TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe
CD/Download Reviews

Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax company they charge you twice Absolutely not fair to pay for the CD and they luck you out before you file, you have to pay another amount of money which is upsetting and it's not right
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is the best! Federal and two state taxes went smoothly. Had to get live expert help once, and that went quickly and expertly.
Date published: 2023-03-22
Rated 3 out of 5 by from Nickel and Dime Only reason I come back every year is a I have a carryover deduction that would be a pain to move. Because of that they charge me for the federal return, then they charge for state, then they charge to pay with return. But hey my taxes are done, what are you gonna do? (Nice Business Model) Anybody remember the "Free, Free, Free, Free" commercials? Lie, Lie, Lie, Lie
Date published: 2023-03-22
Rated 1 out of 5 by from The Refund Changed The Day After I submitted my tax return electronically through TurboTax yesterday and mailed my state taxes this morning. When I opened TurboTax today, there were a bunch of software updates and the federal and state refund amount dropped $144 and $16, respectively. Now what?
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax 2023 I have used turbo tax for over 15 years and always found it to be great to use. I have been audited and never found to be at fault fsince there were never any errors. Definitely recommend Turbo Tax for your taxes
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Is Great Turbo Tax is the only way to go for me! The system, for the most part, is user friendly and so convenient. They do the work for you. I highly recommend Turbo Tax.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy to Use Easy to use. Quick and easily editable. We will use this again.
Date published: 2023-03-22
Rated 1 out of 5 by from TT was frustrating Was planning on e-filing both fed and state. Spent over 30 minutes trying to pay the state $25 filing fee. Could not ever get there. Forced to mail the state. Would not let me change an input on the fed and would not e-file unless I changed the input. Forced to mail fed return also. So much for e-filing.
Date published: 2023-03-22
Rated 4 out of 5 by from Expensive but good Compared turbo tax to other online filing apps and have found turbo tax to obtain the higher refund. The issue I have is the cost. Seems to be very expensive compared to others.
Date published: 2023-03-22
Rated 5 out of 5 by from very easy to use I did not use any live expert advice. The program was very east to use and self explanatory. Easier than last years.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax company they charge you twice Absolutely not fair to pay for the CD and they luck you out before you file, you have to pay another amount of money which is upsetting and it's not right
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is the best! Federal and two state taxes went smoothly. Had to get live expert help once, and that went quickly and expertly.
Date published: 2023-03-22
Rated 3 out of 5 by from Nickel and Dime Only reason I come back every year is a I have a carryover deduction that would be a pain to move. Because of that they charge me for the federal return, then they charge for state, then they charge to pay with return. But hey my taxes are done, what are you gonna do? (Nice Business Model) Anybody remember the "Free, Free, Free, Free" commercials? Lie, Lie, Lie, Lie
Date published: 2023-03-22
Rated 1 out of 5 by from The Refund Changed The Day After I submitted my tax return electronically through TurboTax yesterday and mailed my state taxes this morning. When I opened TurboTax today, there were a bunch of software updates and the federal and state refund amount dropped $144 and $16, respectively. Now what?
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax 2023 I have used turbo tax for over 15 years and always found it to be great to use. I have been audited and never found to be at fault fsince there were never any errors. Definitely recommend Turbo Tax for your taxes
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Is Great Turbo Tax is the only way to go for me! The system, for the most part, is user friendly and so convenient. They do the work for you. I highly recommend Turbo Tax.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy to Use Easy to use. Quick and easily editable. We will use this again.
Date published: 2023-03-22
Rated 1 out of 5 by from TT was frustrating Was planning on e-filing both fed and state. Spent over 30 minutes trying to pay the state $25 filing fee. Could not ever get there. Forced to mail the state. Would not let me change an input on the fed and would not e-file unless I changed the input. Forced to mail fed return also. So much for e-filing.
Date published: 2023-03-22
Rated 4 out of 5 by from Expensive but good Compared turbo tax to other online filing apps and have found turbo tax to obtain the higher refund. The issue I have is the cost. Seems to be very expensive compared to others.
Date published: 2023-03-22
Rated 5 out of 5 by from very easy to use I did not use any live expert advice. The program was very east to use and self explanatory. Easier than last years.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 704