TURBOTAX CUSTOMER REVIEWS

TurboTax Online Reviews

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(4.6/5 | 167623 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Worked well as always Easy to use. No problems 0000000000000000000000000000
Date published: 2022-02-20
Rated 1 out of 5 by from Confusing It is too confusing and hard to use. I think this will be my second and last year using it. I am going back to HR-Block
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax is user friendly and easy to use I have been using Turbo Tax for so long, I remember getting the CDs delivered to my mailbox. The program is user-friendly and easy to use. They provide assistance to help clear up any questions you may have.
Date published: 2022-02-20
Rated 5 out of 5 by from Love it Been using it for a few years now, and it always seems to do it's best to support me.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax isbgreat No issue filing. Walked me through it with ease. Thanks
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is Awesome I have used TurboTax for several years and enjoy using it and will continue to use it years to come...
Date published: 2022-02-20
Rated 2 out of 5 by from Most of User Experience is good. Very frustrating issue when trying to efile my taxes at the end. I repeatedly received the message "go to myinfo and ad email address." Well there is no place for email address in the turbo tax user interface. I had to go all the way back to intuit's page were you can change you password and verify my email there before the efile would work. While the tax side of this software is great there is no technical help available at all. It is also near impossible to change the amount of services you select after you make a choice.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax was amazingly easy Turbo Tax did everything for me, explaining and walking me through the process. I literally had my taxes done while sitting on my sofa with my dogs. No stress.
Date published: 2022-02-20
Rated 5 out of 5 by from Love Turbo experience Great experience I will use again. I recommend to all my family and friends
Date published: 2022-02-20
Rated 5 out of 5 by from You Guys Rock Overall I was very pleased, I needed an answer to a question regarding The method in which I pay my taxes, I received a call in a very timely manner. The first representative was very short and ended the call very abruptly to the point I thought she disconnected the call. I called back and the second representative was the best.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 17816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Worked well as always Easy to use. No problems 0000000000000000000000000000
Date published: 2022-02-20
Rated 1 out of 5 by from Confusing It is too confusing and hard to use. I think this will be my second and last year using it. I am going back to HR-Block
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax is user friendly and easy to use I have been using Turbo Tax for so long, I remember getting the CDs delivered to my mailbox. The program is user-friendly and easy to use. They provide assistance to help clear up any questions you may have.
Date published: 2022-02-20
Rated 5 out of 5 by from Love it Been using it for a few years now, and it always seems to do it's best to support me.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax isbgreat No issue filing. Walked me through it with ease. Thanks
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is Awesome I have used TurboTax for several years and enjoy using it and will continue to use it years to come...
Date published: 2022-02-20
Rated 2 out of 5 by from Most of User Experience is good. Very frustrating issue when trying to efile my taxes at the end. I repeatedly received the message "go to myinfo and ad email address." Well there is no place for email address in the turbo tax user interface. I had to go all the way back to intuit's page were you can change you password and verify my email there before the efile would work. While the tax side of this software is great there is no technical help available at all. It is also near impossible to change the amount of services you select after you make a choice.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax was amazingly easy Turbo Tax did everything for me, explaining and walking me through the process. I literally had my taxes done while sitting on my sofa with my dogs. No stress.
Date published: 2022-02-20
Rated 5 out of 5 by from Love Turbo experience Great experience I will use again. I recommend to all my family and friends
Date published: 2022-02-20
Rated 5 out of 5 by from You Guys Rock Overall I was very pleased, I needed an answer to a question regarding The method in which I pay my taxes, I received a call in a very timely manner. The first representative was very short and ended the call very abruptly to the point I thought she disconnected the call. I called back and the second representative was the best.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 17816