TURBOTAX CUSTOMER REVIEWS
TurboTax Premier
CD/Download Reviews
Read unbiased reviews from real TurboTax Premier CD/Download customers. Import
investment info, maximize your IRA savings, and get help with employee stock plans.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Chris5932 from
I used to like TurboTax
Too many hidden fees and gimmicks. First I almost didn't realize that they charge a $39 fee to pay using the return rather than credit card. Then, after 2 hours of work, I accidentally clicked the premium button. This is a permanent button??? Only way to undo is to start all the way over. This mistake cost me $60. Yes I could start over but a quality product wouldn't make me do that.
Date published: 2023-03-19
Rated 3 out of 5 by
MIDotO from
Not as easy as last year
I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by
pasvanas from
TurboTax Makes Complicated Taxes Simple
I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
Rated 5 out of 5 by
Calpeg12 from
Wonderful
Great support and easy process. Will continue to use its services.
Date published: 2023-03-19
Rated 2 out of 5 by
boiled cabbage from
It's changed. and not for the better!
From the log in process thru the print options that don't work as advertised, Turbo Tax took a HUGE step backwards for 2022 tax returns. I was shocked at how much it deteriorated from prior years use!!! Even the submission of this review requiring a nickname?? Seriously??? WHY???
Date published: 2023-03-19
Rated 5 out of 5 by
Santa Fe Rob from
Like an old Friend
Have used Turbo Tax for years. It's like an old friend.
Date published: 2023-03-19
Rated 5 out of 5 by
Badbaby03 from
Turbo tax is on it no doubt
So helpful with every misunderstanding and always there for you when you need them to pop right in
Date published: 2023-03-19
Rated 4 out of 5 by
aoaoaoao from
hard to file
You make it next to impossible to file free federal and mail state. I ahve a problem with paying to make it easier for the state IRS.
Date published: 2023-03-19
Rated 1 out of 5 by
Marc1996 from
It's not free
I paid over $200 when it said it was free. I only agreed to it because I didn't want to have to redo everything all over again on another website. In the future, I wouldn't use TurboTax again.
Date published: 2023-03-19
Rated 5 out of 5 by
GarrettBFT from
Great for Small Business!
Fast and easy process that kept me feeling certain the whole time.
All TurboTax® Offerings Reviews - Page 170
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Chris5932 from
I used to like TurboTax
Too many hidden fees and gimmicks. First I almost didn't realize that they charge a $39 fee to pay using the return rather than credit card. Then, after 2 hours of work, I accidentally clicked the premium button. This is a permanent button??? Only way to undo is to start all the way over. This mistake cost me $60. Yes I could start over but a quality product wouldn't make me do that.
Date published: 2023-03-19
Rated 3 out of 5 by
MIDotO from
Not as easy as last year
I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by
pasvanas from
TurboTax Makes Complicated Taxes Simple
I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
Rated 5 out of 5 by
Calpeg12 from
Wonderful
Great support and easy process. Will continue to use its services.
Date published: 2023-03-19
Rated 2 out of 5 by
boiled cabbage from
It's changed. and not for the better!
From the log in process thru the print options that don't work as advertised, Turbo Tax took a HUGE step backwards for 2022 tax returns. I was shocked at how much it deteriorated from prior years use!!! Even the submission of this review requiring a nickname?? Seriously??? WHY???
Date published: 2023-03-19
Rated 5 out of 5 by
Santa Fe Rob from
Like an old Friend
Have used Turbo Tax for years. It's like an old friend.
Date published: 2023-03-19
Rated 5 out of 5 by
Badbaby03 from
Turbo tax is on it no doubt
So helpful with every misunderstanding and always there for you when you need them to pop right in
Date published: 2023-03-19
Rated 4 out of 5 by
aoaoaoao from
hard to file
You make it next to impossible to file free federal and mail state. I ahve a problem with paying to make it easier for the state IRS.
Date published: 2023-03-19
Rated 1 out of 5 by
Marc1996 from
It's not free
I paid over $200 when it said it was free. I only agreed to it because I didn't want to have to redo everything all over again on another website. In the future, I wouldn't use TurboTax again.
Date published: 2023-03-19
Rated 5 out of 5 by
GarrettBFT from
Great for Small Business!
Fast and easy process that kept me feeling certain the whole time.
All TurboTax® Offerings Reviews - Page 170
Date published: 2023-03-19