TURBOTAX CUSTOMER REVIEWS

TurboTax Home & Business
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Read unbiased reviews from real TurboTax Home & Business CD/Download customers.
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Rated 5 out of 5 by from TurboTax is Awesome Have used Turbotax for over 20 years. Nothing can be simpler or more reliable. Very thorough and specific questions.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I worked with Danielle who was extremely helpful when I was having trouble e-filing returns.
Date published: 2023-03-20
Rated 5 out of 5 by from Been using this program for Decades! Fast, easy, and helpful! The ability to pull earlier tax returns saves lots of time typing in data, and the side-by side comparison to the previous year is very helpful in making sure we didn't forget something. The walkthrough feature is easy to understand, and the "Read More" dialog boxes really help in clearly explaining and providing further references if needed.
Date published: 2023-03-20
Rated 5 out of 5 by from Live help was great Great experience recommended to my family and friends
Date published: 2023-03-20
Rated 5 out of 5 by from It was a breeze I have been doing Turbo Tax for many years, they just keep getting better and better, easier and easier. This improvement every year makes me want to continue to return to do my taxes. This year, especially after adding a side job prove to me that I am in good hands.
Date published: 2023-03-20
Rated 1 out of 5 by from Turbotax is terrible Too many issues: e.g. offers to automatically import documents but fails, asks for questions that are not availble in my tax documents, makes me repeat the same steps over and over, unnecessary pictures and animations that don't lighten my mood at all, etc.
Date published: 2023-03-20
Rated 4 out of 5 by from Disappointing Omission Most of the wizard was straightforward and easy to use. Filing in multiple states very helpful. However, there was a side FAQ about using Form 8453 when filing electronically. The guidance never returned in the final filing sequence to explain how to do that.
Date published: 2023-03-20
Rated 5 out of 5 by from Frequent Flyer I've been using Turbo tax for at least 10 years. I've faced some tricky tax issues over this time and all were handled clearly and competently. I feel confident when I file my retrun that it has been done correctly.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is useful. I've engaged with a tax expert; the tax expert shows lots of respect and demonstrates great value in helping me file my taxes.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax, the only way to go I've been using TurboTax since 1997 and I wouldn't consider any other way to do my taxes!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 130
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome Have used Turbotax for over 20 years. Nothing can be simpler or more reliable. Very thorough and specific questions.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I worked with Danielle who was extremely helpful when I was having trouble e-filing returns.
Date published: 2023-03-20
Rated 5 out of 5 by from Been using this program for Decades! Fast, easy, and helpful! The ability to pull earlier tax returns saves lots of time typing in data, and the side-by side comparison to the previous year is very helpful in making sure we didn't forget something. The walkthrough feature is easy to understand, and the "Read More" dialog boxes really help in clearly explaining and providing further references if needed.
Date published: 2023-03-20
Rated 5 out of 5 by from Live help was great Great experience recommended to my family and friends
Date published: 2023-03-20
Rated 5 out of 5 by from It was a breeze I have been doing Turbo Tax for many years, they just keep getting better and better, easier and easier. This improvement every year makes me want to continue to return to do my taxes. This year, especially after adding a side job prove to me that I am in good hands.
Date published: 2023-03-20
Rated 1 out of 5 by from Turbotax is terrible Too many issues: e.g. offers to automatically import documents but fails, asks for questions that are not availble in my tax documents, makes me repeat the same steps over and over, unnecessary pictures and animations that don't lighten my mood at all, etc.
Date published: 2023-03-20
Rated 4 out of 5 by from Disappointing Omission Most of the wizard was straightforward and easy to use. Filing in multiple states very helpful. However, there was a side FAQ about using Form 8453 when filing electronically. The guidance never returned in the final filing sequence to explain how to do that.
Date published: 2023-03-20
Rated 5 out of 5 by from Frequent Flyer I've been using Turbo tax for at least 10 years. I've faced some tricky tax issues over this time and all were handled clearly and competently. I feel confident when I file my retrun that it has been done correctly.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is useful. I've engaged with a tax expert; the tax expert shows lots of respect and demonstrates great value in helping me file my taxes.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax, the only way to go I've been using TurboTax since 1997 and I wouldn't consider any other way to do my taxes!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 130