TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe
CD/Download Reviews
Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
OJJAY from
TurboTax company they charge you twice
Absolutely not fair to pay for the CD and they luck you out before you file, you have to pay another amount of money which is upsetting and it's not right
Date published: 2023-03-22
Rated 5 out of 5 by
Kahului from
TurboTax is the best!
Federal and two state taxes went smoothly. Had to get live expert help once, and that went quickly and expertly.
Date published: 2023-03-22
Rated 3 out of 5 by
Taxed Enough Already from
Nickel and Dime
Only reason I come back every year is a I have a carryover deduction that would be a pain to move. Because of that they charge me for the federal return, then they charge for state, then they charge to pay with return. But hey my taxes are done, what are you gonna do? (Nice Business Model) Anybody remember the "Free, Free, Free, Free" commercials? Lie, Lie, Lie, Lie
Date published: 2023-03-22
Rated 1 out of 5 by
Frustrated678 from
The Refund Changed The Day After
I submitted my tax return electronically through TurboTax yesterday and mailed my state taxes this morning. When I opened TurboTax today, there were a bunch of software updates and the federal and state refund amount dropped $144 and $16, respectively. Now what?
Date published: 2023-03-22
Rated 5 out of 5 by
JPawleyC from
Turbo Tax 2023
I have used turbo tax for over 15 years and always found it to be great to use. I have been audited and never found to be at fault fsince there were never any errors. Definitely recommend Turbo Tax for your taxes
Date published: 2023-03-22
Rated 5 out of 5 by
dottieline from
Turbo Is Great
Turbo Tax is the only way to go for me! The system, for the most part, is user friendly and so convenient. They do the work for you. I highly recommend Turbo Tax.
Date published: 2023-03-22
Rated 5 out of 5 by
CandaceN from
Easy to Use
Easy to use. Quick and easily editable. We will use this again.
Date published: 2023-03-22
Rated 1 out of 5 by
Frustrated with TT from
TT was frustrating
Was planning on e-filing both fed and state. Spent over 30 minutes trying to pay the state $25 filing fee. Could not ever get there. Forced to mail the state. Would not let me change an input on the fed and would not e-file unless I changed the input. Forced to mail fed return also. So much for e-filing.
Date published: 2023-03-22
Rated 4 out of 5 by
Oldfireman from
Expensive but good
Compared turbo tax to other online filing apps and have found turbo tax to obtain the higher refund. The issue I have is the cost. Seems to be very expensive compared to others.
Date published: 2023-03-22
Rated 5 out of 5 by
Overby from
very easy to use
I did not use any live expert advice. The program was very east to use and self explanatory. Easier than last years.
All TurboTax® Offerings Reviews - Page 704
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
OJJAY from
TurboTax company they charge you twice
Absolutely not fair to pay for the CD and they luck you out before you file, you have to pay another amount of money which is upsetting and it's not right
Date published: 2023-03-22
Rated 5 out of 5 by
Kahului from
TurboTax is the best!
Federal and two state taxes went smoothly. Had to get live expert help once, and that went quickly and expertly.
Date published: 2023-03-22
Rated 3 out of 5 by
Taxed Enough Already from
Nickel and Dime
Only reason I come back every year is a I have a carryover deduction that would be a pain to move. Because of that they charge me for the federal return, then they charge for state, then they charge to pay with return. But hey my taxes are done, what are you gonna do? (Nice Business Model) Anybody remember the "Free, Free, Free, Free" commercials? Lie, Lie, Lie, Lie
Date published: 2023-03-22
Rated 1 out of 5 by
Frustrated678 from
The Refund Changed The Day After
I submitted my tax return electronically through TurboTax yesterday and mailed my state taxes this morning. When I opened TurboTax today, there were a bunch of software updates and the federal and state refund amount dropped $144 and $16, respectively. Now what?
Date published: 2023-03-22
Rated 5 out of 5 by
JPawleyC from
Turbo Tax 2023
I have used turbo tax for over 15 years and always found it to be great to use. I have been audited and never found to be at fault fsince there were never any errors. Definitely recommend Turbo Tax for your taxes
Date published: 2023-03-22
Rated 5 out of 5 by
dottieline from
Turbo Is Great
Turbo Tax is the only way to go for me! The system, for the most part, is user friendly and so convenient. They do the work for you. I highly recommend Turbo Tax.
Date published: 2023-03-22
Rated 5 out of 5 by
CandaceN from
Easy to Use
Easy to use. Quick and easily editable. We will use this again.
Date published: 2023-03-22
Rated 1 out of 5 by
Frustrated with TT from
TT was frustrating
Was planning on e-filing both fed and state. Spent over 30 minutes trying to pay the state $25 filing fee. Could not ever get there. Forced to mail the state. Would not let me change an input on the fed and would not e-file unless I changed the input. Forced to mail fed return also. So much for e-filing.
Date published: 2023-03-22
Rated 4 out of 5 by
Oldfireman from
Expensive but good
Compared turbo tax to other online filing apps and have found turbo tax to obtain the higher refund. The issue I have is the cost. Seems to be very expensive compared to others.
Date published: 2023-03-22
Rated 5 out of 5 by
Overby from
very easy to use
I did not use any live expert advice. The program was very east to use and self explanatory. Easier than last years.
All TurboTax® Offerings Reviews - Page 704
Date published: 2023-03-22