TURBOTAX CUSTOMER REVIEWS
TurboTax Online Reviews
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(4.6/5
| 167625 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
OCUP from
Frustration with being able to talk with someone.
Basically Rating is very good, One detail that was very annoying/time consuming was the ability to enter "Other Income". EVENTUALLY I was able to get through to a live person who pointed out that I had not chosen (and paid for) a Tax Advisor. I had to point out that I didn't need/want TAX ADVICE but help in finding how to bring up the Schedule 1 form. The person directed me to the Tools Section on the Menu and I was then able to complete my Income Section. Point is that your "1000 Robot questions and answers" will NEVER be able to cover ALL situations. Make it easier to talk with a live Person!!! Thanks.
Date published: 2022-02-14
Rated 5 out of 5 by
Melaniew01290 from
TurboTax
Always super efficient and easy to use. The only way I ever file
Date published: 2022-02-14
Rated 5 out of 5 by
55Brandi from
Love TurboTax!
I have been using TurboTax for quite a few years and will not use anything else. It is easy to use and has all the information needed to complete and file.
Date published: 2022-02-14
Rated 4 out of 5 by
DTHAPPY from
So Darn Easy
I've been using Turbo Tax for many years now. At times it is confusing and frustrating, however there is always a way to get help until everything is complete and filed. I've never had a return questioned or refused. Thank you Turbo Tax.
Date published: 2022-02-14
Rated 5 out of 5 by
Steph305 from
Turbo Tax makes filing taxes easy
I have consistently used TurboTax for several years now. They make the process of filing your taxes easy. Additionally, you have access to experts should you have any questions.
Date published: 2022-02-14
Rated 4 out of 5 by
Nik1213323234 from
Using it for years
We've used Turbo Tax for years and will continue to do so.
Date published: 2022-02-14
Rated 5 out of 5 by
1pat55 from
Great site easy to use!!!
Real easy and simlpe to use! Would recommend to anyone.
Date published: 2022-02-14
Rated 5 out of 5 by
Tyler8412 from
TurboTax was fast and easy.
My experience with TurboTax was delightful. All questions were answered & use of sight was simple.
Date published: 2022-02-14
Rated 5 out of 5 by
Charlamaine from
Easy Piecie
So smooth and easy like a summer breezey doing my taxes on turbo tax.
Date published: 2022-02-14
Rated 5 out of 5 by
Ursula49 from
Turbo tax was really a great experience
I feel that Gina was very helpful and knew what she was doing
All TurboTax® Offerings Reviews - Page 18019
Date published: 2022-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
OCUP from
Frustration with being able to talk with someone.
Basically Rating is very good, One detail that was very annoying/time consuming was the ability to enter "Other Income". EVENTUALLY I was able to get through to a live person who pointed out that I had not chosen (and paid for) a Tax Advisor. I had to point out that I didn't need/want TAX ADVICE but help in finding how to bring up the Schedule 1 form. The person directed me to the Tools Section on the Menu and I was then able to complete my Income Section. Point is that your "1000 Robot questions and answers" will NEVER be able to cover ALL situations. Make it easier to talk with a live Person!!! Thanks.
Date published: 2022-02-14
Rated 5 out of 5 by
Melaniew01290 from
TurboTax
Always super efficient and easy to use. The only way I ever file
Date published: 2022-02-14
Rated 5 out of 5 by
55Brandi from
Love TurboTax!
I have been using TurboTax for quite a few years and will not use anything else. It is easy to use and has all the information needed to complete and file.
Date published: 2022-02-14
Rated 4 out of 5 by
DTHAPPY from
So Darn Easy
I've been using Turbo Tax for many years now. At times it is confusing and frustrating, however there is always a way to get help until everything is complete and filed. I've never had a return questioned or refused. Thank you Turbo Tax.
Date published: 2022-02-14
Rated 5 out of 5 by
Steph305 from
Turbo Tax makes filing taxes easy
I have consistently used TurboTax for several years now. They make the process of filing your taxes easy. Additionally, you have access to experts should you have any questions.
Date published: 2022-02-14
Rated 4 out of 5 by
Nik1213323234 from
Using it for years
We've used Turbo Tax for years and will continue to do so.
Date published: 2022-02-14
Rated 5 out of 5 by
1pat55 from
Great site easy to use!!!
Real easy and simlpe to use! Would recommend to anyone.
Date published: 2022-02-14
Rated 5 out of 5 by
Tyler8412 from
TurboTax was fast and easy.
My experience with TurboTax was delightful. All questions were answered & use of sight was simple.
Date published: 2022-02-14
Rated 5 out of 5 by
Charlamaine from
Easy Piecie
So smooth and easy like a summer breezey doing my taxes on turbo tax.
Date published: 2022-02-14
Rated 5 out of 5 by
Ursula49 from
Turbo tax was really a great experience
I feel that Gina was very helpful and knew what she was doing
All TurboTax® Offerings Reviews - Page 18019
Date published: 2022-02-14