TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbotax makes me feel very confident in filing My tax expert was very thorough in their questions and recommendations. The system makes it easy to navigate, what can be, a pretty complicated process. I only wish I didn't need to log in to view my communication with my tax expert. It made it much more difficult to be prompt in my responses. I understand it is for security purposes but most of the communication between my tax expert and I wasn't sensitive information, and I would have felt comfortable corresponding over email for most of it.
Date published: 2022-05-28
Rated 5 out of 5 by from Decades of use By far the easiest way to file my taxes - ever. Including owning my own business.
Date published: 2022-05-28
Rated 3 out of 5 by from Error in Tax calculations The return required a tax credit for child care. I have no dependents - this is an error in TurboTax.
Date published: 2022-05-28
Rated 1 out of 5 by from Dropped by one preparer and passed off by many forced to file an extension because our account kept getting pushed to different preparers. one preparer refused to help us because he didn't like our documents and even canceled our tax prep forcing us to start from the beginning. the only saving grace was our last expert, Michelle - it took her less than 4 hours to do our taxes!
Date published: 2022-05-28
Rated 3 out of 5 by from Turbo Tax I filed with turbo tax and I was suppose to get my refund on 5/28 but I did not receive it .
Date published: 2022-05-28
Rated 5 out of 5 by from Angela was awesome! she was very pleasant and knowledgeable. will recommend!
Date published: 2022-05-28
Rated 4 out of 5 by from Great job Good job thanks////////////////////………………………………………………..
Date published: 2022-05-28
Rated 3 out of 5 by from TurboTax is Slipping I have used TurboTax for many, many years! It has always been easy and trustworthy. This year was the worst ever. So many glitches and workarounds. So many errors on forms (fields not filled out). I can't trust the product anymore.
Date published: 2022-05-28
Rated 1 out of 5 by from Poor Never again will I pay over $400 to get my taxes done. Communication was poor. Services took long to file. Never again.
Date published: 2022-05-28
Rated 1 out of 5 by from Terribly broken and misleading. Deceptive Wrong price. Poor service. Broken app. Poor support. Wasted time and money.
Date published: 2022-05-28
All TurboTax® Offerings Reviews - Page 103
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax makes me feel very confident in filing My tax expert was very thorough in their questions and recommendations. The system makes it easy to navigate, what can be, a pretty complicated process. I only wish I didn't need to log in to view my communication with my tax expert. It made it much more difficult to be prompt in my responses. I understand it is for security purposes but most of the communication between my tax expert and I wasn't sensitive information, and I would have felt comfortable corresponding over email for most of it.
Date published: 2022-05-28
Rated 5 out of 5 by from Decades of use By far the easiest way to file my taxes - ever. Including owning my own business.
Date published: 2022-05-28
Rated 3 out of 5 by from Error in Tax calculations The return required a tax credit for child care. I have no dependents - this is an error in TurboTax.
Date published: 2022-05-28
Rated 1 out of 5 by from Dropped by one preparer and passed off by many forced to file an extension because our account kept getting pushed to different preparers. one preparer refused to help us because he didn't like our documents and even canceled our tax prep forcing us to start from the beginning. the only saving grace was our last expert, Michelle - it took her less than 4 hours to do our taxes!
Date published: 2022-05-28
Rated 3 out of 5 by from Turbo Tax I filed with turbo tax and I was suppose to get my refund on 5/28 but I did not receive it .
Date published: 2022-05-28
Rated 5 out of 5 by from Angela was awesome! she was very pleasant and knowledgeable. will recommend!
Date published: 2022-05-28
Rated 4 out of 5 by from Great job Good job thanks////////////////////………………………………………………..
Date published: 2022-05-28
Rated 3 out of 5 by from TurboTax is Slipping I have used TurboTax for many, many years! It has always been easy and trustworthy. This year was the worst ever. So many glitches and workarounds. So many errors on forms (fields not filled out). I can't trust the product anymore.
Date published: 2022-05-28
Rated 1 out of 5 by from Poor Never again will I pay over $400 to get my taxes done. Communication was poor. Services took long to file. Never again.
Date published: 2022-05-28
Rated 1 out of 5 by from Terribly broken and misleading. Deceptive Wrong price. Poor service. Broken app. Poor support. Wasted time and money.
Date published: 2022-05-28
All TurboTax® Offerings Reviews - Page 103