TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Truly finds every deduction The live chat worked perfectly for quick questions.
Date published: 2021-02-22
Rated 3 out of 5 by from 5/10 Every year it gets more and more expensive and they don't even give me the option for the free filing anymore.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is very helpful and easy to use. Keep up the good work on helping people file their tax conveniently.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes doing my own taxes painless Thanks for the making the process efficient and easy. See you in 1 year Turbo Tax.
Date published: 2021-02-22
Rated 4 out of 5 by from Pretty good with a couple snags The service is Good. The whole thing is pretty simple, but they need to learn to take no for an answer on upgrades. You asked and told me what you had to offer. I answered. Nothing changed that. You don't need to ask 2 more times, I'm already paying $150 and interruptions to ask for more 3 times doesn't make this pleasant. Also read the fine print every time. "this is Super Convenient" will have a fee mentioned in a smaller font, and a color strangely similar to the background. That feels super gross and slimy. The product is Really good which is why I put up with that, but put up with it, you must.
Date published: 2021-02-22
Rated 4 out of 5 by from TT could be better I had several problems this year. In the Review section, TT would not let me get past certain questions and kept asking for the smae numbers over and over again. I had to get help from a TT specialist, who solved the problem after several tries. Then, my return was rejected by the Feds becasue I had not answered all the questions about the Foreign Tax Credit. If I missed any, that's the fault of TT for not telling me. Finally, and I told you this last year but you ignored my recommendation, TT is very hard to read on my computer screen. The font used is way too small and fine; it almost disappears on my monitor. It would cost you nothing to use a bigger, bolder font and would help everybody, especially older guys like me.
Date published: 2021-02-22
Rated 5 out of 5 by from I love TurboTax It is a very easy, user friendly site. It offers helpful hints and you don't have to be a computer wiz to navigate it
Date published: 2021-02-22
Rated 5 out of 5 by from Easy,Easy,Easy It took a total of a 1/2 hour- The program asked all the correct questions which made this very easy
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and efficient! Turbo Tax makes it easy to login, save your info and complete your tax returns in a timely manner. It's usually overwhelming to complete the forms on your own but TurboTax has helpful hints along the way to make sure you are filing correctly.
Date published: 2021-02-22
Rated 5 out of 5 by from I Love Turbo Tax I'm 76 years old and Turbo Tax makes it so easy to enter my information and E-File without having to leave my house.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1036
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Truly finds every deduction The live chat worked perfectly for quick questions.
Date published: 2021-02-22
Rated 3 out of 5 by from 5/10 Every year it gets more and more expensive and they don't even give me the option for the free filing anymore.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is very helpful and easy to use. Keep up the good work on helping people file their tax conveniently.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes doing my own taxes painless Thanks for the making the process efficient and easy. See you in 1 year Turbo Tax.
Date published: 2021-02-22
Rated 4 out of 5 by from Pretty good with a couple snags The service is Good. The whole thing is pretty simple, but they need to learn to take no for an answer on upgrades. You asked and told me what you had to offer. I answered. Nothing changed that. You don't need to ask 2 more times, I'm already paying $150 and interruptions to ask for more 3 times doesn't make this pleasant. Also read the fine print every time. "this is Super Convenient" will have a fee mentioned in a smaller font, and a color strangely similar to the background. That feels super gross and slimy. The product is Really good which is why I put up with that, but put up with it, you must.
Date published: 2021-02-22
Rated 4 out of 5 by from TT could be better I had several problems this year. In the Review section, TT would not let me get past certain questions and kept asking for the smae numbers over and over again. I had to get help from a TT specialist, who solved the problem after several tries. Then, my return was rejected by the Feds becasue I had not answered all the questions about the Foreign Tax Credit. If I missed any, that's the fault of TT for not telling me. Finally, and I told you this last year but you ignored my recommendation, TT is very hard to read on my computer screen. The font used is way too small and fine; it almost disappears on my monitor. It would cost you nothing to use a bigger, bolder font and would help everybody, especially older guys like me.
Date published: 2021-02-22
Rated 5 out of 5 by from I love TurboTax It is a very easy, user friendly site. It offers helpful hints and you don't have to be a computer wiz to navigate it
Date published: 2021-02-22
Rated 5 out of 5 by from Easy,Easy,Easy It took a total of a 1/2 hour- The program asked all the correct questions which made this very easy
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and efficient! Turbo Tax makes it easy to login, save your info and complete your tax returns in a timely manner. It's usually overwhelming to complete the forms on your own but TurboTax has helpful hints along the way to make sure you are filing correctly.
Date published: 2021-02-22
Rated 5 out of 5 by from I Love Turbo Tax I'm 76 years old and Turbo Tax makes it so easy to enter my information and E-File without having to leave my house.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1036