grateful for Twitter After years of running TT without problems--and being rather pleased with it vis-a-vis clergy tax idiosyncrasies, this year I spent untold hours trying to get the download version to stay stable enough to work on on my MacBook Pro. After it freezing, vanishing, and then being completely unable to open, time and again, I finally tweeted TurboTax support AND MacBook support, and finally figured out I'd need to create a new admin-level user profile and then run the program from there. What a hassle. Intuit is not a start-up brand, and a skeptic would wonder whether there's a de facto attempt to make it less easy NOT to use the online platform instead.
Date published: 2021-05-15
Rated 5 out of 5 by from Go-to for many year! I've been using Turbo Tax for many years. It's always fast and easy and I love that my info transfers year to year!
Date published: 2021-05-15
Rated 4 out of 5 by from Yes This was easy to use. I don't there be a character minimum for my review. Changed to 4 stars because that's doing too much.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is great and easy and reliable Turbo tax was very easy to use and causes no stress
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Excellence! Absolutely the easiest way to file - easy to understand, even for a lunkhead like me! :) Very organized, easy to correct errors initially made, and an amazing resource.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is my way to file my taxes! Turbo Tax works for me every year when it comes to filing my taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax format seemed to have changed this year Had problems with some K-1 entries. Finally completed everything after reviewing the form from beginning to end to find how to enter a necessary description.
Date published: 2021-05-15
Rated 2 out of 5 by from Expensive and not really helpful Most of the filing can be done without using a tax professional. I chose to use the tax professional to file 2020’s taxes due to all of the unemployment issues as well as the tax changes that were made. In short, they essentially just skimmed over what I submitted and confirmed that what I had submitted was correct. That thirty second “briefing” ended up costing me most of my return to pay for the fees from TurboTax. I’m complacent simply for the fact that I needed to get my taxes filed; however, I will not be returning to TurboTax to file 2021’s taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from easy to use it was easy to use and explained step by step instructions
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great tax software User friendly. Only issue is the depreciation for residential investment properties which did offer an option for an accelerated depreciation option that comes with Turbotax purchased from a store.
Date published: 2021-05-15
Rated 2 out of 5 by from Absurdly hard to run on Mac, grateful for Twitter After years of running TT without problems--and being rather pleased with it vis-a-vis clergy tax idiosyncrasies, this year I spent untold hours trying to get the download version to stay stable enough to work on on my MacBook Pro. After it freezing, vanishing, and then being completely unable to open, time and again, I finally tweeted TurboTax support AND MacBook support, and finally figured out I'd need to create a new admin-level user profile and then run the program from there. What a hassle. Intuit is not a start-up brand, and a skeptic would wonder whether there's a de facto attempt to make it less easy NOT to use the online platform instead.
Date published: 2021-05-15
Rated 5 out of 5 by from Go-to for many year! I've been using Turbo Tax for many years. It's always fast and easy and I love that my info transfers year to year!
Date published: 2021-05-15
Rated 4 out of 5 by from Yes This was easy to use. I don't there be a character minimum for my review. Changed to 4 stars because that's doing too much.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is great and easy and reliable Turbo tax was very easy to use and causes no stress
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Excellence! Absolutely the easiest way to file - easy to understand, even for a lunkhead like me! :) Very organized, easy to correct errors initially made, and an amazing resource.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is my way to file my taxes! Turbo Tax works for me every year when it comes to filing my taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax format seemed to have changed this year Had problems with some K-1 entries. Finally completed everything after reviewing the form from beginning to end to find how to enter a necessary description.
Date published: 2021-05-15
Rated 2 out of 5 by from Expensive and not really helpful Most of the filing can be done without using a tax professional. I chose to use the tax professional to file 2020’s taxes due to all of the unemployment issues as well as the tax changes that were made. In short, they essentially just skimmed over what I submitted and confirmed that what I had submitted was correct. That thirty second “briefing” ended up costing me most of my return to pay for the fees from TurboTax. I’m complacent simply for the fact that I needed to get my taxes filed; however, I will not be returning to TurboTax to file 2021’s taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from easy to use it was easy to use and explained step by step instructions
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1046