TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from nice job I had several on line advisors. If memory serves they were patricia, cynthia, and a very slick lad who was a navy wife to a guy who served on destroyers, and whose name I absolutely do not recall. Very patient with a nervous and talkative old man--75--who is also dyslexic and hates web pages. You probably know who the last one is, she lived with her hubby on Pearl Harbor. Please ask around to give her her accolade!
Date published: 2021-05-15
Rated 5 out of 5 by from I love TURBOTAX EVERY agent we spoke to helped us with every question we had... THANKS
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is Buggy! The 2019 version deleted my return when it performed an update. This is a well known problem. In 2020, when I tried to re-enter my data for 2019, it performed another update, then asked for a serial number. Wow. This year, I have been asked to input a serial number three times, always after an update. Fortunately, I had the number in an email. I no longer had the email from 2019, so I couldn't even re-input the data.
Date published: 2021-05-15
Rated 5 out of 5 by from Thank You Louis!! Thanks for helping me file, you were great Louis. Will do Turbo Tax again next year, easy & fast.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax filing made simple Instructions are very clear, easy to follow. No complicated steps involved. The answers to questions are very helpful. I had one issue though, it didn't accept the charitable cash donation. Even thought it was a small amount I was asked to review as it was too big. It was under$100, Is this too large. So I typed 0.00 and worked.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax was impressive Steve, Turbo Tax expert, was exceptional with his knowledge & experience. He made my tax filing, a more pleasant experience.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is Awesome It was quick and easy to follow. I would recommend this to anyone.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent having been using Tubio Tax for many years. It's so easy to use and I will definitely use it again next year.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Ease Great Program...very easy to use. I have used Turbotax for decades!
Date published: 2021-05-15
Rated 4 out of 5 by from Glitch with the charitable contribution. Everything was fine, except for glitch. Although up to $300 of charitable contribution could be report despite taking the standard deduction, the software would allow reporting of any amount. In order to efile, I ended up deleting all charitable contribution info. Annoying.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from nice job I had several on line advisors. If memory serves they were patricia, cynthia, and a very slick lad who was a navy wife to a guy who served on destroyers, and whose name I absolutely do not recall. Very patient with a nervous and talkative old man--75--who is also dyslexic and hates web pages. You probably know who the last one is, she lived with her hubby on Pearl Harbor. Please ask around to give her her accolade!
Date published: 2021-05-15
Rated 5 out of 5 by from I love TURBOTAX EVERY agent we spoke to helped us with every question we had... THANKS
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is Buggy! The 2019 version deleted my return when it performed an update. This is a well known problem. In 2020, when I tried to re-enter my data for 2019, it performed another update, then asked for a serial number. Wow. This year, I have been asked to input a serial number three times, always after an update. Fortunately, I had the number in an email. I no longer had the email from 2019, so I couldn't even re-input the data.
Date published: 2021-05-15
Rated 5 out of 5 by from Thank You Louis!! Thanks for helping me file, you were great Louis. Will do Turbo Tax again next year, easy & fast.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax filing made simple Instructions are very clear, easy to follow. No complicated steps involved. The answers to questions are very helpful. I had one issue though, it didn't accept the charitable cash donation. Even thought it was a small amount I was asked to review as it was too big. It was under$100, Is this too large. So I typed 0.00 and worked.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax was impressive Steve, Turbo Tax expert, was exceptional with his knowledge & experience. He made my tax filing, a more pleasant experience.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is Awesome It was quick and easy to follow. I would recommend this to anyone.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent having been using Tubio Tax for many years. It's so easy to use and I will definitely use it again next year.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Ease Great Program...very easy to use. I have used Turbotax for decades!
Date published: 2021-05-15
Rated 4 out of 5 by from Glitch with the charitable contribution. Everything was fine, except for glitch. Although up to $300 of charitable contribution could be report despite taking the standard deduction, the software would allow reporting of any amount. In order to efile, I ended up deleting all charitable contribution info. Annoying.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1028