TURBOTAX CUSTOMER REVIEWS

TurboTax Premier
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Read unbiased reviews from real TurboTax Premier CD/Download customers. Import
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Rated 5 out of 5 by from Very easy! After completing our taxes, a we spoke with a TurboTax agent on the phone to review everything and he actually helped us fine more deductions and save on our taxes! Turbo Taxes made filing our taxes easy!
Date published: 2023-03-29
Rated 5 out of 5 by from Excellent product The program guides you through all tax situations and makes the process simple to understand and complete.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Great easy and on time. Awesome experience and easy.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax is a good tool I've used Turbo Tax for years. I enjoy being able to stop and pick back up where I left off.
Date published: 2023-03-29
Rated 4 out of 5 by from Well done, except. I think this is my first year using turbotax. Overall it seems to be a good system, relatively easy to understand and they provide you the resources if you need help. However, being slapped with a 30$+ fee at the end is aggravating because I choose to get my refund deducted from my federal return, to which you explain to no extent that you will get a fee at the very end of the process. This is how you lose business in my opinion.
Date published: 2023-03-29
Rated 1 out of 5 by from It Waits to Show Fees Until Late, Insane Fees The fees are not disclosed when filing until after all information is entered. 200$ for a single state filing and about 100$ in investment profits is absolutely insane; I will never use TurboTax again.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax was more difficult this time Less guidance. Had to read additional information and still was not confident I was doing it correctly.
Date published: 2023-03-29
Rated 4 out of 5 by from Effective and user friendly The good: Guided me through the process easily, the drop down menus and information available to explain various things was super useful. The bad: Nickel and dime you to upgrade your service. It wasn't clear exactly what items I needed to get together before starting the process.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy enough to use first time user, easy enough, will use it again next year
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is tremendous and helpful. Have used TurboTax for many, many years. Always very helpful.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy! After completing our taxes, a we spoke with a TurboTax agent on the phone to review everything and he actually helped us fine more deductions and save on our taxes! Turbo Taxes made filing our taxes easy!
Date published: 2023-03-29
Rated 5 out of 5 by from Excellent product The program guides you through all tax situations and makes the process simple to understand and complete.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Great easy and on time. Awesome experience and easy.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax is a good tool I've used Turbo Tax for years. I enjoy being able to stop and pick back up where I left off.
Date published: 2023-03-29
Rated 4 out of 5 by from Well done, except. I think this is my first year using turbotax. Overall it seems to be a good system, relatively easy to understand and they provide you the resources if you need help. However, being slapped with a 30$+ fee at the end is aggravating because I choose to get my refund deducted from my federal return, to which you explain to no extent that you will get a fee at the very end of the process. This is how you lose business in my opinion.
Date published: 2023-03-29
Rated 1 out of 5 by from It Waits to Show Fees Until Late, Insane Fees The fees are not disclosed when filing until after all information is entered. 200$ for a single state filing and about 100$ in investment profits is absolutely insane; I will never use TurboTax again.
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax was more difficult this time Less guidance. Had to read additional information and still was not confident I was doing it correctly.
Date published: 2023-03-29
Rated 4 out of 5 by from Effective and user friendly The good: Guided me through the process easily, the drop down menus and information available to explain various things was super useful. The bad: Nickel and dime you to upgrade your service. It wasn't clear exactly what items I needed to get together before starting the process.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy enough to use first time user, easy enough, will use it again next year
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is tremendous and helpful. Have used TurboTax for many, many years. Always very helpful.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 135