TURBOTAX CUSTOMER REVIEWS

TurboTax Home & Business
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Read unbiased reviews from real TurboTax Home & Business CD/Download customers.
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Rated 3 out of 5 by from Good unless you have any issues Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
Rated 5 out of 5 by from Was good It was awesome i would tell everyone about you guys
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax simplifies filing your taxes! The experience is thorough, yet easy to get through. It’s worth it.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax makes it so much easier! Taxes are so hard. I've been using TurboTax for many years, and I always stress about doing my taxes...which is silly, because it is very straightforward with TurboTax. I always sign up for live help...and I always use it. Definitely recommend.
Date published: 2023-03-22
Rated 4 out of 5 by from Ease of use Not as user friendly as I remember from last year.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 37
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good unless you have any issues Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by from I always use Turbo Tax I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by from great app very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 5 out of 5 by from FANTASTIC AND EASY THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by from Pretty Easy to Use and Love the Chat Option Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax 2022 I have been using Turbo Tax for many years. They are always improving their process yearly. Best feature is it saves previous information and can automatically put w-2 info in.
Date published: 2023-03-22
Rated 5 out of 5 by from Was good It was awesome i would tell everyone about you guys
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax simplifies filing your taxes! The experience is thorough, yet easy to get through. It’s worth it.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax makes it so much easier! Taxes are so hard. I've been using TurboTax for many years, and I always stress about doing my taxes...which is silly, because it is very straightforward with TurboTax. I always sign up for live help...and I always use it. Definitely recommend.
Date published: 2023-03-22
Rated 4 out of 5 by from Ease of use Not as user friendly as I remember from last year.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 37