TURBOTAX CUSTOMER REVIEWS

TurboTax Online Reviews

Read unbiased reviews from real TurboTax customers. File your own taxes with confidence
and get your maximum refund, guaranteed.

(4.6/5 | 167624 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo! Fast and easy!! It was quick and so easy! I'm confident everything was correct and in my best interest
Date published: 2022-02-17
Rated 5 out of 5 by from Wonderful Very fast and reliable service. I will continue to use for the foreseeable future.
Date published: 2022-02-17
Rated 5 out of 5 by from The Turbo tax process was easy Amazing!! This was first time using turbo tax and the process was easy.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax 2021 Very user friendly and comprehensive! Quick to upload external tax docs.
Date published: 2022-02-17
Rated 2 out of 5 by from Undisclosed Fees They make filing very simple and easy, but are very misleading when they say how much you will be charged for their services. When I started filing it said I would only pay $39 to file my taxes and after asking me if I wanted to upgrade multiple times and forcing me to when I had to file crypto currency as income, it ended up being $140, including the extra $39 for e-filing (which was never stated when it asked if I wanted to e-file or mail in my return). Overall the tool is useful and easy, but its pretty ridiculous that they make it seem like it will be so cheap to do. Just be upfront about how much you are going to charge me to file so I don't have to decide halfway through filing that I would rather use someone else.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax made me a lot of money Turbo tax was super easy to use, and got me a huge return.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is great I have used Turbo Tax for many years. It's very easy to use and understand. The online help is handy too.
Date published: 2022-02-17
Rated 4 out of 5 by from great way to have taxes done I just wish we could have gotten to standard deductions directly instead of going through all possible deductions when you know that is the one to use.
Date published: 2022-02-17
Rated 4 out of 5 by from Ratings Have been using TurboTax for years. I still have my questions. I have received a bigger tax refund from other places. However, at the end of the day TurboTax has always been compatible with getting a higher tax refund and or not having to pay the IRS. That part as a person the individual(s) Have to do their part entering the accurate data for TurboTax to help you.
Date published: 2022-02-17
Rated 3 out of 5 by from expensive we are maximizing for our return, the software helps but you took advantage of it for your gains.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 17905
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo! Fast and easy!! It was quick and so easy! I'm confident everything was correct and in my best interest
Date published: 2022-02-17
Rated 5 out of 5 by from Wonderful Very fast and reliable service. I will continue to use for the foreseeable future.
Date published: 2022-02-17
Rated 5 out of 5 by from The Turbo tax process was easy Amazing!! This was first time using turbo tax and the process was easy.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax 2021 Very user friendly and comprehensive! Quick to upload external tax docs.
Date published: 2022-02-17
Rated 2 out of 5 by from Undisclosed Fees They make filing very simple and easy, but are very misleading when they say how much you will be charged for their services. When I started filing it said I would only pay $39 to file my taxes and after asking me if I wanted to upgrade multiple times and forcing me to when I had to file crypto currency as income, it ended up being $140, including the extra $39 for e-filing (which was never stated when it asked if I wanted to e-file or mail in my return). Overall the tool is useful and easy, but its pretty ridiculous that they make it seem like it will be so cheap to do. Just be upfront about how much you are going to charge me to file so I don't have to decide halfway through filing that I would rather use someone else.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo tax made me a lot of money Turbo tax was super easy to use, and got me a huge return.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is great I have used Turbo Tax for many years. It's very easy to use and understand. The online help is handy too.
Date published: 2022-02-17
Rated 4 out of 5 by from great way to have taxes done I just wish we could have gotten to standard deductions directly instead of going through all possible deductions when you know that is the one to use.
Date published: 2022-02-17
Rated 4 out of 5 by from Ratings Have been using TurboTax for years. I still have my questions. I have received a bigger tax refund from other places. However, at the end of the day TurboTax has always been compatible with getting a higher tax refund and or not having to pay the IRS. That part as a person the individual(s) Have to do their part entering the accurate data for TurboTax to help you.
Date published: 2022-02-17
Rated 3 out of 5 by from expensive we are maximizing for our return, the software helps but you took advantage of it for your gains.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 17905