TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
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Rated 5 out of 5 by from Very easy to use Turbo Tax made it very easy to file. I actually started with HRBlock and switched halfway through because Turbo Tax was so much easier and helpful.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo is GREAT Very easy, I recommend this tax site. If you did something that maybe wrong it will let you know. I love it
Date published: 2023-03-15
Rated 5 out of 5 by from Wahoo it works great helped with issues and made sure we got it right
Date published: 2023-03-15
Rated 5 out of 5 by from TURBO TAX IS VERY GOOD PRODUCT Easy to use TurboTax. Easy to get help. What else to tell you? I am happy with this product.
Date published: 2023-03-15
Rated 4 out of 5 by from 2022 turbo taxes I am still not sure if I entered my 1099-G state refund form correctly. Never did find where it stated refund from state, I entered under Miscellaneous income with explanation why.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is great user-friendly, excellent tool, and works very fast.
Date published: 2023-03-15
Rated 3 out of 5 by from Tough Year I have used Turbo Tax for years. This year was a nightmare! Bought the CD and was challenged from day one. Things online did not transfer over and after an hour call to Customer Service, things started working. Not sure if there was a glitch during the time I was trying to get things done, but I have spent more time this year by about TRIPLE. Ultimately, though, it all got worked out and filed. Typically Turbo Tax is extremely easy so not sure what happened this year.
Date published: 2023-03-15
Rated 5 out of 5 by from Great My agent was wonderful and very knowledgeable amazing
Date published: 2023-03-15
Rated 1 out of 5 by from So many things I had to manually go back in to fix Business version. so many things I had to go in and manually change. 1065 Schedule B, question 2B, turbotax puts this as a NO, without even asking you during the interview section. I have to manually change it to yes every year. IT-204 page 7, section 9, question 116b, Turbotax always selects 100%, even though the correct answer is for me is 0.000%, as I do not have a nexus in NY City (or the MCTD). There was also an issue with IT-204 page 6 question 105, Turbotax put in last years (2021) numbers, omitting this tax year 2022. I had to manually find the place to fix that too. This is supposed to be automated. Turbotax does not ask the questions needed (let alone explain the questions), to enter in the correct data. This is annoying, that I have to become a tax expert for once a year, to accomplish nothing, a bureaucratic job self-creating nonsense time waste.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax Simple and Convenient I had never filed on my own and this was simple and convenient. Thanks.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 734
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Turbo Tax made it very easy to file. I actually started with HRBlock and switched halfway through because Turbo Tax was so much easier and helpful.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo is GREAT Very easy, I recommend this tax site. If you did something that maybe wrong it will let you know. I love it
Date published: 2023-03-15
Rated 5 out of 5 by from Wahoo it works great helped with issues and made sure we got it right
Date published: 2023-03-15
Rated 5 out of 5 by from TURBO TAX IS VERY GOOD PRODUCT Easy to use TurboTax. Easy to get help. What else to tell you? I am happy with this product.
Date published: 2023-03-15
Rated 4 out of 5 by from 2022 turbo taxes I am still not sure if I entered my 1099-G state refund form correctly. Never did find where it stated refund from state, I entered under Miscellaneous income with explanation why.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is great user-friendly, excellent tool, and works very fast.
Date published: 2023-03-15
Rated 3 out of 5 by from Tough Year I have used Turbo Tax for years. This year was a nightmare! Bought the CD and was challenged from day one. Things online did not transfer over and after an hour call to Customer Service, things started working. Not sure if there was a glitch during the time I was trying to get things done, but I have spent more time this year by about TRIPLE. Ultimately, though, it all got worked out and filed. Typically Turbo Tax is extremely easy so not sure what happened this year.
Date published: 2023-03-15
Rated 5 out of 5 by from Great My agent was wonderful and very knowledgeable amazing
Date published: 2023-03-15
Rated 1 out of 5 by from So many things I had to manually go back in to fix Business version. so many things I had to go in and manually change. 1065 Schedule B, question 2B, turbotax puts this as a NO, without even asking you during the interview section. I have to manually change it to yes every year. IT-204 page 7, section 9, question 116b, Turbotax always selects 100%, even though the correct answer is for me is 0.000%, as I do not have a nexus in NY City (or the MCTD). There was also an issue with IT-204 page 6 question 105, Turbotax put in last years (2021) numbers, omitting this tax year 2022. I had to manually find the place to fix that too. This is supposed to be automated. Turbotax does not ask the questions needed (let alone explain the questions), to enter in the correct data. This is annoying, that I have to become a tax expert for once a year, to accomplish nothing, a bureaucratic job self-creating nonsense time waste.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax Simple and Convenient I had never filed on my own and this was simple and convenient. Thanks.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 734