TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Reliable and efficient When I had questions, on line help was fast and expedient.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome The lady was very helpful and very knowledgeable, courteous.
Date published: 2021-05-16
Rated 5 out of 5 by from The easiest most effective method to file This is my 7th year filing with turbo tax and I’m amazed at the fact that it only gets easier. Truly, the best way to file. AND I have peace of mind!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax 2020 Turbo Tax is efficient and very easy to use and understand.
Date published: 2021-05-16
Rated 5 out of 5 by from Super easy It's very easy to use, nice features for importing details from prior year and with drag and drop to add in your W-2 and other tax documents. This pre-populates the fields and you just review to confirm them. I did have one question I couldn't resolve by searching in the self-help so I did the live chat. I had a short wait of a couple minutes (day before filing deadline) and he answered it pretty quickly.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is helpful - explanations are useful Turbo Tax did not pull in all the data from my financial (TD Ameritrade) institutions Codes no picked up Rental property depreciation calculation forces use of 27.5 Prior to Turbo used 30 year. System should also manual entry
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Experience Was very easy to get my taxes done. Will always use Turbo Tax.
Date published: 2021-05-16
Rated 1 out of 5 by from Was shown it was free but ended up paying $100 ??? If it was supposed to be free it shouldnt have cost me $100.00. For a simple return
Date published: 2021-05-16
Rated 5 out of 5 by from Great help Walked me thru step by step. Great help. Wonderful
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax Confusing! I felt it repeated aIot. I had to do a Upgrade version and pay extra and not sure the reasoning but was at deadline to finish so I agreed. My taxes are pretty simple and basic I thought the service was free. So kinda upset over it all
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1021
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Reliable and efficient When I had questions, on line help was fast and expedient.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome The lady was very helpful and very knowledgeable, courteous.
Date published: 2021-05-16
Rated 5 out of 5 by from The easiest most effective method to file This is my 7th year filing with turbo tax and I’m amazed at the fact that it only gets easier. Truly, the best way to file. AND I have peace of mind!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax 2020 Turbo Tax is efficient and very easy to use and understand.
Date published: 2021-05-16
Rated 5 out of 5 by from Super easy It's very easy to use, nice features for importing details from prior year and with drag and drop to add in your W-2 and other tax documents. This pre-populates the fields and you just review to confirm them. I did have one question I couldn't resolve by searching in the self-help so I did the live chat. I had a short wait of a couple minutes (day before filing deadline) and he answered it pretty quickly.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is helpful - explanations are useful Turbo Tax did not pull in all the data from my financial (TD Ameritrade) institutions Codes no picked up Rental property depreciation calculation forces use of 27.5 Prior to Turbo used 30 year. System should also manual entry
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Experience Was very easy to get my taxes done. Will always use Turbo Tax.
Date published: 2021-05-16
Rated 1 out of 5 by from Was shown it was free but ended up paying $100 ??? If it was supposed to be free it shouldnt have cost me $100.00. For a simple return
Date published: 2021-05-16
Rated 5 out of 5 by from Great help Walked me thru step by step. Great help. Wonderful
Date published: 2021-05-16
Rated 3 out of 5 by from TurboTax Confusing! I felt it repeated aIot. I had to do a Upgrade version and pay extra and not sure the reasoning but was at deadline to finish so I agreed. My taxes are pretty simple and basic I thought the service was free. So kinda upset over it all
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1021