TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax really helped me out! I had to amend my 2020 tax return and I dreaded doing it. Thankfully TurboTax helped me a ton throughout the entire process. I don't think I would've filed if it wasn't for Turbotax. Thanks turbotax
Date published: 2021-07-22
Rated 1 out of 5 by from Problems with property tax returns And why are you still updating this program 3 months after the filing deadline? I have used TurboTax for many years. Next year is Questionable????
Date published: 2021-07-22
Rated 4 out of 5 by from Turbo Tax is good... I love Turbo Tax, but i wish sometimes I could talk to you all verbally. The computer does not always answer my questions straight away. I thought I would not make mistakes, I am a smart person, but I still make mistakes.
Date published: 2021-07-22
Rated 4 out of 5 by from Get the job done and not have to sweat I had to file end of life tax returns, which due to covid and court delays, were over a year late, but I needed to wrap up this mess. Though the cost of the tax sw was a sizeable chunk of the return, it just had to be done and no other easy way to do it. Just less to pay for headstone. You can't file late tax returns without buying it so life keeps cranking one on you. Got through it.
Date published: 2021-07-22
Rated 5 out of 5 by from Turbo tax is really helpful and good to learn I had an awesome experience I’ve always backed out in doing them and trough turbo tax I was able to understand what I was doing
Date published: 2021-07-22
Rated 4 out of 5 by from Unable to merge update with Turbo Tax Delux My first time with updates problem and with turbotax
Date published: 2021-07-22
Rated 5 out of 5 by from Smooth Process It was great and easy to understand it didn't take long either
Date published: 2021-07-22
Rated 5 out of 5 by from Turbo Tax will be my go to Tax filer going forward I have always been intimidated by Turbo Tax in the past. But after filing my 2020 taxes, I am ready to use Turbo Tax going forward. It is soooo much easier!! Thank you!
Date published: 2021-07-22
Rated 5 out of 5 by from Exceptional experience Linda did an awesome job! Very quickly as well because I have a bit of a complicated tax filing as well.
Date published: 2021-07-22
Rated 4 out of 5 by from Voice recognition is no good I have been using Turbo Tax for years. This is the first time I hit a brick wall trying to pay for State Filing. I could not sign into my Turbo Tax account since the system did not recognize me. I had to call for support and I went around the circle with your "Voice Recognition Software" since it could not understand what I said even when I spelled it. Finally Michelle came on the line and she was very patient with me (at that time I was mad) and walked me through to correct the problems.. Thanks a lot Michelle.
Date published: 2021-07-22
All TurboTax® Offerings Reviews - Page 105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax really helped me out! I had to amend my 2020 tax return and I dreaded doing it. Thankfully TurboTax helped me a ton throughout the entire process. I don't think I would've filed if it wasn't for Turbotax. Thanks turbotax
Date published: 2021-07-22
Rated 1 out of 5 by from Problems with property tax returns And why are you still updating this program 3 months after the filing deadline? I have used TurboTax for many years. Next year is Questionable????
Date published: 2021-07-22
Rated 4 out of 5 by from Turbo Tax is good... I love Turbo Tax, but i wish sometimes I could talk to you all verbally. The computer does not always answer my questions straight away. I thought I would not make mistakes, I am a smart person, but I still make mistakes.
Date published: 2021-07-22
Rated 4 out of 5 by from Get the job done and not have to sweat I had to file end of life tax returns, which due to covid and court delays, were over a year late, but I needed to wrap up this mess. Though the cost of the tax sw was a sizeable chunk of the return, it just had to be done and no other easy way to do it. Just less to pay for headstone. You can't file late tax returns without buying it so life keeps cranking one on you. Got through it.
Date published: 2021-07-22
Rated 5 out of 5 by from Turbo tax is really helpful and good to learn I had an awesome experience I’ve always backed out in doing them and trough turbo tax I was able to understand what I was doing
Date published: 2021-07-22
Rated 4 out of 5 by from Unable to merge update with Turbo Tax Delux My first time with updates problem and with turbotax
Date published: 2021-07-22
Rated 5 out of 5 by from Smooth Process It was great and easy to understand it didn't take long either
Date published: 2021-07-22
Rated 5 out of 5 by from Turbo Tax will be my go to Tax filer going forward I have always been intimidated by Turbo Tax in the past. But after filing my 2020 taxes, I am ready to use Turbo Tax going forward. It is soooo much easier!! Thank you!
Date published: 2021-07-22
Rated 5 out of 5 by from Exceptional experience Linda did an awesome job! Very quickly as well because I have a bit of a complicated tax filing as well.
Date published: 2021-07-22
Rated 4 out of 5 by from Voice recognition is no good I have been using Turbo Tax for years. This is the first time I hit a brick wall trying to pay for State Filing. I could not sign into my Turbo Tax account since the system did not recognize me. I had to call for support and I went around the circle with your "Voice Recognition Software" since it could not understand what I said even when I spelled it. Finally Michelle came on the line and she was very patient with me (at that time I was mad) and walked me through to correct the problems.. Thanks a lot Michelle.
Date published: 2021-07-22
All TurboTax® Offerings Reviews - Page 105