TURBOTAX CUSTOMER REVIEWS
TurboTax Premier
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
bmolly from
TurboTax Free Edition is Awesome!!!
Used the Free Edition to file 16 yr old child's tax withholdings and it was easy and support team (Evelyn) was outstanding to work with. Highly recommended.
Date published: 2023-03-20
Rated 5 out of 5 by
Katie Pala from
Great quick and efficient
Quick and easy. Very easy to navigate and accuracy is amazing.
Date published: 2023-03-20
Rated 2 out of 5 by
Unimpresseduser from
Hidden fees are unethical
I made an extremely small amount of money from stocks, and Turbotax allowed me to file my entire return before informing me at the very end that I needed to upgrade to file in entirety. They quotes $120 for the upgrade, and then after taking my credit card information, charged me over $250 by including additional fees for each state. I am frustrated and discouraged by the lack of transparency and "gotcha" nature of the hiddens costs.
Date published: 2023-03-20
Rated 5 out of 5 by
EBT mama from
Love using Turbo Tax!
Quick and easy way to file! Super easy and affordable!
Date published: 2023-03-20
Rated 5 out of 5 by
Sax1977 NM from
Easy
Super easy Would recommend to anyone went fast!!!!
Date published: 2023-03-20
Rated 5 out of 5 by
Roylive2golf from
Simple, even for me
It was simple and fairly quick once I understood some simple things. I made it harder than it really was.
Date published: 2023-03-20
Rated 5 out of 5 by
rcholden from
Would not use anything else
As a long time user I can not find any reason to switch. TurboTax makes it so easy even with complicated returns due to the partnering with so many financial institutions.
Date published: 2023-03-20
Rated 5 out of 5 by
Abc123jax from
Rejected!
I was rejected on Fedrral and they fixed it for me!
Date published: 2023-03-20
Rated 1 out of 5 by
Unhappy Client 530 from
Not Satisfied
This year filing with TurboTax was more complicated then ever before. Questioned going to a specialist the whole time I was filing my taxes. Pretty sure I did something wrong and I will end up at a specialist regardless.
Date published: 2023-03-20
Rated 4 out of 5 by
Lori 82 from
Turbo Tax TY 2022
We've been Turbo Tax customers for years. This tax year's (2022) software program seemed to be more confusing/less informative than it has been in the past. That could be because our tax laws are getting too complicated for the normal Joe or Jane to file on their own. Could someone change that please?
All TurboTax® Offerings Reviews - Page 192
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
bmolly from
TurboTax Free Edition is Awesome!!!
Used the Free Edition to file 16 yr old child's tax withholdings and it was easy and support team (Evelyn) was outstanding to work with. Highly recommended.
Date published: 2023-03-20
Rated 5 out of 5 by
Katie Pala from
Great quick and efficient
Quick and easy. Very easy to navigate and accuracy is amazing.
Date published: 2023-03-20
Rated 2 out of 5 by
Unimpresseduser from
Hidden fees are unethical
I made an extremely small amount of money from stocks, and Turbotax allowed me to file my entire return before informing me at the very end that I needed to upgrade to file in entirety. They quotes $120 for the upgrade, and then after taking my credit card information, charged me over $250 by including additional fees for each state. I am frustrated and discouraged by the lack of transparency and "gotcha" nature of the hiddens costs.
Date published: 2023-03-20
Rated 5 out of 5 by
EBT mama from
Love using Turbo Tax!
Quick and easy way to file! Super easy and affordable!
Date published: 2023-03-20
Rated 5 out of 5 by
Sax1977 NM from
Easy
Super easy Would recommend to anyone went fast!!!!
Date published: 2023-03-20
Rated 5 out of 5 by
Roylive2golf from
Simple, even for me
It was simple and fairly quick once I understood some simple things. I made it harder than it really was.
Date published: 2023-03-20
Rated 5 out of 5 by
rcholden from
Would not use anything else
As a long time user I can not find any reason to switch. TurboTax makes it so easy even with complicated returns due to the partnering with so many financial institutions.
Date published: 2023-03-20
Rated 5 out of 5 by
Abc123jax from
Rejected!
I was rejected on Fedrral and they fixed it for me!
Date published: 2023-03-20
Rated 1 out of 5 by
Unhappy Client 530 from
Not Satisfied
This year filing with TurboTax was more complicated then ever before. Questioned going to a specialist the whole time I was filing my taxes. Pretty sure I did something wrong and I will end up at a specialist regardless.
Date published: 2023-03-20
Rated 4 out of 5 by
Lori 82 from
Turbo Tax TY 2022
We've been Turbo Tax customers for years. This tax year's (2022) software program seemed to be more confusing/less informative than it has been in the past. That could be because our tax laws are getting too complicated for the normal Joe or Jane to file on their own. Could someone change that please?
All TurboTax® Offerings Reviews - Page 192
Date published: 2023-03-20