TURBOTAX CUSTOMER REVIEWS
TurboTax Premier
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
retired Gus from
5 stars
clear and intuitive instructions.....great product
Date published: 2023-03-20
Rated 5 out of 5 by
Bimpys from
Awesome service. help with my tax
There is none like this service. Its professional, smart and helpful. It is just amazing.
Date published: 2023-03-20
Rated 2 out of 5 by
TMH 222 from
Terrible support for amending 2019 Tax return
Contradictory instructions on how to file an amendment... and NO 1040X was provided when I did follow the amendment process in TurboTax
Date published: 2023-03-20
Rated 5 out of 5 by
pjpop05 from
Turbo Tax is the Best
We love using Turbo Tax, it makes taxes really easy and there is always help if you don't understand something.
Date published: 2023-03-20
Rated 5 out of 5 by
EAH34 from
Awesome
Super easy and accurate, I like using TurboTax software
Date published: 2023-03-20
Rated 5 out of 5 by
ghv1 from
TurboTax is excellent and easy
I did both federal and state in a little over an hour. The program is well designed: easy, explains everything and doesn't leave any leaf unturned
Date published: 2023-03-20
Rated 2 out of 5 by
Jenm310 from
Too expensive
I use to love Turbo Tax, but after this year, I will not be coming back. I dislike how there was no transparency in the amount I was being charged until I provided my credit card and received receipt from my bank stating my account was charged $273.00. I had 0 help from an agent, because I really did not need it so I opted out of having the max coverage and still I was charged for more than half of what I got back. I will not be coming back for the 2024 tax year.
Date published: 2023-03-20
Rated 4 out of 5 by
Quietly Lit from
It's Nice Easy and bit expensive
Confusing for Self Employed especially if all your income is rideshare
Date published: 2023-03-20
Rated 5 out of 5 by
BLISSFUL PAIR from
Great Way to Do Taxes
We are even still talking to each other! Thanks for making this possible!
Date published: 2023-03-20
Rated 4 out of 5 by
Jim Toby from
Not a happy Camper.
Did not understand Turbo Tan State cover sheet. Total Tax: 11.00; Payment Due 79.00; Balance Due with Penalty/Interest 11.00. Your people, (two of them) gave different answers as to which amount should be sent in to the state. Not at all happy with Turbo Tax help.
All TurboTax® Offerings Reviews - Page 237
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
retired Gus from
5 stars
clear and intuitive instructions.....great product
Date published: 2023-03-20
Rated 5 out of 5 by
Bimpys from
Awesome service. help with my tax
There is none like this service. Its professional, smart and helpful. It is just amazing.
Date published: 2023-03-20
Rated 2 out of 5 by
TMH 222 from
Terrible support for amending 2019 Tax return
Contradictory instructions on how to file an amendment... and NO 1040X was provided when I did follow the amendment process in TurboTax
Date published: 2023-03-20
Rated 5 out of 5 by
pjpop05 from
Turbo Tax is the Best
We love using Turbo Tax, it makes taxes really easy and there is always help if you don't understand something.
Date published: 2023-03-20
Rated 5 out of 5 by
EAH34 from
Awesome
Super easy and accurate, I like using TurboTax software
Date published: 2023-03-20
Rated 5 out of 5 by
ghv1 from
TurboTax is excellent and easy
I did both federal and state in a little over an hour. The program is well designed: easy, explains everything and doesn't leave any leaf unturned
Date published: 2023-03-20
Rated 2 out of 5 by
Jenm310 from
Too expensive
I use to love Turbo Tax, but after this year, I will not be coming back. I dislike how there was no transparency in the amount I was being charged until I provided my credit card and received receipt from my bank stating my account was charged $273.00. I had 0 help from an agent, because I really did not need it so I opted out of having the max coverage and still I was charged for more than half of what I got back. I will not be coming back for the 2024 tax year.
Date published: 2023-03-20
Rated 4 out of 5 by
Quietly Lit from
It's Nice Easy and bit expensive
Confusing for Self Employed especially if all your income is rideshare
Date published: 2023-03-20
Rated 5 out of 5 by
BLISSFUL PAIR from
Great Way to Do Taxes
We are even still talking to each other! Thanks for making this possible!
Date published: 2023-03-20
Rated 4 out of 5 by
Jim Toby from
Not a happy Camper.
Did not understand Turbo Tan State cover sheet. Total Tax: 11.00; Payment Due 79.00; Balance Due with Penalty/Interest 11.00. Your people, (two of them) gave different answers as to which amount should be sent in to the state. Not at all happy with Turbo Tax help.
All TurboTax® Offerings Reviews - Page 237
Date published: 2023-03-20