TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Adequate Found the program more confusing than previous years. Looks like they try to simplify it, but we’re not successful.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax there when you need it I had a question that I couldn't figure out. Person on the phone troubleshoot it.
Date published: 2022-04-19
Rated 3 out of 5 by from Needs to be more seamless Although my credit union is one of the largest in the country, no direct information transfer options were available. Also too many review sections were noted with my trading account. Needs better meshing with options / trading accounts
Date published: 2022-04-19
Rated 3 out of 5 by from Challenging at first I like it, it is helpful. I don't know what more to say.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Is Wonderful It was easy to file with Turbo Tax. I had no problems filing my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by from Love it I always have a Very Good experience with Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Very simple Seemed to be easy enough and feel comfortable with app.
Date published: 2022-04-19
Rated 5 out of 5 by from I have used TurboTax since the late 90’s! Love this products….every year I have been able to do my taxes, regardless of our situation!
Date published: 2022-04-19
Rated 5 out of 5 by from Appearance is friendly, and is easy to use. Turbo Tax seemed to know what might be confusing and provided windows to explain everything that a person might not understand. The process seemed friendly and was easy for even me to use.
Date published: 2022-04-19
Rated 1 out of 5 by from The Best I've Seen, BUT Cumbersome to Use 1) to review what you have entered for one entry you must browse multiple frames when one frame could easily present all the answers 2) step-by-step did not give me an opportunity to apply my refund to my 1040-ES payment t. I was forced to go into the Form 1040 and brute force it to accept my option, and then it would not allow me to cut and paste the obvious amount. I had to key it. That option should be the default. 3) Turbo Tax suggested I might be eligible for EIC, then walked me into multiple frames w/o tell the criteria for eligibility and then decided I was not eligible. If it thought I might be eligible, why ask if I want to look and see? Cut to the chase... ask the key questions it doesn't know about my eligibility. 4) Somewhere about that time my projected refund dropped $42 and for the life of me I cannot think of any changes that were made to the data previously entered. I noticed another user with a similar issue. 5) Sometime back i suggested that the state tax handling for TN was an infinite loop. No improvement has been made. Tennessee has no income tax and no software to download. And Turbo Tax knows that. Yet we Tennesseans must watch out for the trapdoor that drops us into the loop. I would like to see a list of suggestions for improvement that TurboTax has received and is working on or has chosen not to.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1008
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Adequate Found the program more confusing than previous years. Looks like they try to simplify it, but we’re not successful.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax there when you need it I had a question that I couldn't figure out. Person on the phone troubleshoot it.
Date published: 2022-04-19
Rated 3 out of 5 by from Needs to be more seamless Although my credit union is one of the largest in the country, no direct information transfer options were available. Also too many review sections were noted with my trading account. Needs better meshing with options / trading accounts
Date published: 2022-04-19
Rated 3 out of 5 by from Challenging at first I like it, it is helpful. I don't know what more to say.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Is Wonderful It was easy to file with Turbo Tax. I had no problems filing my taxes.
Date published: 2022-04-19
Rated 4 out of 5 by from Love it I always have a Very Good experience with Turbo Tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Very simple Seemed to be easy enough and feel comfortable with app.
Date published: 2022-04-19
Rated 5 out of 5 by from I have used TurboTax since the late 90’s! Love this products….every year I have been able to do my taxes, regardless of our situation!
Date published: 2022-04-19
Rated 5 out of 5 by from Appearance is friendly, and is easy to use. Turbo Tax seemed to know what might be confusing and provided windows to explain everything that a person might not understand. The process seemed friendly and was easy for even me to use.
Date published: 2022-04-19
Rated 1 out of 5 by from The Best I've Seen, BUT Cumbersome to Use 1) to review what you have entered for one entry you must browse multiple frames when one frame could easily present all the answers 2) step-by-step did not give me an opportunity to apply my refund to my 1040-ES payment t. I was forced to go into the Form 1040 and brute force it to accept my option, and then it would not allow me to cut and paste the obvious amount. I had to key it. That option should be the default. 3) Turbo Tax suggested I might be eligible for EIC, then walked me into multiple frames w/o tell the criteria for eligibility and then decided I was not eligible. If it thought I might be eligible, why ask if I want to look and see? Cut to the chase... ask the key questions it doesn't know about my eligibility. 4) Somewhere about that time my projected refund dropped $42 and for the life of me I cannot think of any changes that were made to the data previously entered. I noticed another user with a similar issue. 5) Sometime back i suggested that the state tax handling for TN was an infinite loop. No improvement has been made. Tennessee has no income tax and no software to download. And Turbo Tax knows that. Yet we Tennesseans must watch out for the trapdoor that drops us into the loop. I would like to see a list of suggestions for improvement that TurboTax has received and is working on or has chosen not to.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1008